Melle, 49324,
Germany
Greyhound Software Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Greyhound Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Greyhound Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Greyhound Software has purchased the following applications: Hetzner for Application Hosting and Computing Services in 2021, Knowhere moinAI for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Greyhound Software is running and its propensity to invest more and deepen its relationship with Hetzner , Knowhere , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Greyhound Software revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Greyhound Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Hetzner | Legacy | Hetzner | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 | ||
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Content Delivery Network | IaaS |
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2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Knowhere | Legacy | Knowhere moinAI | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 | In 2021, Greyhound Software deployed Knowhere moinAI on its corporate website. Knowhere moinAI is positioned as a Chatbots and Conversational AI application to manage inbound customer inquiries and front‑line digital engagement for the firm. The implementation centers on a web‑embedded conversational interface and a knowledge base driven conversational flow, configured to surface professional services information and capture contact details from prospective clients. Knowhere moinAI was configured with intent classification and session management workflows typical of Chatbots and Conversational AI, enabling scripted FAQ responses, guided discovery, and basic lead capture forms. Operational coverage is explicitly the public website, where the chatbot handles initial client interactions and routes complex queries to human staff. The deployment impacts customer engagement, sales qualification, and client onboarding workflows, with administrative control held by internal marketing and operations staff who maintain conversation content and tuning. Governance was structured around iterative content updates and conversation tuning, with regular review cycles to refine intents and response templates. The implementation remains scoped to web interactions and ongoing operational management by Greyhound Software, using Knowhere moinAI as the primary conversational layer on its site. | |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2024 | 2024 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2024 | 2024 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Personalization and Product Recommendations | eCommerce |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2010 | 2010 |
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