Dursley, GL11 6AJ,
United Kingdom
HeartVets Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by HeartVets and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 HeartVets employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HeartVets has purchased the following applications: IDEXX Animana for Medical Practice Management in 2015, Microsoft 365 for Collaboration in 2020, WooCommerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HeartVets is running and its propensity to invest more and deepen its relationship with IDEXX Laboratories , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HeartVets revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HeartVets intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IDEXX Laboratories | Legacy | IDEXX Animana | Medical Practice Management | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, HeartVets implemented IDEXX Animana as its Medical Practice Management platform to centralize clinical records and client communication workflows. IDEXX Animana was configured to capture case notes, track test results, log emails and phone calls, and maintain communication histories for referring veterinarians and owners. The implementation positioned IDEXX Animana as the primary system for case tracking and test result follow-up across the practice.
HeartVets used IDEXX Animana to support clinical operations and client-owner-referring vet communication, aligning administrative intake, clinician documentation, and follow-up processes around a single record. Operationally the system reduced the amount of time staff spent on datawork, allowing clinicians to spend more time seeing cases and less time on administrative tasks, as reported by HeartVets. Governance focused on using Animana as the single source of documentation and embedding follow-up workflows to standardize handoffs between reception and clinical staff.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, HeartVets deployed Microsoft 365 to support Collaboration across its UK professional services practice. The company references Microsoft 365 on its website, indicating tenant-level SaaS usage that extends to public-facing content and internal workloads. The implementation addresses core business functions including internal communications, client correspondence, and document and records management for clinical and administrative teams.
Microsoft 365 deployment included standard Collaboration capabilities such as Exchange Online for email, SharePoint and OneDrive for document storage and intranet content, and Microsoft Teams for real-time collaboration and meetings. Operational scope covered the full employee base of the 20-person practice with centralized tenant administration, account provisioning, and governance controls for security and access. Workflow changes emphasized centralizing documents and communication channels within Microsoft 365 to support clinical coordination and administrative workflows.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, HeartVets implemented WooCommerce as its eCommerce platform on the company website. The deployment established a public storefront to capture online transactions, attaching product catalog and checkout flows directly to their site to support customer purchases within the United Kingdom.
The WooCommerce implementation leverages standard eCommerce functional modules, including product catalog management, shopping cart and checkout, order management, inventory controls, and shipping configuration. Administration and fulfillment workflows are executed through the WordPress dashboard with a small internal team managing listings, orders, and customer communications, aligning HeartVets WooCommerce eCommerce Business Function with typical catalog, payment processing, and order fulfillment workflows for a professional services practice operating an online store.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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