Hawaii Medical Service Association
Hawaii Medical Service Association Technographics
Hawaii Medical Service Association Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hawaii Medical Service Association and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Hawaii Medical Service Association employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hawaii Medical Service Association has purchased the following applications: Benefitfocus Benefitplace for Benefits Administration in 2020, Cognizant TriZetto QNXT for Core Admin Processing System in 2018, MicroStrategy ONE Analytics for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hawaii Medical Service Association is running and its propensity to invest more and deepen its relationship with Benefitfocus , Cognizant , Medecision or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hawaii Medical Service Association revenues, which have grown to $7.45 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hawaii Medical Service Association intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hawaii Medical Service Association Tech Stack and Enterprise Applications
Hawaii Medical Service Association HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefitfocus | Legacy | Benefitfocus Benefitplace | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, Hawaii Medical Service Association implemented Benefitfocus Benefitplace to support Benefits Administration for its approximately 1,600 employees. The deployment centralized benefits enrollment and administration, delivering employee self-service for plan selection, enrollment lifecycle management, eligibility maintenance, and standard open enrollment workflows.
Configuration of Benefitfocus Benefitplace emphasized plan configuration, automated event handling for life changes, and role-based access controls to align HR and benefits operations across HMSA. Governance focused on standardized enrollment processes and operational handoffs between HR and benefits teams, and the HMSA partnership with Benefitfocus was directed at driving efficiency and customer satisfaction.
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Hawaii Medical Service Association ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto QNXT | Core Admin Processing System | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Hawaii Medical Service Association implemented Cognizant TriZetto QNXT as its Core Admin Processing System, targeting a coordinated effort to support the organizationwide transition from ICD-9 coding to ICD-10 coding. The deployment emphasized strengthening claims administration and code conversion validation within the health plan environment.
HMSA worked with TriZetto's Development and Advisory Services professionals to develop a Toolkit that automates and accelerates the data migration and code mapping validation workflows. Cognizant TriZetto QNXT was configured to incorporate the Toolkit alongside standard claims adjudication, code conversion support, eligibility verification, and testing workflows, enabling automated data transformation, batch testing, and exception handling during the ICD-10 conversion effort.
Operational coverage focused on claims processing and coding teams across HMSA's Hawaii operations, with testing performed in conjunction with the ICD-10 migration to validate mappings and adjudication logic. Governance combined HMSA business process owners with TriZetto Development and Advisory Services for test orchestration, scripted validation, and iterative remediation, and the company reported expected testing phase savings of $1.1 million by using the Toolkit.
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Medical Care Management | ERP Services and Operations |
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2011 | 2011 |
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Hawaii Medical Service Association Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, Hawaii Medical Service Association implemented MicroStrategy ONE Analytics as its primary Analytics and BI platform to centralize financial and actuarial analysis across the enterprise. The deployment emphasized time series forecasting, statistical analysis, and interactive reporting to support finance, health services, and consumer divisions.
MicroStrategy ONE Analytics was configured to host MicroStrategy Visual Insights dashboards and to operationalize a suite of specialized forecasting and analytical models. Key implementations included an Incurred But Not Reported IBNR time series forecasting tool, the J-Hawk multidimensional forecasting model for highly unstable environments, a Cost Driver Impact Identification Tool, and a financial tracking tool to monitor savings and revenue performance across business units.
Analytical workflows combined R code and a range of statistical techniques such as ARIMA, exponential time series methods, seasonal trend decomposition using Loess, ANOVA, regression, chi-square, t-test, Local Outlier Factors, and K-Means clustering, with MicroStrategy Visual Insights providing interactive exploration and visualization. The solution integrated model outputs into MicroStrategy to automate cross-company attribute forecasts and used Excel, SQL artifacts, and SAS-based analyses as input and distribution channels within MicroStrategy ONE Analytics.
Governance and operationalization focused on embedding these models into corporate planning and reporting processes, enabling finance, actuarial, and analytics teams to maintain and iterate models as part of regular budgeting and recovery planning cycles. The platform supported execution of a critical corporate financial recovery plan and established Visual Insights-driven workflows for decision support and ongoing model maintenance.
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Hawaii Medical Service Association Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Hawaii Medical Service Association CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement, Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Hawaii Medical Service Association ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Hawaii Medical Service Association SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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Hawaii Medical Service Association CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cloud Access Security Brokers (CASB) | CyberSecurity |
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2020 | 2020 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hawaii Medical Service Association
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hawaii Medical Service Association Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hawaii Medical Service Association IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hawaii Medical Service Association digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Hawaii Medical Service Association Technographics
Hawaii Medical Service Association is a Insurance organization based in United States,
with around 1600 employees and annual revenues of $7.45 billion.
Hawaii Medical Service Association operates a diverse technology stack with applications such as
Benefitfocus Benefitplace, Cognizant TriZetto QNXT and MicroStrategy ONE Analytics,
covering areas like Benefits Administration, Core Admin Processing System and Analytics and BI.
Hawaii Medical Service Association has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Benefitfocus, Cognizant and MicroStrategy.
Hawaii Medical Service Association recently adopted applications including
Cisco Webex Meetings in 2021, Atlassian Jira Service Desk in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hawaii Medical Service Association’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hawaii Medical Service Association’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hawaii Medical Service Association technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.