iHeartMedia
20880 Stone Oak Pkwy 1st floor,
San Antonio, 78258, TX,
United States
San Antonio, 78258, TX,
United States
1 210-507-4455
Media
iHeartMedia Technographics
iHeartMedia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by iHeartMedia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8080 iHeartMedia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that iHeartMedia has purchased the following applications: FIS GETPAID for AR Automation in 2014, Workday HCM for Core HR in 2020, Quadient Neopost IS-6000 for Mailing System in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems iHeartMedia is running and its propensity to invest more and deepen its relationship with FIS Global , HighRadius , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing iHeartMedia revenues, which have grown to $3.85 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for iHeartMedia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
iHeartMedia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP Financial Management | n/a | 2014 | 2014 |
In 2014 iHeartMedia deployed FIS GETPAID as an AR Automation platform to support regional business to business collections across the Seattle, Portland, Alaska, and Spokane markets. The deployment focused on day to day collections operations and queue processing, with staff responsibilities recorded against a signed queue and quarterly collections targets.
FIS GETPAID was configured to manage collections workflows including signed contract queue management, locating credits, account adjustments, prepaid account billing validation, skip trace handling for inaccurate contact information, and small balance write off processing. Teams used the FIS GETPAID application to centralize receivables actions and to track resolution steps for discrepancies and account reconciliations.
Operational use of FIS GETPAID ran alongside Viero, Great Plains, Microsoft Dynamics AX, and BMS, supporting AR posting and coordination across systems. Governance and process changes emphasized peer mentoring and new hire onboarding in collections procedures, embedding the FIS GETPAID driven workflows into daily duties for the regional AR teams.
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AR Automation | ERP Financial Management |
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2021 | 2021 |
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, iHeartMedia implemented Workday HCM as its enterprise Core HR system to centralize employee records and standardize workforce administration across its organization. The deployment established Workday HCM as the single system of record for Core HR, consolidating organizational data and enabling consistent role and position management across business units.
Configuration efforts focused on core HR data model and workforce administration capabilities, including employee profile management, organizational management, position and job structures, and workforce transactions. Workday HCM was configured to support talent management and absence and time tracking workflows typical of the application class, with business process automation for onboarding, transfers, and approvals aligned to HR and manager self-service patterns.
The implementation used the cloud native Workday architecture to centralize HR data and provide role based access for HR teams, managers, and employees. Operational scope emphasized People Operations, HR administration, talent acquisition handoffs, payroll input readiness, and compensation administration workflows, aligning functional processes to the new Core HR platform.
Governance activity centered on establishing standardized HR processes and data governance to maintain a single source of truth in Workday HCM, and to transition common HR workflows into the application framework. Change efforts emphasized adoption of self service workflows and formalized approval routing to reduce process variance across departments.
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Employee Experience | HCM |
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2022 | 2022 |
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Interview Scheduling | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient Neopost IS-6000 | Mailing System | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, iHeartMedia deployed the Quadient Neopost IS-6000 as its central mailing appliance. The Quadient Neopost IS-6000 Mailing System was used to manage all incoming mail and distribution, including authorization of all package deliveries, and to process outgoing mail for the organization.
The implementation centered on standard Mailing System capabilities, configured to provide postage metering and automated franking, mailpiece sorting and job batching, integrated weighing and data capture, and account-code reporting for departmental chargeback. Quadient Neopost IS-6000 was operated as the primary device for mail preparation, postage evidencing, and operational tracking of outgoing mail items.
Operational ownership rested with the corporate mailroom team, which handled incoming mail intake, internal distribution routing, and the authorization workflow for package receipts before releasing items to recipients. iHeartMedia Quadient Neopost IS-6000 Mailing System therefore supported end-to-end mailroom operations and formalized package authorization controls within the company’s mail handling processes.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at iHeartMedia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by iHeartMedia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from iHeartMedia IT executives and key decision makers. This section highlights iHeartMedia's latest recorded technology evaluations, including LiveOps for Call Center on 2025-08-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the iHeartMedia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD iHeartMedia Technographics
iHeartMedia is a Media organization based in United States,
with around 8080 employees and annual revenues of $3.85 billion.
iHeartMedia operates a diverse technology stack with applications such as
FIS GETPAID, Workday HCM and Quadient Neopost IS-6000,
covering areas like AR Automation, Core HR and Mailing System.
iHeartMedia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Workday and Quadient.
iHeartMedia recently adopted applications including
Optable Platform in 2025, Culture Amp in 2022 and RadiusOne AR Suite in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of iHeartMedia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates iHeartMedia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete iHeartMedia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.