Spanbroek, 1715 GV,
Netherlands
Hero Balancer Technographics
Hero Balancer Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hero Balancer and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Hero Balancer employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hero Balancer has purchased the following applications: Exact Online for ERP Financial in 2020, Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hero Balancer is running and its propensity to invest more and deepen its relationship with Exact Software , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hero Balancer revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hero Balancer intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hero Balancer Tech Stack and Enterprise Applications
Hero Balancer ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Hero Balancer deployed Exact Online as its ERP Financial application. Exact Online is implemented to manage the company accounting and finance stack for the Netherlands based professional services firm, and Exact Online is surfaced on the company website. The implementation covers core modules such as bookkeeping, accounts receivable and invoicing, bank reconciliation, VAT compliance, and basic financial reporting. The deployment is scoped to the finance function and configured for small firm workflows including recurring invoicing, chart of accounts aligned to Dutch tax requirements, and automation of bank feed reconciliation. Exact Online integrates with the firm website to surface Exact Online functionality, and governance was organized around centralized bookkeeping with standardized invoicing and approval workflows under the internal finance team.
|
Hero Balancer Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Hero Balancer deployed Microsoft 365 for Collaboration across its Netherlands-based professional services firm. The deployment established Microsoft 365 as the primary Collaboration platform supporting internal collaboration, email, document management and productivity for approximately 30 employees.
The Microsoft 365 implementation used standard cloud tenant provisioning and configuration, leveraging Exchange Online for mail, SharePoint Online for team sites and document libraries, OneDrive for personal file storage and Microsoft Teams for synchronous collaboration and meetings. Configuration work emphasized identity and access management, mailbox and site provisioning, and Office application licensing to align with professional services workflows and project delivery processes.
Operational governance centered on centralized tenant administration, role-based administration and sharing policies to manage external sharing and data access. The company is using Microsoft 365 on their website, indicating a footprint that spans both internal productivity tooling and externally visible services associated with the Microsoft 365 tenant.
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Hero Balancer CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Hero Balancer implemented Zendesk Service for Customer Support, deploying the Zendesk Service interface directly on its website to centralize incoming client inquiries. The deployment reflects a cloud-hosted SaaS model, scaled to a 30-employee professional services firm based in the Netherlands, and targets client services and operations teams responsible for ongoing engagement support.
The Zendesk Service implementation leverages core Customer Support capabilities typical of the platform, including ticketing and case management, multi-channel intake from web and email, a knowledge base for client-facing articles, and live chat functionality for real-time engagement. Configuration focused on agent workflows and automation, using macros and rule-based routing to triage requests, role-based agent permissions for client services staff, and built-in reporting for operational visibility into support queues and SLA adherence.
|
Hero Balancer ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Hero Balancer PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Hero Balancer IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Hero Balancer
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hero Balancer Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||