AI Buyer Insights:

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Michelin, an e2open customer evaluated Oracle Transportation Management

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

ICI Paris XL Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Retail (ex Retek) Retail Management ERP Services and Operations n/a 2007 2007
In 2007, ICI Paris XL implemented Oracle Retail (ex Retek) as its Retail Management platform to formalize core retail operations. The deployment was executed within the AS Watson Luxury Europe program that included Marionnaud and ICI Paris XL, with a Retek technical project leader assigned to coordinate technical design and delivery across the group. Oracle Retail (ex Retek) was configured to support standard Retail Management capabilities, including merchandising configuration, inventory and replenishment workflows, pricing and promotion controls, and store operations orchestration. Configuration emphasized centralized assortment and pricing rules, and automation of replenishment logic consistent with retail category and store level planning. Operational coverage centered on merchandising, supply chain inventory flows, and store operations for ICI Paris XL in Belgium, aligned with AS Watson Luxury Europe governance. The implementation linked application-level retail processes to enterprise retail operations through standardized configuration and operational role definitions. Governance was led by a Retek technical project leader for AS Watson Luxury Europe, establishing configuration control, cross-brand standards between ICI Paris XL and Marionnaud, and a single point of technical accountability for rollout decisions and ongoing platform stewardship.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, ICI Paris XL implemented Microsoft 365 to support Collaboration across corporate productivity and retail operations. The deployment used Microsoft 365 core services including Exchange Online for enterprise messaging, SharePoint Online for intranet and content management, Microsoft Teams for real-time collaboration, and OneDrive for file synchronization, aligning with common Collaboration functional modules. The architecture emphasized a cloud-hosted Microsoft 365 tenancy with centralized identity and access control to govern site and store collaboration workflows. Microsoft 365 is also used on their website to manage content and communication touchpoints, linking public-facing workflows to internal SharePoint and Teams collaboration processes. Governance controls included mailbox and site provisioning, role-based access policies, and controlled external sharing to align corporate teams and store-facing staff. ICI Paris XL Microsoft 365 Collaboration supports corporate productivity and retail communications.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Optimizely Legacy EpiServer CMS Web Content Management Content Management n/a 2019 2019
In 2019, ICI Paris XL implemented EpiServer CMS on its public website to centralize Web Content Management for its retail digital presence. The deployment positioned EpiServer CMS as the primary platform for product pages, promotional landing pages, and editorial content, bringing content authoring and publishing into a single platform for marketing operations. The implementation focused on content authoring and templating, media asset management, scheduled publishing, and editorial approval workflows, leveraging personalization and multi-site capabilities typical of Web Content Management platforms. Operational ownership centered on marketing and merchandising functions, with governance formalized through role based editorial workflows and content scheduling to standardize site publishing processes.
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
Product Information Management eCommerce 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2020 2020
Customer Engagement CRM 2023 2023
Customer Engagement CRM 2015 2015
Customer Experience CRM 2016 2016
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2020 2020
Partner Relationship Management CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
Application Performance Management ITSM 2019 2019
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at ICI Paris XL
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ICI Paris XL Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD ICI Paris XL Technographics

ICI Paris XL is a Retail organization based in Belgium, with around 3000 employees and annual revenues of $409.0 million.

ICI Paris XL operates a diverse technology stack with applications such as Oracle Retail (ex Retek), Microsoft 365 and EpiServer CMS, covering areas like Retail Management, Collaboration and Web Content Management.

ICI Paris XL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Microsoft and Optimizely.

ICI Paris XL recently adopted applications including Bambuser Video Commerce in 2023, Publitas in 2021 and Awin Affiliate Marketing in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of ICI Paris XL’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates ICI Paris XL’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete ICI Paris XL technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.