Louisville, 40202-1368, KY,
United States
Indatus Technographics
Indatus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Indatus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1 Indatus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Indatus has purchased the following applications: RealPage OneSite for Real Estate Property Management in 2018, Zendesk Service for Customer Support in 2014, Atlassian StatusPage for Incident Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Indatus is running and its propensity to invest more and deepen its relationship with RealPage , Zendesk , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Indatus revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Indatus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Indatus Tech Stack and Enterprise Applications
Indatus ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RealPage | Legacy | RealPage OneSite | Real Estate Property Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Indatus implemented RealPage OneSite as its Real Estate Property Management application. RealPage OneSite is embedded on the Indatus public website to present property listings and to centralize digital leasing and resident engagement workflows. The implementation leverages category-aligned capabilities such as online leasing, resident portal functionality, unit availability publishing, and web-based application intake.
The deployment follows a cloud-hosted SaaS pattern, with RealPage OneSite delivering content and interactive leasing components directly through the website and supporting web form submission and applicant routing into operational workflows. Operational scope is primarily website-driven leasing and marketing for Indatus, affecting business functions including leasing operations, property marketing, and tenant services. Governance and process emphasis centers on website content synchronization and web-to-operations handoffs to maintain leasing and tenant engagement continuity.
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Indatus CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014, Indatus implemented Zendesk Service as its Customer Support application on its public website. The implementation used Zendesk Service as a cloud-hosted SaaS instance with an embedded web widget and a public-facing help center to capture and manage inbound customer inquiries. The deployment centralized customer intake on the website, funneling web-submitted tickets into a single Zendesk Service queue for triage and browser-based agent handling. Configuration emphasized role-based access and agent workspace organization to support day-to-day support operations.
The Zendesk Service deployment leveraged core Customer Support capabilities such as ticketing workflows, a knowledge base driven self-service portal, email channel capture and automated routing through triggers and macros, reflecting standard helpdesk functional modules. Operational coverage focused on customer-facing support activities for Indatus in the United States, integrating the web widget into site pages to create a direct customer engagement layer. Governance established ticket prioritization, tagging conventions and workflow rules to standardize case handling and escalation across support staff.
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Marketing Analytics | CRM |
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2015 | 2015 |
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Indatus ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian StatusPage | Incident Management | ITSM | n/a | 2018 | 2018 |
In 2018, Indatus implemented Atlassian StatusPage for Incident Management on its website. The deployment uses Atlassian StatusPage as a cloud hosted public status portal linked from the company website to publish real time component health, incident announcements, and scheduled maintenance to customers and partners. The implementation focuses on customer facing incident communications and public visibility rather than internal monitoring, reflecting a lightweight operational scope appropriate for the company's size.
The Atlassian StatusPage configuration includes component status records, incident and maintenance templates, and subscriber notification workflows to push updates to end users and interested stakeholders. Operational ownership and workflow were organized to centralize public posting and notification procedures, aligning status updates with customer support and communications functions. The implementation centers on the SaaS status page instance embedded in website navigation and public communications.
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Indatus PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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Indatus IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Indatus
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Indatus Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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