AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Hero Balancer Tech Stack and Enterprise Applications

Hero Balancer ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Exact Software Legacy Exact Online ERP Financial ERP n/a 2020 2020
In 2020, Hero Balancer deployed Exact Online as its ERP Financial application. Exact Online is implemented to manage the company accounting and finance stack for the Netherlands based professional services firm, and Exact Online is surfaced on the company website. The implementation covers core modules such as bookkeeping, accounts receivable and invoicing, bank reconciliation, VAT compliance, and basic financial reporting. The deployment is scoped to the finance function and configured for small firm workflows including recurring invoicing, chart of accounts aligned to Dutch tax requirements, and automation of bank feed reconciliation. Exact Online integrates with the firm website to surface Exact Online functionality, and governance was organized around centralized bookkeeping with standardized invoicing and approval workflows under the internal finance team.
Hero Balancer Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, Hero Balancer deployed Microsoft 365 for Collaboration across its Netherlands-based professional services firm. The deployment established Microsoft 365 as the primary Collaboration platform supporting internal collaboration, email, document management and productivity for approximately 30 employees. The Microsoft 365 implementation used standard cloud tenant provisioning and configuration, leveraging Exchange Online for mail, SharePoint Online for team sites and document libraries, OneDrive for personal file storage and Microsoft Teams for synchronous collaboration and meetings. Configuration work emphasized identity and access management, mailbox and site provisioning, and Office application licensing to align with professional services workflows and project delivery processes. Operational governance centered on centralized tenant administration, role-based administration and sharing policies to manage external sharing and data access. The company is using Microsoft 365 on their website, indicating a footprint that spans both internal productivity tooling and externally visible services associated with the Microsoft 365 tenant.
Collaboration Collaboration 2022 2022
Hero Balancer CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2020 2020
In 2020, Hero Balancer implemented Zendesk Service for Customer Support, deploying the Zendesk Service interface directly on its website to centralize incoming client inquiries. The deployment reflects a cloud-hosted SaaS model, scaled to a 30-employee professional services firm based in the Netherlands, and targets client services and operations teams responsible for ongoing engagement support. The Zendesk Service implementation leverages core Customer Support capabilities typical of the platform, including ticketing and case management, multi-channel intake from web and email, a knowledge base for client-facing articles, and live chat functionality for real-time engagement. Configuration focused on agent workflows and automation, using macros and rule-based routing to triage requests, role-based agent permissions for client services staff, and built-in reporting for operational visibility into support queues and SLA adherence.
Hero Balancer ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
Hero Balancer PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Transactional Email PaaS 2020 2020
Hero Balancer IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Hero Balancer

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Hero Balancer Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hero Balancer IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hero Balancer digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Hero Balancer Technographics
Hero Balancer is a Professional Services organization based in Netherlands, with around 30 employees and annual revenues of $6.0 million.
Hero Balancer operates a diverse technology stack with applications such as Exact Online, Microsoft 365 and Zendesk Service, covering areas like ERP Financial, Collaboration and Customer Support.
Hero Balancer has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Exact Software, Microsoft and Zendesk.
Hero Balancer recently adopted applications including CodeTwo Email Signatures in 2022, Cloudflare CDN in 2022 and Atlassian Jira Service Desk in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hero Balancer’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Hero Balancer’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hero Balancer technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.