Hawaiian Electric Company, Inc.
1001 Bishop Street Suite 2900,
Honolulu, 96813, HI,
United States
Honolulu, 96813, HI,
United States
1 808-543-5662
Utilities
Hawaiian Electric Company, Inc. Technographics
Hawaiian Electric Company, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hawaiian Electric Company, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3702 Hawaiian Electric Company, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hawaiian Electric Company, Inc. has purchased the following applications: Serrala FinanceSuite for AP Automation in 2012, Appcast Xcelerate for Candidate Relationship Management in 2023, Databricks Mosaic AI for ML and Data Science Platforms in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hawaiian Electric Company, Inc. is running and its propensity to invest more and deepen its relationship with Serrala , SAP , Appcast or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hawaiian Electric Company, Inc. revenues, which have grown to $2.58 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hawaiian Electric Company, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hawaiian Electric Company, Inc. Tech Stack and Enterprise Applications
Hawaiian Electric Company, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite | AP Automation | ERP | n/a | 2012 | 2012 |
In 2012, Hawaiian Electric Company, Inc. implemented Serrala FinanceSuite as its core AP Automation platform to centralize accounts payable processing within Finance and shared services. Serrala FinanceSuite was provisioned to address electronic invoice intake and automated invoice processing workflows across the utility finance organization.
The deployment implemented core modules for invoice capture and invoice automation, rule-based invoice-to-PO matching and exception handling, automated approval routing and workflow orchestration, vendor portal capabilities, payment management and dynamic discounting, and interfaces to treasury functions including TMS-related payment orchestration and eBAM style bank connectivity. Configuration focused on automated exception queues, approval hierarchies aligned to segregation of duties, and vendor onboarding controls consistent with utility procurement procedures.
Integration architecture included connector-led links to SAP ERP ECC and S4Hana and support for cloud-based multi-ERP environments, enabling ledger posting, payment file exchange, and supplier master synchronization. The Serrala FinanceSuite implementation used integration patterns common to AP Automation deployments to unify invoice lifecycles with enterprise financial ledgers and Treasury connectivity.
Governance for the rollout emphasized centralized invoice processing, standardized approval workflows, and control points for auditability within Accounts Payable and Shared Service Center operations. Operational coverage targeted finance, accounts payable, and treasury functions, with process orchestration designed to reduce manual touchpoints in invoice processing and vendor payments.
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ERP Financial | ERP |
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2012 | 2012 |
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Hawaiian Electric Company, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appcast | Legacy | Appcast Xcelerate | Candidate Relationship Management | HCM | n/a | 2023 | 2023 |
In 2023, Hawaiian Electric Company, Inc. deployed Appcast Xcelerate as its Candidate Relationship Management solution. Appcast Xcelerate is implemented on the company careers website, where it surfaces sourcing campaigns and candidate engagement flows directly to external job seekers.
The implementation emphasizes Candidate Relationship Management capabilities such as candidate sourcing, talent pooling, pipeline orchestration, campaign-driven outreach, segmentation, nurture messaging, and recruitment analytics. Configuration work centers on job ad distribution and reusable campaign templates aligned to utility hiring profiles and high-volume requisitions.
Operational coverage is focused on recruiting and talent acquisition teams across Hawaiian Electric, with the careers site serving as the primary capture and engagement channel that feeds managed talent pools. The deployment shapes external candidate attraction and CRM-driven nurture workflows, prioritizing attraction and engagement over internal transactional HR processes.
Governance and operational control are oriented to Talent Acquisition stakeholders, who manage campaign approvals, content updates, and segmentation rules. Appcast Xcelerate on the corporate website centralizes external candidate engagement workflows and enables marketing-style campaign orchestration for both general and specialized utility roles.
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Compensation Management | HCM |
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2016 | 2018 |
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Core HR | HCM |
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2016 | 2018 |
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Learning and Development | HCM |
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2016 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2016 | 2018 |
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Workforce Scheduling | HCM |
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2007 | 2007 |
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Hawaiian Electric Company, Inc. AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Databricks | Legacy | Databricks Mosaic AI | ML and Data Science Platforms | AI Development | n/a | 2025 | 2025 |
In 2025, Hawaiian Electric Company, Inc. deployed Databricks Mosaic AI using Databricks Agent Bricks to power a Regulatory Chat Tool that parses more than 40,000 complex legal documents for regulatory and compliance review. The work is cataloged as a ML and Data Science Platforms implementation, and the press release from Databricks includes a direct customer quote describing improved precision with Agent Bricks compared to their prior open-source implementation.
The implementation focused on agent orchestration and document-centric question answering, with Databricks Agent Bricks operating as the orchestration layer for LLM-driven workflows within Databricks Mosaic AI. Configuration included document ingestion and semantic indexing pipelines, retrieval-augmented generation for context grounding, and agent steering logic to support legal and regulatory query resolution. These capabilities align with standard ML and Data Science Platforms functionality for large-scale unstructured data analytics.
Operational coverage targeted regulatory, legal, and compliance functions in the United States, with the Regulatory Chat Tool serving as the user-facing mechanism for attorneys and regulatory analysts to interrogate filings and policy documents. The deployment emphasized automated parsing and contextual retrieval across a large corpus, enabling conversational access to document insights without naming specific downstream systems.
Governance and rollout centered on embedding the Agent Bricks-powered tool into existing regulatory review workflows, creating a single conversational interface for compliance questions and document lookup. Databricks reported that Agent Bricks significantly outperformed the prior open-source implementation on accuracy, a claim supported by the customer quote in the vendor press release.
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Hawaiian Electric Company, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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Hawaiian Electric Company, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Hawaiian Electric Company, Inc. SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2017 | 2017 |
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Hawaiian Electric Company, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Hawaiian Electric Company, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Hawaiian Electric Company, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Hawaiian Electric Company, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior VP and Chief Financial Officer | CXO | Finance | |
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Senior Vice President, Operations | VP | Operations | |
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Senior Vice President Planning & Technology | VP | IT | |
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Vice President and Chief Information Officer | CXO | IT | |
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Vice President, Chief People Officer | CXO | HR | |
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Human Resources Business Partner | Manager | HR | |
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HR Business Partner | Manager | HR | |
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Compensation Manager | Manager | HR | |
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Manager, Talent Management & Organizational Development | Manager | HR | |
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Director, ERP Administration | Director | IT | |
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Apps Being Evaluated by Hawaiian Electric Company, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hawaiian Electric Company, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hawaiian Electric Company, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Hawaiian Electric Company, Inc. Technographics
Hawaiian Electric Company, Inc. is a Utilities organization based in United States,
with around 3702 employees and annual revenues of $2.58 billion.
Hawaiian Electric Company, Inc. operates a diverse technology stack with applications such as
Serrala FinanceSuite, Appcast Xcelerate and Databricks Mosaic AI,
covering areas like AP Automation, Candidate Relationship Management and ML and Data Science Platforms.
Hawaiian Electric Company, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, Appcast and Databricks.
Hawaiian Electric Company, Inc. recently adopted applications including
Databricks Mosaic AI in 2025, Appcast Xcelerate in 2023 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hawaiian Electric Company, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hawaiian Electric Company, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hawaiian Electric Company, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.