ICI Paris XL Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ICI Paris XL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 ICI Paris XL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ICI Paris XL has purchased the following applications: Oracle Retail (ex Retek) for Retail Management in 2007, Microsoft 365 for Collaboration in 2018, EpiServer CMS for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ICI Paris XL is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Optimizely or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ICI Paris XL revenues, which have grown to $409.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ICI Paris XL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007, ICI Paris XL implemented Oracle Retail (ex Retek) as its Retail Management platform to formalize core retail operations. The deployment was executed within the AS Watson Luxury Europe program that included Marionnaud and ICI Paris XL, with a Retek technical project leader assigned to coordinate technical design and delivery across the group.
Oracle Retail (ex Retek) was configured to support standard Retail Management capabilities, including merchandising configuration, inventory and replenishment workflows, pricing and promotion controls, and store operations orchestration. Configuration emphasized centralized assortment and pricing rules, and automation of replenishment logic consistent with retail category and store level planning.
Operational coverage centered on merchandising, supply chain inventory flows, and store operations for ICI Paris XL in Belgium, aligned with AS Watson Luxury Europe governance. The implementation linked application-level retail processes to enterprise retail operations through standardized configuration and operational role definitions.
Governance was led by a Retek technical project leader for AS Watson Luxury Europe, establishing configuration control, cross-brand standards between ICI Paris XL and Marionnaud, and a single point of technical accountability for rollout decisions and ongoing platform stewardship.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, ICI Paris XL implemented Microsoft 365 to support Collaboration across corporate productivity and retail operations. The deployment used Microsoft 365 core services including Exchange Online for enterprise messaging, SharePoint Online for intranet and content management, Microsoft Teams for real-time collaboration, and OneDrive for file synchronization, aligning with common Collaboration functional modules. The architecture emphasized a cloud-hosted Microsoft 365 tenancy with centralized identity and access control to govern site and store collaboration workflows.
Microsoft 365 is also used on their website to manage content and communication touchpoints, linking public-facing workflows to internal SharePoint and Teams collaboration processes. Governance controls included mailbox and site provisioning, role-based access policies, and controlled external sharing to align corporate teams and store-facing staff. ICI Paris XL Microsoft 365 Collaboration supports corporate productivity and retail communications.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Optimizely | Legacy | EpiServer CMS | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, ICI Paris XL implemented EpiServer CMS on its public website to centralize Web Content Management for its retail digital presence. The deployment positioned EpiServer CMS as the primary platform for product pages, promotional landing pages, and editorial content, bringing content authoring and publishing into a single platform for marketing operations.
The implementation focused on content authoring and templating, media asset management, scheduled publishing, and editorial approval workflows, leveraging personalization and multi-site capabilities typical of Web Content Management platforms. Operational ownership centered on marketing and merchandising functions, with governance formalized through role based editorial workflows and content scheduling to standardize site publishing processes.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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Product Information Management | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Engagement | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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