AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Implantacion De Proyectos Y Tecnologias Tech Stack and Enterprise Applications

Implantacion De Proyectos Y Tecnologias AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Implantacion De Proyectos Y Tecnologias deployed Freshdesk Messaging (Formerly Freshchat) as its web conversation layer, classifying the implementation under the Chatbots and Conversational AI category to support customer engagement on its public website. The deployment used the Freshworks hosted application embedded as a web chat widget, positioning Freshdesk Messaging (Formerly Freshchat) as the primary inbound conversational channel for prospects and clients visiting the site in Mexico. Configuration focused on standard conversational AI capabilities, including automated messaging flows, canned responses, bot first touch, and agent handoff to enable human escalation when required. The implementation was scoped to customer support and pre sales interactions on the corporate website, with conversation history and basic analytics retained in the Freshdesk Messaging application, and governance managed by the internal team responsible for site operations and client communications.
Implantacion De Proyectos Y Tecnologias Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Slack Connect Collaboration Collaboration n/a 2022 2022
In 2022, Implantacion De Proyectos Y Tecnologias implemented Slack Connect by Salesforce to extend Collaboration capabilities for client engagement and project delivery. The implementation is visible on the company website where Slack is exposed as a public entry point to route prospects and external contacts into Slack Connect channels, aligning the application with client facing communications and delivery workflows. Configuration work centered on Slack Connect external channels, guest access controls, channel lifecycle management, message threading, and file sharing to support project collaboration. For a 26 employee professional services firm the configuration was proportionate, organized around per client and per project channels, role based access controls, and basic workflow automations for notifications and reminders. Operational coverage spans client facing teams and project delivery, with channel administration and guest provisioning governed through company policies and site level access points via the public website. Governance practices documented invite procedures, retention settings, and administrator oversight to control external access and maintain Collaboration boundaries, while Slack Connect by Salesforce serves as the primary collaboration layer for external stakeholder interactions.
Collaboration Collaboration 2022 2022
Implantacion De Proyectos Y Tecnologias CRM
Vendor
Previous System
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Category
Market
VAR/SI
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Live
Insight
Freshworks Legacy Freshsales (formerly Freshworks CRM) CRM, Sales Engagement CRM n/a 2020 2020
In 2020, Implantacion De Proyectos Y Tecnologias implemented Freshsales formerly Freshworks CRM, deploying Freshsales as a cloud CRM integrated into their public website for direct lead capture. The implementation targeted CRM,Sales Engagement functionality to support the company’s client acquisition and sales activity tracking for a 26 person professional services firm based in Mexico. Freshsales CRM was configured to manage core contact and account records, deal and pipeline stages, activity logging, and email engagement sequences consistent with sales engagement workflows. The deployment included web forms on the company website that funnel prospects directly into Freshsales, and standard configuration of contact enrichment and activity timelines common to CRM,Sales Engagement systems. Operational coverage focused on the sales and client engagement functions within the organization, with users accessing the cloud application from Mexico for lead follow up and opportunity management. No system integrator is listed, the implementation reflects a compact SaaS deployment model suitable for the firm size, with administrative controls and user role assignments configured for a single-team rollout. Governance emphasized basic CRM operational processes, including prospect intake via the website, pipeline hygiene and activity ownership to support repeatable sales engagement. The narrative centers on Freshsales as the primary CRM platform used on the company website for sales and engagement workflows.
Marketing Automation CRM 2020 2020
Implantacion De Proyectos Y Tecnologias IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Implantacion De Proyectos Y Tecnologias

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Implantacion De Proyectos Y Tecnologias Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Implantacion De Proyectos Y Tecnologias IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Implantacion De Proyectos Y Tecnologias digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Implantacion De Proyectos Y Tecnologias Technographics
Implantacion De Proyectos Y Tecnologias is a Professional Services organization based in Mexico, with around 26 employees and annual revenues of $1.0 million.
Implantacion De Proyectos Y Tecnologias operates a diverse technology stack with applications such as Freshdesk Messaging (Formerly Freshchat), Slack Connect and Freshsales (formerly Freshworks CRM), covering areas like Chatbots and Conversational AI, Collaboration and CRM, Sales Engagement.
Implantacion De Proyectos Y Tecnologias has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Freshworks and Salesforce.
Implantacion De Proyectos Y Tecnologias recently adopted applications including Slack Connect in 2022, Google Workspace (Formerly Google G-Suite) in 2022 and Freshdesk Messaging (Formerly Freshchat) in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Implantacion De Proyectos Y Tecnologias’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Implantacion De Proyectos Y Tecnologias’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Implantacion De Proyectos Y Tecnologias technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.