Onalaska, 54650, WI,
United States
Innovia Consulting Technographics
Innovia Consulting Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Innovia Consulting and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Innovia Consulting employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Innovia Consulting has purchased the following applications: ClickLearn Platform for Digital Adoption in 2020, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Innovia Consulting is running and its propensity to invest more and deepen its relationship with ClickLearn , HubSpot , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Innovia Consulting revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Innovia Consulting intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Innovia Consulting Tech Stack and Enterprise Applications
Innovia Consulting HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClickLearn | Legacy | ClickLearn Platform | Digital Adoption | HCM | n/a | 2020 | 2020 |
In 2020, Innovia Consulting deployed ClickLearn Platform to support Customer Success across its professional services organization. The ClickLearn Platform was implemented as a Digital Adoption solution to create consistent onboarding and client enablement assets for consultants and delivery teams.
The implementation emphasized centralized authoring and automated documentation, using ClickLearn Platform recording and publishing capabilities to produce step by step process documentation, interactive walkthroughs, and role based training content. Configuration work focused on template standardization, content libraries, and exportable user guides to support both internal onboarding and client facing enablement.
Operational scope targeted Customer Success and delivery functions within Innovia Consulting, with governance controls that included content review workflows, version control, and a regular publishing cadence. Innovia uses ClickLearn Platform to ensure Customer Success by standardizing training materials and providing in context guidance to consultants and clients.
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Innovia Consulting AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Innovia Consulting deployed Hubspot Live Chat on its public website to add real-time engagement capability. The Hubspot Live Chat implementation is categorized under Chatbots and Conversational AI and provides a web-embedded chat widget and automated conversation flows to support marketing and client engagement functions.
The deployment uses the Hubspot Live Chat JavaScript widget embedded in site pages, combined with in-product conversation management features to capture visitor context and create contact records within HubSpot records. Functional components implemented include live agent chat, bot-driven routing and qualification flows, canned responses and transcript capture, and administrative controls for chat targeting and availability. Governance was structured around centralized inbox ownership and defined response workflows to route inquiries to sales and client service teams, with conversation histories retained on contact timelines for follow-up and operational continuity.
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Innovia Consulting Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Innovia Consulting deployed Cisco Webex Meetings. Cisco Webex Meetings functions as the firm's primary Audio Video and Web Conferencing solution and is surfaced on their public website to enable client facing sessions, remote workshops, and secure meeting joins for external stakeholders. The implementation supports Innovia Consulting, a United States based professional services firm with about 100 employees, and provides live collaboration capability for client engagement and internal project coordination.
Configuration centered on standard meeting capabilities such as scheduling and host controls, screen sharing, meeting recording, and browser based join flows, aligned with typical Audio Video and Web Conferencing functional workflows. The Webex Meetings instance is embedded into the website to provide direct meeting access for clients and to streamline facilitator led sessions across delivery, sales, and consulting teams. Administrative governance was implemented through role based host provisioning and meeting administration to control access and session management across project teams.
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Collaboration | Collaboration |
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2016 | 2016 |
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Innovia Consulting Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Innovia Consulting CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Innovia Consulting PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Innovia Consulting IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Innovia Consulting
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Apps Being Evaluated by Innovia Consulting Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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