AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Innovia Consulting Tech Stack and Enterprise Applications

Innovia Consulting HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ClickLearn Legacy ClickLearn Platform Digital Adoption HCM n/a 2020 2020
In 2020, Innovia Consulting deployed ClickLearn Platform to support Customer Success across its professional services organization. The ClickLearn Platform was implemented as a Digital Adoption solution to create consistent onboarding and client enablement assets for consultants and delivery teams. The implementation emphasized centralized authoring and automated documentation, using ClickLearn Platform recording and publishing capabilities to produce step by step process documentation, interactive walkthroughs, and role based training content. Configuration work focused on template standardization, content libraries, and exportable user guides to support both internal onboarding and client facing enablement. Operational scope targeted Customer Success and delivery functions within Innovia Consulting, with governance controls that included content review workflows, version control, and a regular publishing cadence. Innovia uses ClickLearn Platform to ensure Customer Success by standardizing training materials and providing in context guidance to consultants and clients.
Innovia Consulting AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Innovia Consulting deployed Hubspot Live Chat on its public website to add real-time engagement capability. The Hubspot Live Chat implementation is categorized under Chatbots and Conversational AI and provides a web-embedded chat widget and automated conversation flows to support marketing and client engagement functions. The deployment uses the Hubspot Live Chat JavaScript widget embedded in site pages, combined with in-product conversation management features to capture visitor context and create contact records within HubSpot records. Functional components implemented include live agent chat, bot-driven routing and qualification flows, canned responses and transcript capture, and administrative controls for chat targeting and availability. Governance was structured around centralized inbox ownership and defined response workflows to route inquiries to sales and client service teams, with conversation histories retained on contact timelines for follow-up and operational continuity.
Innovia Consulting Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
In 2018, Innovia Consulting deployed Cisco Webex Meetings. Cisco Webex Meetings functions as the firm's primary Audio Video and Web Conferencing solution and is surfaced on their public website to enable client facing sessions, remote workshops, and secure meeting joins for external stakeholders. The implementation supports Innovia Consulting, a United States based professional services firm with about 100 employees, and provides live collaboration capability for client engagement and internal project coordination. Configuration centered on standard meeting capabilities such as scheduling and host controls, screen sharing, meeting recording, and browser based join flows, aligned with typical Audio Video and Web Conferencing functional workflows. The Webex Meetings instance is embedded into the website to provide direct meeting access for clients and to streamline facilitator led sessions across delivery, sales, and consulting teams. Administrative governance was implemented through role based host provisioning and meeting administration to control access and session management across project teams.
Collaboration Collaboration 2016 2016
Innovia Consulting Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2016 2016
Digital Signing Content Management 2021 2021
Web Content Management Content Management 2021 2021
Innovia Consulting CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Customer Experience CRM 2017 2017
Digital Advertising Platform CRM 2020 2020
Marketing Automation CRM 2021 2021
Innovia Consulting PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Innovia Consulting IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Innovia Consulting

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Innovia Consulting Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Innovia Consulting IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Innovia Consulting digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Innovia Consulting Technographics
Innovia Consulting is a Professional Services organization based in United States, with around 100 employees and annual revenues of $15.0 million.
Innovia Consulting operates a diverse technology stack with applications such as ClickLearn Platform, Hubspot Live Chat and Cisco Webex Meetings, covering areas like Digital Adoption, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Innovia Consulting has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ClickLearn, HubSpot and Cisco Systems.
Innovia Consulting recently adopted applications including DocuSign eSignature in 2021, HubSpot CMS in 2021 and Hubspot Marketing Automation in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Innovia Consulting’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Innovia Consulting’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Innovia Consulting technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.