HSS Hire
Kent Park Industrial Estate, Unit, 28-30 Ruby St,
London, SE15 1LR,
United Kingdom
London, SE15 1LR,
United Kingdom
44 20 7164-3010
Professional Services
HSS Hire Technographics
HSS Hire Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HSS Hire and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3100 HSS Hire employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HSS Hire has purchased the following applications: Jobtrain ATS for Applicant Tracking System in 2014, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2012, Oracle OBIEE for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HSS Hire is running and its propensity to invest more and deepen its relationship with Jobtrain Solutions , Benefex, a Zellis Company , Articulate or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HSS Hire revenues, which have grown to $438.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HSS Hire intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HSS Hire Tech Stack and Enterprise Applications
HSS Hire HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobtrain Solutions | Legacy | Jobtrain ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, HSS Hire deployed Jobtrain ATS as its Applicant Tracking System. The Jobtrain ATS instance is embedded on HSS Hire's careers website to host job postings and capture candidate applications, including an internal versus external application selector visible in the application flow. Functional capabilities implemented include job requisition publishing, web based application capture, candidate record creation and status tracking, and configurable application forms used by Talent Acquisition and HR teams. The deployment provides recruiter administrative access for vacancy management and application triage within the Jobtrain ATS environment.
The implementation is web facing, with the career site as the primary entry point for applicants and the Jobtrain ATS platform providing workflow orchestration, configurable decision points, and stage based applicant tracking. Operational scope centers on HSS Hire's United Kingdom careers site and impacts recruitment and HR operations, centralizing vacancy visibility and candidate intake. Governance and configuration authority reside with HR and Talent Acquisition, which control job visibility and internal versus external candidate routing through the ATS configuration.
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Benefits Administration | HCM |
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2020 | 2020 |
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Employee Self Service | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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HSS Hire AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012 HSS Hire deployed LivePerson Conversational Cloud on its public website. HSS Hire uses LivePerson Conversational Cloud as its Chatbots and Conversational AI layer to support online customer service and digital engagement in the United Kingdom.
The implementation centers on web-based conversational agents delivering automated messaging, session management and structured agent handoff workflows. Configuration work included conversational design, intent-driven response flows, and runtime routing to ensure conversational continuity across interactions, consistent with Chatbots and Conversational AI functional patterns.
Operationally the LivePerson Conversational Cloud instance is hosted on hss.com and administered by the digital customer service organization, covering pre-sales and after-sales inquiry handling. Governance emphasizes conversation design standards, response template management and escalation rules to human agents, with conversation analytics and session-level telemetry used to track interaction patterns and handoffs.
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HSS Hire Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OBIEE | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019 HSS Hire implemented Oracle OBIEE as a full OBIEE 12c BI environment to support its Analytics and BI requirements. The deployment was positioned as an enterprise reporting and analytics platform using Oracle OBIEE for semantic modeling, scheduled report delivery, and interactive dashboards.
The implementation encompassed core OBIEE 12c components including the RPD semantic repository, BI Server, Presentation Services and report catalog configuration, with ETL orchestration to populate reporting models. Primary relational data sources included SQL Server 08 and SQL Server 12 while a data lake was being built using Actian Vector, and development work involved SSIS and DataConnect pipelines to stage and transform data for Oracle OBIEE.
The program maintained coexistence with prior BI tooling, integrating outputs and migration paths from OBIEE 11g and Tableau as part of consolidating reporting workflows. Governance work focused on semantic model standardization, catalog governance and ETL process controls to centralize reporting and analytics delivery across the organization.
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HSS Hire Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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HSS Hire Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2020 |
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HSS Hire eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2011 | 2011 |
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HSS Hire CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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HSS Hire ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2020 | 2020 |
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HSS Hire PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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HSS Hire IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at HSS Hire
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Ecommerce | Director | Finance | |
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Ecommerce Manager | Manager | Finance | |
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Marketing and eCommerce Director | Director | Marketing | |
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IT Director | Director | IT | |
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Online Customer Experience Manager | Manager | Customer Service | |
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IT Project Manager | Manager | IT | |
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Director of Operations | Director | Operations | |
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HR Director | Director | HR | |
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HR Business Partner - HSS ProService | Director | HR | |
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Accounts Payable Team leader | Non Manager | Finance | |
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Payroll, HR Systems & Shared Services Manager | Manager | HR | |
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Apps Being Evaluated by HSS Hire Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HSS Hire IT executives and key decision makers. This section highlights HSS Hire's latest recorded technology evaluations, including Tata Consultancy Services TAP for Procure to Pay on 2026-02-17 and Capgemini Odigo for Customer Experience, Call Center on 2025-02-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HSS Hire digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-17 | HSS Hire | Evaluated | Tata Consultancy Services | Tata Consultancy Services TAP | Procure to Pay | Procurement |
| 2025-02-09 | HSS Hire | Evaluated | Capgemini | Capgemini Odigo | Customer Experience, Call Center | CRM |
FAQ - APPS RUN THE WORLD HSS Hire Technographics
HSS Hire is a Professional Services organization based in United Kingdom,
with around 3100 employees and annual revenues of $438.0 million.
HSS Hire operates a diverse technology stack with applications such as
Jobtrain ATS, LivePerson Conversational Cloud and Oracle OBIEE,
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Analytics and BI.
HSS Hire has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jobtrain Solutions, LivePerson and Oracle.
HSS Hire recently adopted applications including
Salesforce Sales Cloud in 2021, DigitalOcean Droplets in 2021 and Benefex OneHub | Benefits in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HSS Hire’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates HSS Hire’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HSS Hire technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.