Higher Colleges of Technology Technographics
Higher Colleges of Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Higher Colleges of Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Higher Colleges of Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Higher Colleges of Technology has purchased the following applications: SAP SuccessFactors Employee Central for Core HR in 2018, Ellucian Banner ERP for Education ERP in 2017, Ruby Live Chat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Higher Colleges of Technology is running and its propensity to invest more and deepen its relationship with SAP , Ellucian , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Higher Colleges of Technology revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Higher Colleges of Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Higher Colleges of Technology Tech Stack and Enterprise Applications
Higher Colleges of Technology HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2018 | 2019 |
In 2018 Higher Colleges of Technology implemented SAP SuccessFactors Employee Central as a Core HR solution to centralize employee master data and formalize HR and payroll controls in Central Services offices. The implementation targeted HR and payroll process standardization following an audit review, with actionable remediation plans developed with stakeholders to address identified issues.
SAP SuccessFactors Employee Central was configured to establish a single employee record, standardized payroll standards and quality control checkpoints, and provide the data model needed for consistent reporting. Configuration work emphasized Core HR capabilities such as workforce lifecycle data, organizational management, and payroll interface readiness while supporting redesign of processes, policies and procedures.
The rollout included integration with a BI Analytics tool and coordination across various HR projects to enable detailed stakeholder reporting and analytics driven oversight. Operational coverage focused on Central Services HR and payroll functions, aligning data feeds and reporting outputs to the needs of payroll operations and HR administration.
Governance and process transformation were driven by Lean Six Sigma methodologies, with the project team leading service improvement initiatives and implementing controls derived from the audit findings. Outcomes recorded in project notes include addressed stakeholder issues through actionable plans and achievement of consistent, accurate, detailed reporting to key stakeholders.
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Higher Colleges of Technology ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ellucian | Legacy | Ellucian Banner ERP | Education ERP | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017, Higher Colleges of Technology implemented Ellucian Banner ERP and went live on Ellucian Banner 9 as its full enterprise resource planning solution. The Ellucian Banner ERP deployment centralized core administrative and academic systems onto a single Education ERP platform for the institution. The implementation covered core business functions including student administration, finance, and human resources.
Configuration work focused on Banner 9 functional areas common to higher education ERP deployments, including student information and registration, academic records and transcripts, finance ledgers and accounts payable, and human capital management. Banner 9's web-first architecture and module-based design enabled configuration of enrollment workflows, grading and transcript processes, and centralized financial controls and reporting. System automation emphasized student lifecycle orchestration and financial transaction processing.
Operational scope was institution-wide across HCT's administrative departments and student services in the United Arab Emirates, supporting registrar, bursar, payroll and HR operations. The Ellucian Banner ERP deployment was structured to integrate with campus operational systems such as identity management, learning management, and payment processing platforms that commonly interact with Education ERP solutions, with centralized data governance and administrative controls to manage academic records and financial data. Deployment governance consolidated system administration and data stewardship under enterprise IT and institutional registrarial functions.
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Higher Colleges of Technology AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Higher Colleges of Technology implemented Ruby Live Chat on its public website. Ruby Live Chat, categorized under Chatbots and Conversational AI, provides a conversational interface to handle student and prospective student inquiries and routine website interactions.
Deployment uses Ruby Live Chat as a web-embedded widget on HCT's site with configuration aligned to typical Chatbots and Conversational AI capabilities such as scripted conversational flows, real-time messaging, and live agent handoff. Operational scope centers on student services and prospective student engagement across HCT campuses in the United Arab Emirates, routing front-line web inquiries into centralized support channels. Governance emphasized configuration control, content authoring for chat scripts and response templates, and IT administration of the widget and transcript access for ongoing operational support.
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Natural Language Processing | AI-Powered Application |
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2015 | 2015 |
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Higher Colleges of Technology Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Higher Colleges of Technology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
Collaboration | Collaboration |
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2015 | 2015 |
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Higher Colleges of Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Higher Colleges of Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Network Management and Monitoring | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Higher Colleges of Technology
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Higher Colleges of Technology Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-22 | Higher Colleges of Technology | Evaluated | Greenhouse | Greenhouse ATS | Applicant Tracking System | HCM |
| 2025-06-12 | Higher Colleges of Technology | Evaluated | Ellucian | Ellucian Banner ERP | Education ERP | ERP Services and Operations |
| 2024-06-03 | Higher Colleges of Technology | Evaluated | Blackboard | Blackboard LMS | Learning and Development | HCM |