Interra Credit Union
300 West Lincoln Avenue,
Goshen, 46526, IN,
United States
Goshen, 46526, IN,
United States
1 574-534-2506
Banking and Financial Services
Interra Credit Union Technographics
Interra Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Interra Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 327 Interra Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Interra Credit Union has purchased the following applications: Apple Pay for Payment Processing in 2018, UKG Pro HCM (ex UltiPro HCM) for Core HR in 2018, Jack Henry Credit Union Management (previously Symitar Episys) for Credit Union Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Interra Credit Union is running and its propensity to invest more and deepen its relationship with Apple , Google , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Interra Credit Union revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Interra Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Interra Credit Union Tech Stack and Enterprise Applications
Interra Credit Union ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Interra Credit Union implemented Apple Pay on their website to enable online wallet checkout and tokenized card acceptance. The deployment leverages Apple Pay as a Payment Processing method embedded in the web checkout, using Apple Pay on the web client APIs and merchant validation flows to surface device-based authentication and tokenized payment credentials into the institution's online payment processing flow.
Functional capabilities implemented emphasize web-based wallet checkout, card tokenization, and browser-to-device authentication typical of Apple Pay, with configuration focused on merchant validation, payment button integration, and session handling. The implementation scope is explicitly the public website, impacting digital banking and online payments workflows along with card services and e-commerce channels, and governance centers on web checkout configuration and merchant validation procedures.
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Payment Processing | ERP |
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2020 | 2020 |
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Interra Credit Union HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2018 | 2019 |
In 2018 Interra Credit Union implemented UKG Pro HCM (ex UltiPro HCM) as its Core HR system. The implementation targeted Human Capital Management and organizational development functions for the 327-employee credit union, centralizing core HR, payroll, compliance, and talent management workflows to better align HR infrastructure with strategic objectives.
UKG Pro HCM was configured to deliver compensation and benefits administration, talent acquisition workflows, onboarding and talent development, organizational and performance management, succession planning, payroll processing, and employee relations capabilities. Recruiting and applicant workflows were redesigned to improve time to fill and candidate experience, and compensation structure, incentive plans, performance management, and bonus programs were restructured and codified in the application.
The rollout incorporated employee engagement processes, integrating Gallup survey delivery and StrengthsFinders assessments into development and engagement programs. Deployment covered all office locations, accompanied by training programs and executive engagement, and HR Practices Committee monthly reporting was institutionalized to govern system data and operational metrics.
Governance changes included establishment of a formal communication program to update employees and management on new programs and changes, ongoing collaboration between HR leadership and business leaders, and continuous improvement of system wide HR practices. Implementing UKG Pro HCM increased HR system functionality and employee experience and reduced expenses according to internal reporting.
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Payroll | HCM |
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2018 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2019 |
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Interra Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Credit Union Management (previously Symitar Episys) | Credit Union Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Interra Credit Union deployed Jack Henry Credit Union Management, previously Symitar Episys, as its core platform for Credit Union Management. The implementation centered on operationalizing member account processing and loan servicing workflows for the institution's commercial and agricultural lending lines, aligning with existing lender support and loan documentation teams.
Configuration work focused on core account processing, commercial loan servicing modules, document imaging and management, and member data management capabilities typical of Credit Union Management platforms. The deployment emphasized workflow orchestration for commercial loan preparation, servicing events, and document review consistent with the bank's described responsibilities for commercial loan servicing, commercial document preparation, and lender support specialist functions.
Operational coverage included Interra Credit Union's commercial lending, lender support, and operations teams in the United States, with staffing and governance roles such as VP of Commercial Loan Operations and Lender Support Manager retained to oversee processes. Staff familiarity with Symitar and Suntell, plus desktop productivity tools like Microsoft Excel and Word, supported user adoption and operational handoffs during configuration and training.
Governance concentrated on embedding loan documentation and servicing procedures into platform workflows, reinforcing role-based responsibilities for loan closings, tax return processing, title coordination, and insurance verification. Jack Henry Credit Union Management was restated across training and operational playbooks to ensure alignment between the application, departmental processes, and ongoing lender support activities.
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Digital Banking | ERP Services and Operations |
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2015 | 2015 |
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Loan Management | ERP Services and Operations |
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2018 | 2018 |
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Interra Credit Union AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Interra Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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Interra Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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Interra Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Interra Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Interra Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Vice President Of Technology | VP | IT | |
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IT Operations Manager | Manager | IT | |
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AVP Security and Loss Prevention | VP | Operations | |
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Senior Vice President Finance | VP | Finance | |
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Apps Being Evaluated by Interra Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Interra Credit Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Interra Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Interra Credit Union Technographics
Interra Credit Union is a Banking and Financial Services organization based in United States,
with around 327 employees and annual revenues of $45.0 million.
Interra Credit Union operates a diverse technology stack with applications such as
Apple Pay, UKG Pro HCM (ex UltiPro HCM) and Jack Henry Credit Union Management (previously Symitar Episys),
covering areas like Payment Processing, Core HR and Credit Union Management.
Interra Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, UKG and Jack Henry & Associates.
Interra Credit Union recently adopted applications including
Glia AI Management in 2021, TimeTrade Scheduling in 2021 and Cloudflare CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Interra Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Interra Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Interra Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.