Hamilton Telecommunications
1006 12th Street,
Aurora, 68818, NE,
United States
Aurora, 68818, NE,
United States
1 402-694-5101
Communications
Hamilton Telecommunications Technographics
Hamilton Telecommunications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hamilton Telecommunications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Hamilton Telecommunications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hamilton Telecommunications has purchased the following applications: UKG Ready (ex Kronos Workforce Ready) for Workforce Management in 2013, Microsoft 365 for Collaboration in 2019, Oracle CX Cloud for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hamilton Telecommunications is running and its propensity to invest more and deepen its relationship with UKG , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hamilton Telecommunications revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hamilton Telecommunications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hamilton Telecommunications Tech Stack and Enterprise Applications
Hamilton Telecommunications HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Ready (ex Kronos Workforce Ready) | Workforce Management | HCM | n/a | 2013 | 2013 |
In 2013, Hamilton Telecommunications implemented UKG Ready (ex Kronos Workforce Ready) to centralize Workforce Management for its 300-employee communications organization. The deployment positioned UKG Ready (ex Kronos Workforce Ready) as the primary system for HR-driven workforce workflows, linking employee status changes to administrative processes.
Operational use focused on tracking employee turnover and completing related forms, notifications, and reports through Kronos Workforce Ready, with HR staff and front-line managers using the application to record separations and trigger required documentation and alerts. The implementation emphasized standardized turnover forms, automated notification sequences, and recurring reporting to support personnel administration and compliance activities.
The scope of the rollout covered human resources and manager-level operational functions across the company, with configuration centered on turnover workflows, form completion routing, notification rules, and report scheduling. Governance concentrated on process orchestration within the Workforce Management application, aligning HR procedures to the system workflow and establishing structured reporting cadences.
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Hamilton Telecommunications Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Hamilton Telecommunications implemented Microsoft 365 to provide Collaboration capabilities across the company. The implementation established Microsoft 365 as the primary productivity and communication platform for the 300 employee United States communications provider.
The Microsoft 365 deployment focused on Exchange Online for corporate email, SharePoint Online for intranet and document libraries, Microsoft Teams for unified communications and meetings, OneDrive for personal file sync, and Office desktop applications for endpoint productivity. The environment was provisioned as a cloud first, tenant managed architecture with role based administrative scopes and centralized client configuration management.
Operational coverage included IT, sales, customer support and field operations, enabling document management, team collaboration, and internal communications workflows for core business functions. Identity and access management used centralized account provisioning and single sign on capabilities native to the Microsoft 365 platform to streamline user access across services.
Governance and process changes were applied through Microsoft 365 admin and compliance controls, including mailbox retention, information classification, and conditional access policy configuration. The rollout followed a phased adoption approach beginning with IT and administrative users and expanding to business units, accompanied by user guidance on Teams channel structure, file sharing practices, and records management.
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Hamilton Telecommunications CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle CX Cloud | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Hamilton Telecommunications implemented Oracle CX Cloud. The deployment places Oracle CX Cloud on the company website to support Customer Experience across digital channels and to centralize customer engagement for the communications business.
Configuration emphasized web-based customer engagement workflows, including web-to-lead capture, digital customer profiles, contact and case intake, and customer self-service components typical of Customer Experience platforms. Oracle CX Cloud was configured to deliver profile enrichment, interaction tracking, and routing of inquiries to sales and service queues, aligning with sales, marketing, and customer service operations.
Architecturally the implementation uses Oracle CX Cloud as a cloud-hosted SaaS instance integrated into public web pages through embedded components and web forms, with APIs used to persist customer records into a unified customer data model. Operational coverage spans Hamilton Telecommunications United States customer-facing teams, and governance centered on centralized data stewardship, lead routing rules, and process changes to intake and case management workflows.
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Hamilton Telecommunications
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hamilton Telecommunications Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hamilton Telecommunications IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hamilton Telecommunications digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Hamilton Telecommunications Technographics
Hamilton Telecommunications is a Communications organization based in United States,
with around 300 employees and annual revenues of $20.0 million.
Hamilton Telecommunications operates a diverse technology stack with applications such as
UKG Ready (ex Kronos Workforce Ready), Microsoft 365 and Oracle CX Cloud,
covering areas like Workforce Management, Collaboration and Customer Experience.
Hamilton Telecommunications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Microsoft and Oracle.
Hamilton Telecommunications recently adopted applications including
Marigold Emma Email in 2024, Microsoft 365 in 2019 and Oracle CX Cloud in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hamilton Telecommunications’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hamilton Telecommunications’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hamilton Telecommunications technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.