Aberystwyth University Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aberystwyth University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1426 Aberystwyth University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aberystwyth University has purchased the following applications: Moodle LMS for Learning and Development in 2022, LibraryH3lp for Chatbots and Conversational AI in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aberystwyth University is running and its propensity to invest more and deepen its relationship with Moodle , Nub Games , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aberystwyth University revenues, which have grown to $156.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aberystwyth University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Moodle | Legacy | Moodle LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nub Games | Legacy | LibraryH3lp | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Aberystwyth University deployed LibraryH3lp on their website as a Chatbots and Conversational AI solution, embedding conversational access to library reference and front-line information services. LibraryH3lp was implemented directly on library web pages to provide real time text interaction and asynchronous message capture for students and staff seeking guidance on resources and services.
The deployment configured LibraryH3lp web chat widget capabilities including live agent routing, canned responses and scripted workflows, a knowledge base for frequently asked questions, offline message forms that generate tickets, and chat transcript logging and session reporting. Configuration emphasized agent roster management and template responses to maintain consistent reference workflows.
Integration scope is limited to the university website, with the chat widget surfaced across library pages to support library services and student-facing support functions. Operational ownership sits with library services and front-line information specialists who manage inbound conversations and escalate complex queries to subject librarians when required.
Governance relied on operator training, schedule and shift coordination, and periodic review of chat logs to refine the knowledge base and response templates, aligning conversational workflows with existing library reference procedures. The implementation positions LibraryH3lp within Aberystwyth University’s Chatbots and Conversational AI tooling for library reference and student support.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
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|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2012 | 2012 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2019 | 2019 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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