HP
1501 Page Mill Road,
Palo Alto, 94304, CA,
United States
Palo Alto, 94304, CA,
United States
1 650-857-1501
Manufacturing
HP Technographics
HP Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HP and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 58000 HP employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
HP has purchased the following applications: FIS GETPAID for AR Automation in 2010, Workday Absence Management for Absence and Leave Management in 2015, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HP is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HP revenues, which have grown to $53.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HP intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HP Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP Financial Management | n/a | 2010 | 2010 |
In 2010, HP implemented FIS GETPAID for AR Automation to centralize accounts receivable and dispute resolution across complex US and Canada accounts during the split of Hewlett Packard Company and HP Inc. The deployment targeted high complexity enterprise customers including UPS, Shell, Ford, DreamWorks, and HSBC, and it included management of a Federal Government portfolio exceeding $30M and Government of Ontario accounts.
The FIS GETPAID implementation emphasized collections orchestration, dispute management workflows, cash application support, and invoicing consolidation consistent with AR Automation capabilities. Configuration work included dispute routing and escalation rules, super user enablement for Resolver and the Dispute Resolutions Solution, and development of a universal reporting model to align internal billing and customer facing reconciliation.
Integrations and operational coverage were explicit, with FIS GETPAID workstreams consuming SAP generated AR reports for root cause analysis and aging metrics, and with Resolver and the GetPaid Dispute Resolutions Solution used to manage Canada dispute volumes. Operational scope spanned Americas level responsibilities, consolidation of a Global Invoicing system, and day to day coordination with integrated teams in sales, legal, order management, services, and Service Delivery Managers.
Governance and process restructuring were led through designated liaison roles and structured cadence meetings, including bi quarterly sessions with Controllership and BU Finance to review dispute resolution turn around times and process improvements. Project leadership responsibilities included acting as Global Specialist for the Americas, leading a team transition from pre initiation to completion for 12 employees, and providing ongoing mentorship to outsourced staff while reporting resolutions and escalations to senior management.
Explicit outcomes reported from this implementation included sustained outstanding cash flow results of plus 18M per quarter and a measurable reduction in accounts receivable for Government of Ontario accounts, the new reporting model being adopted by other engagements, and maintenance of excellent standing for a customer portfolio totaling approximately $30M. The FIS GETPAID deployment for AR Automation was positioned as the operational backbone for HP accounts receivable, collections, dispute workflows, and consolidated invoicing across its Americas operations.
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ERP Financial | ERP Financial Management |
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2019 | 2020 |
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ERP Financial | ERP Financial Management |
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2017 | 2018 |
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Expense Management | ERP Financial Management |
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2009 | 2009 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Subscription and Recurring Billing | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2015 | 2015 |
In 2015, HP deployed Workday Absence Management as part of a broader Workday Human Capital Management rollout. The global deployment covered approximately 300,000 employees across more than 100 countries and completed in 15 months, consolidating 86 separate systems into a unified Workday environment to centralize absence and related HR data.
Workday Absence Management was implemented alongside Workday Benefits, Compensation Management, Core HR, Performance Management, and Talent Management, establishing a cohesive Absence and Leave Management capability within HR. Configuration emphasized global absence plans, time off policy rules, eligibility determinations, manager and employee self-service workflows, and centralized absence reporting to support consistent absence administration.
The implementation unified workforce data to enable cross-module transactions across absence, benefits, compensation, and talent processes, improving visibility for HR and managers. Operational scope included global HR operations across HP business units and locations, and the deployment freed IT resources to be reallocated to other initiatives as documented in the business case.
Governance was structured around centralized data and process ownership to enforce global policy, streamline approvals, and standardize manager and employee transactions. Reported outcomes in the business case include ROI in less than three years for the overall Workday deployment, faster, more strategic HR decision making through complete workforce visibility, and a single usable source of information for employees and managers that increased transactional efficiency.
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Benefits Administration | HCM |
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2015 | 2015 |
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Compensation Management | HCM |
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2015 | 2015 |
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Contingent Labor Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2013 | 2014 |
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Employee Experience | HCM |
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2020 | 2020 |
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Employee Experience | HCM |
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2018 | 2018 |
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HR Service Delivery | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2009 | 2009 |
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll Tax Compliance | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2017 | 2018 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Talent Management | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Analytics | HCM |
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2015 | 2016 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, HP implemented Salesforce Field Service (ex ClickSoftware) for Field Service Management to support service operations within Hewlett-Packard Enterprise Service Cloud applications. The engagement covered implementation and ongoing maintenance of Salesforce Service Cloud and Salesforce Field Service (ex ClickSoftware), combining configuration, custom development, and administration activities.
