Mexico City, 3440,
Mexico
Implantacion De Proyectos Y Tecnologias Technographics
Implantacion De Proyectos Y Tecnologias Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Implantacion De Proyectos Y Tecnologias and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26 Implantacion De Proyectos Y Tecnologias employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Implantacion De Proyectos Y Tecnologias has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2020, Slack Connect for Collaboration in 2022, Freshsales (formerly Freshworks CRM) for CRM, Sales Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Implantacion De Proyectos Y Tecnologias is running and its propensity to invest more and deepen its relationship with Freshworks , Salesforce , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Implantacion De Proyectos Y Tecnologias revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Implantacion De Proyectos Y Tecnologias intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Implantacion De Proyectos Y Tecnologias Tech Stack and Enterprise Applications
Implantacion De Proyectos Y Tecnologias AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Implantacion De Proyectos Y Tecnologias deployed Freshdesk Messaging (Formerly Freshchat) as its web conversation layer, classifying the implementation under the Chatbots and Conversational AI category to support customer engagement on its public website. The deployment used the Freshworks hosted application embedded as a web chat widget, positioning Freshdesk Messaging (Formerly Freshchat) as the primary inbound conversational channel for prospects and clients visiting the site in Mexico.
Configuration focused on standard conversational AI capabilities, including automated messaging flows, canned responses, bot first touch, and agent handoff to enable human escalation when required. The implementation was scoped to customer support and pre sales interactions on the corporate website, with conversation history and basic analytics retained in the Freshdesk Messaging application, and governance managed by the internal team responsible for site operations and client communications.
|
Implantacion De Proyectos Y Tecnologias Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Implantacion De Proyectos Y Tecnologias implemented Slack Connect by Salesforce to extend Collaboration capabilities for client engagement and project delivery. The implementation is visible on the company website where Slack is exposed as a public entry point to route prospects and external contacts into Slack Connect channels, aligning the application with client facing communications and delivery workflows.
Configuration work centered on Slack Connect external channels, guest access controls, channel lifecycle management, message threading, and file sharing to support project collaboration. For a 26 employee professional services firm the configuration was proportionate, organized around per client and per project channels, role based access controls, and basic workflow automations for notifications and reminders.
Operational coverage spans client facing teams and project delivery, with channel administration and guest provisioning governed through company policies and site level access points via the public website. Governance practices documented invite procedures, retention settings, and administrator oversight to control external access and maintain Collaboration boundaries, while Slack Connect by Salesforce serves as the primary collaboration layer for external stakeholder interactions.
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Implantacion De Proyectos Y Tecnologias CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshsales (formerly Freshworks CRM) | CRM, Sales Engagement | CRM | n/a | 2020 | 2020 |
In 2020, Implantacion De Proyectos Y Tecnologias implemented Freshsales formerly Freshworks CRM, deploying Freshsales as a cloud CRM integrated into their public website for direct lead capture. The implementation targeted CRM,Sales Engagement functionality to support the company’s client acquisition and sales activity tracking for a 26 person professional services firm based in Mexico.
Freshsales CRM was configured to manage core contact and account records, deal and pipeline stages, activity logging, and email engagement sequences consistent with sales engagement workflows. The deployment included web forms on the company website that funnel prospects directly into Freshsales, and standard configuration of contact enrichment and activity timelines common to CRM,Sales Engagement systems.
Operational coverage focused on the sales and client engagement functions within the organization, with users accessing the cloud application from Mexico for lead follow up and opportunity management. No system integrator is listed, the implementation reflects a compact SaaS deployment model suitable for the firm size, with administrative controls and user role assignments configured for a single-team rollout.
Governance emphasized basic CRM operational processes, including prospect intake via the website, pipeline hygiene and activity ownership to support repeatable sales engagement. The narrative centers on Freshsales as the primary CRM platform used on the company website for sales and engagement workflows.
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
Implantacion De Proyectos Y Tecnologias IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Implantacion De Proyectos Y Tecnologias
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Implantacion De Proyectos Y Tecnologias Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||