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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

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● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

Hafele (Thailand) Ltd.
Location
57 Soi Sukhumvit 64, Phra Khanong Tai Subdistrict, Phra Khanong,
Bangkok, 10260,
Thailand
Website
https://www.hafele.com/
Phone
66 2 768 7171
Artw industry
Manufacturing
Employee
Revenue

Hafele (Thailand) Ltd. Technographics

Hafele (Thailand) Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Hafele (Thailand) Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Hafele (Thailand) Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Hafele (Thailand) Ltd. has purchased the following applications: alive5 Live Chat for Chatbots and Conversational AI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, OpenText Web Experience Management for Web Content Management in 2011 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Hafele (Thailand) Ltd. is running and its propensity to invest more and deepen its relationship with alive5 , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Hafele (Thailand) Ltd. revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hafele (Thailand) Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Hafele (Thailand) Ltd. Tech Stack and Enterprise Applications

Hafele (Thailand) Ltd. AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
alive5 Legacy alive5 Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Hafele (Thailand) Ltd. deployed alive5 Live Chat on its public website, instituting a customer-facing conversational layer. The deployment uses alive5 Live Chat as a web-embedded conversational interface and aligns with the Chatbots and Conversational AI category for real-time visitor engagement. The implementation centers on an embedded web chat widget delivering standard Chatbots and Conversational AI capabilities, including conversational session handling, templated or scripted responses, chat transfer or routing to internal agents, and persistent chat transcripts for follow-up. The alive5 Live Chat configuration supports web-based inquiry capture and conversational workflows that surface product and service information to site visitors, with built-in reporting and activity logs to inform operational adjustments. Operational ownership is concentrated on website customer engagement, with the system routing inquiries into Hafele (Thailand) Ltd. sales and customer service intake processes. Governance emphasizes chat response playbooks and transcript retention for cross-team follow-up, while the implementation scope is explicitly the Hafele website as the primary channel for customer interactions.
Hafele (Thailand) Ltd. Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, Hafele (Thailand) Ltd implemented Cisco Webex Meetings, deploying Cisco Webex Meetings as an embedded conferencing layer on its public website. The deployment aligns with the Audio Video and Web Conferencing category, delivering cloud-hosted meeting scheduling, real-time audio and video sessions, screen sharing, and collaborative meeting capabilities typical of this class of application. The implementation is focused on providing web-accessible meeting endpoints for customer engagement and internal collaboration across Hafele (Thailand) Ltd operations, centralizing conferencing workflows that had previously been distributed across ad hoc tools. Cisco Webex Meetings is instrumented on the Hafele website to present meeting links and host virtual sessions, simplifying access to audio video and web conferencing for external partners and internal teams.
Collaboration Collaboration 2017 2017
Hafele (Thailand) Ltd. Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OpenText Legacy OpenText Web Experience Management Web Content Management Content Management n/a 2011 2011
In 2011, Hafele (Thailand) Ltd. deployed OpenText Web Experience Management to power its public website. Hafele (Thailand) Ltd. uses OpenText Web Experience Management as Web Content Management for corporate site operations, enabling centralized content authoring, template-driven page management, and structured publishing workflows that support marketing and web operations functions. OpenText Web Experience Management implementation emphasizes content lifecycle control, role-based editorial governance, and template and asset management to maintain consistent site presentation and approvals. The deployment scope is focused on the company website, with the application serving Web Content Management needs for content creation, publishing orchestration, and editorial workflow control across Hafele (Thailand) Ltd.
Hafele (Thailand) Ltd. eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2015 2015
Shipping Management eCommerce 2021 2021
Hafele (Thailand) Ltd. SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Warehouse Management SCM 2018 2018
Hafele (Thailand) Ltd. CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2016 2016
Customer Experience CRM 2020 2020
Customer Support CRM 2020 2020
Hafele (Thailand) Ltd. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Hafele (Thailand) Ltd.

First Name Last Name Title Function Department Email Phone
Distribution Center Manager Manager Finance
Logistics Manager Manager Supply Chain
Director Operations & Supply Chain Director Supply Chain
Shipping Manager Manager Supply Chain
Show All Contacts

Apps Being Evaluated by Hafele (Thailand) Ltd. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hafele (Thailand) Ltd. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hafele (Thailand) Ltd. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Hafele (Thailand) Ltd. Technographics
Hafele (Thailand) Ltd. is a Manufacturing organization based in Thailand, with around 150 employees and annual revenues of $20.0 million.
Hafele (Thailand) Ltd. operates a diverse technology stack with applications such as alive5 Live Chat, Cisco Webex Meetings and OpenText Web Experience Management, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Web Content Management.
Hafele (Thailand) Ltd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as alive5, Cisco Systems and OpenText.
Hafele (Thailand) Ltd. recently adopted applications including ProShip Shipping in 2021, Cisco Webex Meetings in 2020 and Hotjar in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hafele (Thailand) Ltd.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Hafele (Thailand) Ltd.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hafele (Thailand) Ltd. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.