Guidepoint Global
379 Thornall St 2nd floor,
Edison, 8837, NJ,
United States
Edison, 8837, NJ,
United States
1 212-375-2980
Professional Services
Guidepoint Global Technographics
Guidepoint Global Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Guidepoint Global and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Guidepoint Global employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Guidepoint Global has purchased the following applications: Greenhouse ATS for Applicant Tracking System in 2023, Drift AI Chatbot for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Guidepoint Global is running and its propensity to invest more and deepen its relationship with Greenhouse , Absorb , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Guidepoint Global revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Guidepoint Global intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Guidepoint Global Tech Stack and Enterprise Applications
Guidepoint Global HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
In 2023, Guidepoint Global implemented Greenhouse ATS as its Applicant Tracking System. The deployment places Greenhouse ATS on Guidepoint's public careers site to centralize external job postings and capture candidate applications across the company's US operations.
Configuration emphasizes core Applicant Tracking System capabilities including job requisition management, candidate tracking, interview orchestration, and offer workflows. Greenhouse ATS is used to publish roles, route requisitions through recruiting and hiring manager approvals, and manage candidate status transitions and structured interview kits.
Operational ownership and governance are centered in Guidepoint's Talent Acquisition and HR functions, which administer role based access, hiring stage definitions, and standardized recruiting workflows. The implementation supports recruiter and hiring manager collaboration through structured feedback capture and centralized candidate records in Greenhouse ATS.
The integration with the corporate website provides the front end application capture and career site routing into Greenhouse ATS, consolidating the candidate funnel for downstream recruiting processes. Guidepoint Global's use of Greenhouse ATS establishes the recruiting system of record for external candidate intake and ATS driven hiring operations.
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Learning and Development | HCM |
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2023 | 2023 |
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Guidepoint Global AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Guidepoint Global implemented Drift AI Chatbot on its public website, deploying a cloud-hosted conversational layer to manage client inquiries. The deployment uses Drift AI Chatbot within the Chatbots and Conversational AI category to support early stage engagement and inbound lead capture.
The implementation centered on the Drift AI Chatbot conversational engine, configured for natural language understanding, guided playbooks, and automated qualification to capture contact details and intent. Functional modules deployed include session handling, contextual response generation, and routing logic to direct conversations to the appropriate internal teams. Guidepoint configured the chatbot to surface knowledge base responses and prebuilt message flows consistent with Chatbots and Conversational AI workflows.
Operational coverage focuses on the corporate website and onshore sales and client services workflows, where conversations feed qualification and handoff procedures. Governance emphasized scripted playbooks, role based access for content updates, and iterative tuning of response models to align with client engagement policies. Drift AI Chatbot serves as a front line conversational channel connecting website visitors to Guidepoint Global business functions such as demand generation, sales qualification, and client support.
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Guidepoint Global Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Guidepoint Global deployed Microsoft 365 as a core Collaboration platform. Guidepoint Global uses Microsoft 365 on their website and within corporate productivity tooling to surface content and support internal communications. The implementation positioned Microsoft 365 to serve corporate collaboration and knowledge workflows for Guidepoint Global's professional services operations.
Configuration aligned with Microsoft 365 capabilities such as Exchange Online for email, Teams for persistent chat and meetings, SharePoint for intranet and content management, and OneDrive for file synchronization. The deployment followed a cloud SaaS tenancy model with centralized administration, role based access controls and cloud identity and single sign on to manage user provisioning and security. Operational coverage centered on enterprise collaboration and knowledge management across Guidepoint Global's corporate functions, with governance focused on centralized policy controls and content lifecycle processes. Guidepoint Global Microsoft 365 Collaboration supports employee productivity and internal communications.
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Guidepoint Global Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2018 | 2018 |
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Guidepoint Global CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2010 | 2010 |
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Guidepoint Global ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Guidepoint Global PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Guidepoint Global IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Guidepoint Global CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Guidepoint Global
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of New Business Development | Director | Finance | |
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VP Sales & Business Development | VP | Sales | |
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Head of Global Corporate Sales | Director | Finance | |
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Vice President, Business Development | VP | Sales | |
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Vice President, Business Development | VP | Sales | |
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Vice President, Business Development | VP | Sales | |
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Founder and CEO | CXO | Finance | |
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HR Director | Director | HR | |
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Vice President Business Development | VP | Sales | |
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Chief Financial Officer | CXO | Finance | |
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Apps Being Evaluated by Guidepoint Global Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Guidepoint Global IT executives and key decision makers. This section highlights Guidepoint Global's latest recorded technology evaluations, including Thanx for Customer Loyalty on 2026-03-09, Reynolds and Reynolds DMS for Dealership Management on 2025-07-23, and NICE inContact CXone Cloud CX Platform for Customer Experience on 2025-07-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Guidepoint Global digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-09 | Guidepoint Global | Evaluated | Thanx | Thanx | Customer Loyalty | CRM |
| 2025-07-23 | Guidepoint Global | Evaluated | Reynolds and Reynolds Company | Reynolds and Reynolds DMS | Dealership Management | ERP Services and Operations |
| 2025-07-22 | Guidepoint Global | Evaluated | Nice Systems | NICE inContact CXone Cloud CX Platform | Customer Experience | CRM |
| 2024-09-06 | Guidepoint Global | Evaluated |
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Marketing Analytics | CRM |
| 2024-08-12 | Guidepoint Global | Evaluated |
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Logistics Management | SCM |
FAQ - APPS RUN THE WORLD Guidepoint Global Technographics
Guidepoint Global is a Professional Services organization based in United States,
with around 1500 employees and annual revenues of $350.0 million.
Guidepoint Global operates a diverse technology stack with applications such as
Greenhouse ATS, Drift AI Chatbot and Microsoft 365,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Guidepoint Global has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Greenhouse, Drift and Microsoft.
Guidepoint Global recently adopted applications including
Greenhouse ATS in 2023, Absorb LMS in 2023 and Salesforce Marketing Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Guidepoint Global’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Guidepoint Global’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Guidepoint Global technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.