Sydney, 2000, NSW,
Australia
Hicksons Lawyers Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hicksons Lawyers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 259 Hicksons Lawyers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hicksons Lawyers has purchased the following applications: ELMO HR Core for Core HR in 2019, Lexis Affinity for Case Management, Legal Practice Management in 2011, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hicksons Lawyers is running and its propensity to invest more and deepen its relationship with ELMO Software , UKG , LexisNexis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hicksons Lawyers revenues, which have grown to $41.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hicksons Lawyers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ELMO Software | Legacy | ELMO HR Core | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Hicksons Lawyers implemented ELMO HR Core as its Core HR application. The deployment established ELMO HR Core as the central HRIS for People and Culture activities across the firm.
From September 2021 the People & Culture Analyst at Hicksons Lawyers assumed ownership of ongoing configuration, implementing new modules and updating current modules on the ELMO HRIS system. Work focused on standard Core HR capabilities including employee master data, position and organisational structure configuration, leave and absence workflows, onboarding and offboarding processes, and role based access and approvals.
The implementation emphasized automation of People & Culture workflows and the production of P and C people metrics, data and reports, with in-house development of training content and end user enablement. Configuration work included unit testing of configured workflows and coordination with other internal teams and streams to validate system behavior against design requirements.
Governance activities centered on HRIS support, user acceptance testing and Go-Live support, with the People & Culture Analyst providing high level HRIS support, resolving configuration objections and system errors, and advising on process improvement and automation. ELMO HR Core is positioned as the authoritative Core HR system for Hicksons Lawyers, supporting HR process orchestration, reporting, and ongoing module rollout.
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Onboarding | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LexisNexis | Legacy | Lexis Affinity | Case Management, Legal Practice Management | ERP Services and Operations | n/a | 2011 | 2011 |
Hicksons Lawyers implemented Lexis Affinity in 2011 to centralize knowledge management activities within the Case Management,Legal Practice Management category. The deployment focused on precedent and form management, positioning Lexis Affinity as the primary application supporting the firm’s document automation and template governance for its legal practice.
Implementation work centered on producing, automating, and maintaining precedents and forms inside Lexis Affinity, using advanced MS Word skills and Python scripting to create reusable templates and automation routines. The implementation targeted Affinity version 4.0.2 for precedent storage and metadata control, and included configuration of document templates, template assembly logic, and automated form population consistent with legal practice workflows.
Integrations and operational coverage included ongoing use and support of FileSite as the document management system, PDFDocs for document handling, and Intapp Time for time capture, alongside Microsoft Word 2010 and Excel 2010 for template editing and output. The implementation explicitly supported the firm’s knowledge management team and the insurance group, with Affinity operating as the central case management and knowledge repository integrated into everyday drafting, filing, and time capture processes.
Governance and rollout activities were operationalized through regular user IT training sessions for new employees on FileSite, Affinity, PDFDocs, and Intapp Time, group FileSite with Word 2010 and Excel 2010 sessions, and preparation of a user manual and conSOL training for the insurance group in early 2012. Support processes included helpdesk assistance for precedent and system queries, embedding precedent stewardship into the IT team, and defined user training cadence to maintain template quality and update procedures.
The Lexis Affinity implementation at Hicksons Lawyers is characterized by focused precedent lifecycle management, automated template production using Word and Python, integrated document management via FileSite, and structured user enablement for legal and insurance practice teams. This positions Hicksons Lawyers Lexis Affinity Case Management,Legal Practice Management as a knowledge-first system supporting core legal drafting and precedent governance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Hicksons Lawyers implemented Microsoft 365 as its Collaboration platform. The firm surfaces Microsoft 365 functionality on its website, indicating use of a cloud-hosted Microsoft 365 tenant to support client-facing content and internal collaboration workflows. Microsoft 365 is being applied within a mid-size Australian professional services firm context, aligning the application to legal practice collaboration needs.
The implementation emphasizes Collaboration capabilities such as email and calendaring, document management and real-time collaboration, with typical Microsoft 365 components such as Exchange Online, SharePoint Online and Teams forming the functional foundation. Operational coverage focuses on legal practice groups and support departments, enabling content publishing, knowledge management and secure document exchange. Governance and process attention in this legal environment centers on retention policies, access controls and compliance controls consistent with Microsoft 365 Collaboration deployments.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2011 | 2011 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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