Functional scope included Service Cloud case management, scheduling and dispatch workflows tied to the ClickSoftware scheduling console, and mobile field execution via the ClickSoftware mobile console. Custom development used Apex and Visualforce to build solutions that support most critical processes and workflow at HPE, supplemented by Salesforce Lightning configuration and Force.com point and click features.
Platform configuration work encompassed validation rules, workflow rules, custom labels, custom settings, profiles and permissions, alongside preparation of high level design and technical design documents. Project workstreams produced project scope, business requirements and functional requirements, and development was delivered through a mix of declarative configuration and programmatic extensions.
Operational integration connected Salesforce Service Cloud and Salesforce Field Service (ex ClickSoftware) scheduling and mobile capabilities to enable end to end field service processes, with daily support provided for both the Salesforce application and ClickSoftware consoles. Governance relied on documented technical designs and requirement artifacts to manage change and support ongoing administration.
The implementation supported service and field operations teams by centralizing case management, scheduling, and mobile execution under the Salesforce Field Service (ex ClickSoftware) platform for Field Service Management. Ongoing administrative ownership of the ClickSoftware scheduling console and mobile console was part of the operational support model.
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Legal Practice Management | ERP Services and Operations |
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2021 | 2021 |
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Mailing System | ERP Services and Operations |
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2007 | 2007 |
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Professional Services Automation | ERP Services and Operations |
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2006 | 2006 |
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Professional Services Automation | ERP Services and Operations |
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2019 | 2019 |
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Retail Management | ERP Services and Operations |
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2018 | 2018 |
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Travel Management | ERP Services and Operations |
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2017 | 2017 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ML and Data Science Platforms | AI Development |
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2017 | 2018 |
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ML and Data Science Platforms | AI Development |
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2025 | 2025 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Cognitive Computing | AI-Powered Application |
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2017 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2010 | 2010 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2006 | 2006 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2015 | 2016 |
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Process Mining | Analytics and BI |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2022 | 2022 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2019 | 2019 |
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Intelligent Document Processing | Content Management |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2010 | 2010 |
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eCommerce | eCommerce |
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2009 | 2009 |
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eCommerce | eCommerce |
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2010 | 2010 |
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eCommerce | eCommerce |
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2010 | 2010 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2009 | 2009 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2018 | 2018 |
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Real-Time Transportation Visibility | SCM |
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2015 | 2015 |
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Supply Chain Compliance | SCM |
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2019 | 2019 |
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Supply Chain Management | SCM |
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2018 | 2018 |
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Warehouse Management | SCM |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2019 | 2020 |
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CRM | CRM |
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2010 | 2010 |
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CRM | CRM |
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2020 | 2020 |
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CRM | CRM |
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2010 | 2010 |
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Customer Engagement | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2010 | 2010 |
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Customer Support | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2008 | 2008 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2000 | 2000 |
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Sales Automation, Sales Engagement | CRM |
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2018 | 2018 |
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Sales Automation, Sales Engagement | CRM |
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2016 | 2016 |
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Sales Engagement | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2014 | 2014 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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Sourcing | Procurement |
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2011 | 2011 |
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Supplier Relationship Management | Procurement |
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2011 | 2011 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2020 | 2020 |
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Configure Price Quote (CPQ) | SPM |
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2013 | 2013 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2005 | 2005 |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2019 | 2019 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Database Management | IaaS |
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2015 | 2016 |
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Database Management | IaaS |
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2006 | 2006 |
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Network Management and Monitoring | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2022 | 2022 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2010 | 2010 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at HP
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by HP Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HP IT executives and key decision makers. This section highlights HP's latest recorded technology evaluations, including Automation Anywhere RPA for Robotic Process Automation on 2026-03-04, Amazon Redshift for Data Warehouse on 2025-11-12, and Cornerstone Recruiting Suite for Applicant Tracking System, Recruiting on 2025-11-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HP digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD HP Technographics
HP is a Manufacturing organization based in United States,
with around 58000 employees and annual revenues of $53.60 billion.
HP operates a diverse technology stack with applications such as
FIS GETPAID, Workday Absence Management and Salesforce Field Service (ex ClickSoftware),
covering areas like AR Automation, Absence and Leave Management and Field Service Management.
HP has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Workday and Salesforce.
HP recently adopted applications including
Posit Package Manager in 2025, eClerx Market360 in 2024 and MEETYOO Pro in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HP’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates HP’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HP technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.