New Delhi, 110070,
India
Hero MotoCorp Technographics
Hero MotoCorp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hero MotoCorp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9215 Hero MotoCorp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hero MotoCorp has purchased the following applications: Ziac WheelzOnline for Dealership Management in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, SnapDeal for eCommerce in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hero MotoCorp is running and its propensity to invest more and deepen its relationship with Ziac Software , Cisco Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hero MotoCorp revenues, which have grown to $4.12 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hero MotoCorp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hero MotoCorp Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ziac Software | Legacy | Ziac WheelzOnline | Dealership Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Hero MotoCorp implemented Ziac WheelzOnline as a Dealership Management solution for dealer operations in India. Ziac WheelzOnline is recorded by the vendor as being used at dealer locations including J K Hero Motors DKote for vehicle sales, service and spares.
The deployment included WheelzOnline modules covering sales, workshop jobcards, spares inventory and basic accounts, consistent with the Wheelz DMS scope published by Ziac. Configuration work addressed dealer sales order processing, service appointment management and jobcard lifecycle controls, parts inventory management and basic financial posting for invoicing and cash reconciliation.
Operational coverage focused on dealership level business functions including sales, service and parts, and it supported front-office accounting processes. Governance and process alignment emphasized standardizing workshop and parts workflows, implementing role-based access controls and process-driven transaction flows within Ziac WheelzOnline, positioning Ziac WheelzOnline as the transactional system for dealer sales, service jobcards and spare parts inventory in the Dealership Management landscape.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Hero MotoCorp deployed Cisco Webex Meetings on its public website. Cisco Webex Meetings is used for Audio Video and Web Conferencing to support enterprise collaboration, enabling scheduled and ad hoc meetings, live video and audio, screen and content sharing, and browser-based joining and recording. The implementation positions Cisco Webex Meetings as the primary web-conferencing layer for corporate communications and remote collaboration.
The deployment is implemented as a web-embedded conferencing layer that leverages browser and native client access, consistent with cloud-delivered conferencing architectures common to the category. Functional capability coverage emphasizes meeting orchestration, participant controls, content sharing, and meeting recording and playback, serving corporate communications and cross-functional collaboration across Hero MotoCorp. Governance is managed through centralized provisioning and standardized virtual meeting workflows administered by IT to unify conferencing practices.
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Collaboration | Collaboration |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SnapDeal | Legacy | SnapDeal | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015, Hero MotoCorp engaged SnapDeal to list and sell motorcycles on the SnapDeal marketplace. The SnapDeal eCommerce implementation served as an online sales channel for Hero MotoCorp in India.
Implementation centered on online vehicle listings and dealer routing and booking integration, with marketplace catalog configuration, consumer facing product pages, and an order handoff to local dealers. Functional modules inferred from press coverage include listing and inventory management for vehicle SKUs, booking capture workflows, and routing of customer bookings to dealer networks for fulfillment and test rides.
Operational coverage focused on India and the OEM dealer network, impacting retail sales, channel distribution, and dealer operations. Governance required coordinated OEM and marketplace workflows for listing approvals, booking confirmations, and centralized catalog and pricing controls across participants. SnapDeal reported sales of over 300,000 bikes via OEM associations, indicating significant marketplace volume generated through the collaboration.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Physical Access Control System | Physical Security |
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2017 | 2017 |
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Physical Access Control System | Physical Security |
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2017 | 2017 |
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Physical Access Control System | Physical Security |
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2017 | 2017 |
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Physical Access Control System | Physical Security |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Hero MotoCorp
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Hero MotoCorp Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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