Ingles Markets, Incorporated
2913 US 70 Hwy,
Black Mountain, 28711, NC,
United States
Black Mountain, 28711, NC,
United States
1 828-669-2941
Retail
Ingles Markets, Incorporated Technographics
Ingles Markets, Incorporated Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ingles Markets, Incorporated and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26000 Ingles Markets, Incorporated employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ingles Markets, Incorporated has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, SAP HCM Benefits for Benefits Administration in 2019, MRI Software AMTDirect Lease Accounting for Lease Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ingles Markets, Incorporated is running and its propensity to invest more and deepen its relationship with SAP , ADP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ingles Markets, Incorporated revenues, which have grown to $4.99 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ingles Markets, Incorporated intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ingles Markets, Incorporated Tech Stack and Enterprise Applications
Ingles Markets, Incorporated ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Ingles Markets, Incorporated implemented SAP S/4 HANA as its core enterprise finance platform. The rollout coincided with a go live of SAP SuccessFactors Employee Central and Employee Central Payroll, and implementation support was provided by Applexus Technologies and Aspire HR, Inc, confirming a coordinated finance and HR program deployment across the company.
The SAP S/4 HANA implementation targeted ERP Financial capabilities and was configured to support core finance functions including general ledger, accounts payable, accounts receivable, fixed asset accounting and period end financial close workflows. Integration points explicitly included SAP SuccessFactors Employee Central and Employee Central Payroll to align payroll data flows with financial accounting and payroll liabilities. Governance of the program was implemented through a partner led delivery model, centering process standardization between finance and HR teams and establishing operational ownership for ongoing transaction processing and payroll reconciliation following the go live.
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Expense Management | ERP |
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2011 | 2011 |
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Ingles Markets, Incorporated HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Benefits | Benefits Administration | HCM | n/a | 2019 | 2019 |
In 2019, Ingles Markets, Incorporated implemented SAP HCM Benefits as its core solution for Benefits Administration, deploying the application to support HR and payroll-related benefits processes for its United States retail workforce. The implementation positioned SAP HCM Benefits to centrally manage plan configuration and enrollment workflows within the companys HR technology stack.
Configuration work centered on standard Benefits Administration capabilities, including benefit plan setup, employee eligibility rules, open enrollment orchestration, life event processing, and contribution and deduction calculation. SAP HCM Benefits was configured to enforce benefit eligibility logic and to produce enrollment records and reports used by HR operations and benefits teams.
The deployment integrated with Employee Central and Employee Central Payroll to maintain a single source of HR master data and to feed payroll deduction records, aligning benefits enrollment outcomes with payroll processes. Interfaces were implemented to synchronize employee demographics and employment status into SAP HCM Benefits and to export finalized enrollment and deduction feeds to payroll processing.
Governance and operational change emphasized benefits configuration controls, role based access for HR and benefits administrators, and structured workflows for open enrollment and midyear changes. Testing and staged cutover planning were used to validate eligibility rules and payroll feeds prior to production, and ongoing administration was routed through HR shared services and benefits operations.
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Core HR | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Ingles Markets, Incorporated ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MRI Software | Legacy | MRI Software AMTDirect Lease Accounting | Lease Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Ingles Markets, Incorporated implemented MRI Software AMTDirect Lease Accounting to address FASB Rule 842 requirements. The deployment used the Lease Management application to centralize accounting for the retailer’s real estate and equipment lease portfolio, and Ingles Markets partnered with AMTdirect to provision a purpose built lease accounting system capable of mapping contracts to right of use assets and lease liabilities.
Configuration emphasized lease data consolidation, contract lifecycle capture, amortization schedules, and accounting entries and disclosure reporting compliant with FASB Rule 842. The MRI Software AMTDirect Lease Accounting implementation established standardized finance workflows and control points for accounting and reporting, reinforcing governance over lease classification, measurement, and disclosure across the company’s lease portfolio while providing structured data and audit ready documentation for finance and accounting functions.
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Ingles Markets, Incorporated AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Ingles Markets, Incorporated Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2014 | 2014 |
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Ingles Markets, Incorporated CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Ingles Markets, Incorporated ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Ingles Markets, Incorporated Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sourcing | Procurement |
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2019 | 2019 |
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Ingles Markets, Incorporated PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Ingles Markets, Incorporated IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Ingles Markets, Incorporated CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Ingles Markets, Incorporated
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Apps Being Evaluated by Ingles Markets, Incorporated Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ingles Markets, Incorporated IT executives and key decision makers. This section highlights Ingles Markets, Incorporated's latest recorded technology evaluations, including Manhattan WMS for Warehouse Management on 2025-07-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ingles Markets, Incorporated digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ingles Markets, Incorporated Technographics
Ingles Markets, Incorporated is a Retail organization based in United States,
with around 26000 employees and annual revenues of $4.99 billion.
Ingles Markets, Incorporated operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP HCM Benefits and MRI Software AMTDirect Lease Accounting,
covering areas like ERP Financial, Benefits Administration and Lease Management.
Ingles Markets, Incorporated has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and MRI Software.
Ingles Markets, Incorporated recently adopted applications including
Algolia Search in 2020, ServiceNow Customer Service Management in 2020 and ServiceNow ITSM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ingles Markets, Incorporated’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ingles Markets, Incorporated’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ingles Markets, Incorporated technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.