Manlio Fabio Altamirano, 94250,
Mexico
Horizon Auto Logistics Technographics
Horizon Auto Logistics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Horizon Auto Logistics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Horizon Auto Logistics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Horizon Auto Logistics has purchased the following applications: Microsoft 365 for Collaboration in 2019, Zendesk Service for Customer Support in 2021, Liquid Web Cloud Servers for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Horizon Auto Logistics is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , Liquid Web or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Horizon Auto Logistics revenues, which have grown to $6.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Horizon Auto Logistics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Horizon Auto Logistics Tech Stack and Enterprise Applications
Horizon Auto Logistics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Horizon Auto Logistics implemented Microsoft 365 for Collaboration. The deployment is referenced on the company website and serves a Mexico based transportation firm with approximately 350 employees. Microsoft 365 is cited as the primary Collaboration platform for corporate email, document authoring, and internal communications.
The implementation aligns with standard Microsoft 365 functional modules including Exchange Online for email, Microsoft Teams for messaging and meetings, SharePoint Online and OneDrive for content management, and Office applications for productivity. The architecture follows a cloud hosted SaaS model with cloud identity and provisioning aligned to Azure Active Directory and centralized tenant administration. Operational coverage spans core business functions such as operations, logistics coordination, and corporate administration, with governance expected to include access controls, mailbox policies, and SharePoint site provisioning consistent with a Collaboration deployment.
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Horizon Auto Logistics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021 Horizon Auto Logistics implemented Zendesk Service as its Customer Support solution, embedding the Zendesk Service web widget on the corporate website to capture client inquiries for its transportation operations. The deployment uses the cloud-hosted Zendesk Service front end to create a centralized intake channel on the website, routing inbound customer messages into ticket queues managed by the support organization in Mexico.
Configuration focused on core Customer Support capabilities, including ticketing and agent workspace configuration, multi-channel capture from the web widget and email, a central knowledge repository, SLA routing rules, canned responses and reporting dashboards to support operational oversight. Governance was established through a centralized administrator console with role-based access controls and configured workflows for ticket assignment and escalation, with the website-embedded Zendesk Service functioning as the primary customer-facing intake point for the company.
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Horizon Auto Logistics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liquid Web | Legacy | Liquid Web Cloud Servers | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021 Horizon Auto Logistics implemented Liquid Web Cloud Servers for Application Hosting and Computing Services. Liquid Web Cloud Servers is provisioned as the compute platform for the company’s public website, and Horizon Auto Logistics uses Liquid Web Cloud Servers for Application Hosting and Computing Services to host its site and support core web operations.
The deployment leverages provisioned cloud server instances delivering OS level access, persistent storage, and managed backup and monitoring capabilities consistent with Application Hosting and Computing Services. Administration and access control are managed by the company’s IT operations team, which handles server provisioning, configuration, and ongoing maintenance for website delivery and infrastructure availability. The implementation is explicitly used on the company website and is described as the primary hosting environment for web serving and infrastructure operations.
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IT Decision Makers and Key Stakeholders at Horizon Auto Logistics
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Apps Being Evaluated by Horizon Auto Logistics Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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