GSK Singapore
GSK Singapore Technographics
GSK Singapore Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GSK Singapore and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 GSK Singapore employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GSK Singapore has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2016, Workday HCM for Core HR in 2014, Veeva CRM for CRM in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GSK Singapore is running and its propensity to invest more and deepen its relationship with SAP , Workday , Veeva Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GSK Singapore revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GSK Singapore intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GSK Singapore Tech Stack and Enterprise Applications
GSK Singapore ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2016 | 2018 |
In 2016 GSK Singapore implemented SAP ERP ECC 6.0 as its ERP Financial platform to centralize core financial management alongside product master processes. The SAP ERP ECC 6.0 deployment at GSK Singapore supports financial accounting and integrated master data operations for the life sciences business unit in Singapore, with explicit operational ownership for product data and release coordination.
Configuration work focused on core financial management capabilities typical of ERP Financial systems, including general ledger processing, accounts payable and receivable workflows, and procurement interfaces to support transactional finance. The implementation also encompassed detailed product master maintenance, performing data maintenance for over 600 product SKUs and data creation workflows for New Chemical Entities and New Product Introduction records within SAP ERP ECC 6.0.
The environment is integrated with SAP APO as part of the broader APO slash ECC operational landscape, and operational responsibilities include troubleshooting issues across the SAP APO and SAP ERP ECC 6.0 systems. Team activities cited include ongoing support and incident resolution as well as collaboration with the project team on pipeline releases maintained in the project template.
Governance and process changes emphasized structured data stewardship for SKU and NCE NPI records, a release coordination cadence driven by the project template, and a support triage model for APO ECC issue resolution. Roles were organized to sustain master data accuracy and to manage release activities without reference to any prior named platform.
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GSK Singapore HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft HCM | Workday HCM | Core HR | HCM | n/a | 2014 | 2018 |
In 2014, GSK Singapore implemented Workday HCM as its Core HR platform. The deployment replaced Oracle PeopleSoft HCM and centralized employee master data, absence workflows, and HR administrative processes for the Singapore entity of approximately 1600 employees.
Workday HCM configuration focused on core HR modules including employee records, organization management, and absence management, with standard Core HR functional constructs such as business processes, security domains, and time-off workflows configured for the APAC context. The implementation followed a wave-based rollout under the wider Gemini APAC Workday program.
Data migration and integration work included migration from Oracle PeopleSoft HCM into Workday HCM and feed-forward integration patterns to downstream payroll, identity services, and statutory reporting systems, consistent with Core HR implementations. Integration points were scoped for HR operational feeds across the Singapore site, with the cloud-hosted Workday HCM architecture centralizing workforce data to support regional HR operations.
Governance and program execution were adjusted when an absence functional SME was absent for Wave 2 and Wave 3 of the Gemini APAC Workday implementation project, creating a gap in functional design, testing, and sign-off for absence management. Project teams reallocated responsibilities to HR process owners and technical leads to complete configuration and user acceptance testing, and instituted tighter change control around absence business processes. The narrative emphasizes Core HR capability stabilization and regional rollout sequencing rather than reported outcomes.
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GSK Singapore CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Veeva Systems | Legacy | Veeva CRM | CRM | CRM | n/a | 2016 | 2016 |
In 2016, GSK Singapore implemented Veeva CRM as a CRM deployment aimed at standardizing healthcare professional engagement and supporting enterprise level data integration. The Veeva CRM implementation was positioned within a broader GSK program to rationalize multi channel marketing workflows and to improve HCP data management across commercial and digital teams.
Veeva CRM was configured to support HCP master data stewardship, multi channel campaign orchestration, field activity capture and controlled content authorisation workflows. The implementation emphasized data preparation and cleansing processes for HCP records, and incorporated configuration for ETL driven data mapping and automated data quality maintenance consistent with CRM operational terminology.
The deployment integrated with multiple existing platforms explicitly referenced in project work, including SAP HANA, Salesforce CRM, Adobe Suite, an Infosys digital platform, the GSK HCP portal and underlying global data warehouses. Workstreams were coordinated across specified stakeholders including Infosys, Accenture, Salesforce and GSK Global IT, and execution touched five offshore knowledge centres in the UK, India, Singapore, Poland and the USA, reflecting cross regional operational coverage.
Governance activities centered on end to end data flow testing, web content tagging and authorising controls, and the development of automated tools and processes for ongoing data quality maintenance. Testing and integration work used tools and analytics such as Adobe Marketing Suite, OpenRefine, VB.NET, MS Power BI, Tableau and Qlikview to validate ETL, data mapping and downstream reporting within the Veeva CRM environment.
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IT Decision Makers and Key Stakeholders at GSK Singapore
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Regional CFO Asia Pacific | CXO | Finance | |
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Vice President - Human Resources, Asia, Middle East, Africa at GSK Consumer Healthcare | VP | HR | |
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Vice President Human Resources, Asia Pacific & North Asia | VP | HR | |
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Apps Being Evaluated by GSK Singapore Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GSK Singapore IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GSK Singapore digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD GSK Singapore Technographics
GSK Singapore is a Life Sciences organization based in Singapore,
with around 1600 employees and annual revenues of $250.0 million.
GSK Singapore operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Workday HCM and Veeva CRM,
covering areas like ERP Financial, Core HR and CRM.
GSK Singapore has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Workday and Veeva Systems.
GSK Singapore recently adopted applications including
SAP ERP ECC 6.0 in 2016, Veeva CRM in 2016 and Workday HCM in 2014,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GSK Singapore’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GSK Singapore’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GSK Singapore technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.