Heartland Dental
1200 Network Centre Dr, Ste. 2,
Effingham, 62401, IL,
United States
Effingham, 62401, IL,
United States
1 217-540-5100
Healthcare
Heartland Dental Technographics
Heartland Dental Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Heartland Dental and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25000 Heartland Dental employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Heartland Dental has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, CallRail Call Tracking for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Heartland Dental is running and its propensity to invest more and deepen its relationship with iCIMS , Sterling Talent Solutions , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Heartland Dental revenues, which have grown to $2.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Heartland Dental intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Heartland Dental Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Heartland Dental implemented iCIMS Recruit Applicant Tracking System to centralize hiring and applicant intake across its organization. The deployment targeted recruitment and talent acquisition functions across Heartland Dental's United States clinic network and corporate teams, consolidating intake workflows that had been managed via forms and email on the corporate careers site into the iCIMS environment.
iCIMS Recruit Applicant Tracking System was deployed as a cloud hosted recruitment platform, leveraging the iCIMS apply careers web portal embedded in Heartland's public careers pages for candidate facing intake. The implementation consolidated core Applicant Tracking System capabilities, including job posting management, candidate profiles and pipeline workflows, automated candidate communications, and standardized recruiting governance and workflow orchestration for hiring managers and recruiters.
|
|
|
|
|
BackGround Screening | HCM |
|
2021 | 2021 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2019 | 2019 |
|
|
|
|
|
Time and Attendance | HCM |
|
2013 | 2013 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Heartland Dental implemented Cisco Webex Meetings. Cisco Webex Meetings, an Audio Video and Web Conferencing application, is used on Heartland Dental's website to provide web-accessible conferencing sessions and meeting entry points for external participants.
The implementation leverages Cisco Webex Meetings core capabilities such as HD audio and video, screen sharing, meeting recording, and participant management to support remote collaboration workflows. The solution is surfaced via web-embedded meeting links and cloud-hosted Webex conferencing services, with centralized administration of user access and meeting policies by Heartland Dental IT to govern usage and provisioning.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
In 2019, Heartland Dental implemented CallRail Call Tracking to instrument inbound telephone interactions originating from its website, deploying the vendor script across its United States web properties. The deployment is aligned with the Call Tracking and Recording category and focuses on capturing call-level signals for marketing and patient contact workflows.
CallRail Call Tracking was configured to provide core call tracking capabilities including dynamic number insertion, call attribution, and call recording, enabling session linking between web visits and subsequent phone conversations. Configuration emphasized call analytics and reporting, with standard call detail records and tagged call events to support marketing campaign measurement.
The implementation is web‑centric, integrating the CallRail tracking script into site pages to generate unique trackable numbers and to surface call metadata in dashboards used by marketing and contact center teams. Operational coverage centers on marketing, patient acquisition, and front‑line contact operations, using call-level data to align offline phone interactions with online channels.
Governance focused on centralized naming and tagging conventions for campaigns and phone number pools, with process changes to routing and call tagging to ensure consistent attribution across campaigns. The installation retained native CallRail features rather than replacing named enterprise telephony platforms, and the work emphasized consistent instrumentation of the website to maintain reliable call tracking and recording.
|
|
|
|
|
CRM | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Incentive Compensation Management | SPM |
|
2022 | 2022 |
|
|
|
|
|
Sales Performance Management | SPM |
|
2018 | 2018 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Network Virtualisation | IaaS |
|
2021 | 2021 |
|
|
|
|
|
SD-WAN | IaaS |
|
2017 | 2018 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Data Loss Prevention | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Next Generation Firewall | CyberSecurity |
|
2018 | 2018 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Heartland Dental
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Heartland Dental Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Heartland Dental IT executives and key decision makers. This section highlights Heartland Dental's latest recorded technology evaluations, including symplr API ShiftSelect for Workforce Scheduling on 2025-12-15, Paradox Olivia Chatbot for Recruiting Chatbot on 2025-07-25, and SAP Analytics Cloud for Analytics and BI on 2025-04-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Heartland Dental digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Heartland Dental Technographics
Heartland Dental is a Healthcare organization based in United States,
with around 25000 employees and annual revenues of $2.80 billion.
Heartland Dental operates a diverse technology stack with applications such as
iCIMS Recruit Applicant Tracking System, Cisco Webex Meetings and CallRail Call Tracking,
covering areas like Applicant Tracking System, Audio Video and Web Conferencing and Call Tracking and Recording.
Heartland Dental has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as iCIMS, Cisco Systems and CallRail.
Heartland Dental recently adopted applications including
SAP Commissions (ex Callidus Commissions) in 2022, Sterling Background Check in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Heartland Dental’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Heartland Dental’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Heartland Dental technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.