Iress
Level 16, 385 Bourke Street,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 9018-5800
Professional Services
Iress Technographics
Iress Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Iress and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1153 Iress employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Iress has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Workday Absence Management for Absence and Leave Management in 2015, Hubspot Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Iress is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Edenred or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Iress revenues, which have grown to $390.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Iress intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Iress Tech Stack and Enterprise Applications
Iress ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016, Iress implemented Oracle NetSuite ERP as its ERP Financial platform to centralize transactional finance data and support corporate planning and reporting. The initial deployment focused on core finance capabilities, feeding general ledger, dimensions, and account structures used by the Planning & Analytics team and finance business partners in Melbourne and the wider finance function.
Oracle NetSuite ERP was configured to provide the authoritative actuals that drive forecasting and reporting workflows in Workday Adaptive Insights. Implementation work included maintenance and creation of dimensions, attributes, and GL account mappings, plus integrations that pull Netsuite actuals into Adaptive Insights. The Planning & Analytics team introduced automated data audits within Adaptive Insights that are fed by the Netsuite integration and surfaced via custom sheets and Slack alerts, and they used Zapier to orchestrate notification flows.
Operational integrations explicitly included Netsuite to Adaptive Insights data feeds, additional data imports from Workday and spreadsheets, and supporting automation built with SQL, VBA, and Excel PowerQuery for data preparation and integrity checks. A semi automated verification process was established to reconcile key reporting dimensions between Oracle NetSuite ERP and Adaptive Insights, replacing manual spreadsheet based checks and enabling self service comparisons of forecast employee data between plan versions.
Governance and process changes centered on continuous improvement and automation, with the Planning & Analytics team leading stakeholder education, model configuration, and month end automation. Explicit outcomes documented by the team include reducing Adaptive related month end activities from four days to ten minutes, freeing up several weeks of manual due diligence per year, increasing data quality by surfacing missing or inconsistent model inputs and accounting errors, and avoiding incremental software license costs by leveraging existing integration licenses and cloud based solutions.
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Iress HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2015 | 2016 |
In 2015, Iress implemented Workday Absence Management in the Absence and Leave Management category. The broader Workday deployment went live in 2016, consolidating five HRIS systems inherited through acquisitions into a single global platform.
Iress engaged Alight to provide Workday Optimization Services beginning in 2019 and added Workday Release Management support in 2021, creating an ongoing operational model for Workday Absence Management. Alight provided operational support across HCM, Compensation, Talent and Performance, Absence, Integrations, Recruiting, Benefits and Reporting, while advising on configuration of absence policies, entitlement rules, time off workflows, approvals and absence reporting.
Integration work explicitly included payroll and other integrations to ensure connected data and a seamless user experience, with Alight’s integration experts addressing fixes rapidly to minimize downtime. Release governance was formalized through regression testing of Workday releases and staged feature adoption, and the support model extended to round the clock troubleshooting so issues that previously took over a week are now resolved on the day.
Governance and process changes focused on shifting Workday from a passive data repository to an actively managed platform, increasing end user adoption and data integrity through continuous knowledge sharing and feature adoption such as Workday for Slack and enhanced live reporting. The partnership enabled Iress’s lean people team to prioritize strategic initiatives such as recruitment and onboarding optimization while relying on Alight for operational delivery and release management.
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Benefits Administration | HCM |
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2015 | 2016 |
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Compensation Management | HCM |
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2015 | 2016 |
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Core HR | HCM |
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2015 | 2016 |
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Employee Recognition and Rewards Management | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2015 | 2016 |
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Payroll | HCM |
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2009 | 2009 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2016 |
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Talent Management | HCM |
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2015 | 2016 |
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Workforce Analytics | HCM |
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2015 | 2016 |
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Iress AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Iress implemented Hubspot Live Chat on its public website using HubSpot Conversations. The implementation deployed the Hubspot Live Chat widget as a cloud hosted SaaS embed, leveraging HubSpot Conversations capabilities for synchronous messaging, automated engagement and contact capture within the Chatbots and Conversational AI category. Configuration focused on chat widget settings, automated welcome messages, canned responses and a shared conversations inbox to centralize inbound threads. The full application name Hubspot Live Chat is consistently used across site touchpoints to drive conversational capture.
Operational scope centered on routing inbound conversations to a centralized HubSpot inbox accessible to marketing, sales and customer success teams, enabling handoffs and transcript retention. Conversation workflows were configured for contact enrichment and to populate HubSpot CRM records, supporting follow up and segmentation. Governance included inbox ownership assignments, templated responses and response accountability to standardize cross functional handling. The implementation emphasizes Hubspot Live Chat as the primary website conversational layer without additional system integrations disclosed.
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Iress Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Iress Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2019 | 2019 |
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Iress CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Iress EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2016 | 2017 |
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Iress ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2024 | 2024 |
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Iress PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Project Portfolio Management | PPM |
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2024 | 2024 |
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Iress TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Iress PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Iress IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Iress CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Iress
| First Name | Last Name | Title | Function | Department | Phone | |
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Credit Control Officer | Manager | Finance | |
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Head of Finance | Director | Finance | |
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Head of Payroll | Director | Finance | |
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Talent Acquisition Manager | Manager | HR | |
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Senior People Partner - Talent Acquisition APAC | Manager | HR | |
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Head of Talent Acquisition | Director | HR | |
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Senior People Partner - Service Delivery | Manager | HR | |
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Head of People Service & Rewards | Director | HR | |
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Head of Product Technology Platform | Director | IT | |
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Senior People Partner | Manager | HR | |
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Global Head of Property and Facilities | Director | Operations | |
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Group Chief Technology Officer | CXO | IT | |
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Property & Facilities Team Lead APAC | Manager | Operations | |
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Chief Operating Officer | CXO | Finance | |
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People Partner | Manager | HR | |
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Chief People Officer | CXO | HR | |
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Head of Accounting Operations. Global ERP Implementation SME | Director | Finance | |
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Head of APAC Financial Control | Director | Finance | |
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Remuneration and Benefits Manager | Manager | HR | |
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People Partner - HR Advisor | Manager | HR | |
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Head of Performance and Reward | Director | HR | |
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Employee Experience Lead | Manager | HR | |
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Employee Experience Lead | Manager | HR | |
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Senior Human Resources Business Partner | Director | HR | |
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Senior QA Automation Engineer | Non Manager | IT | |
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Senior Project Manager | Manager | Operations | |
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Delivery Office Director | Director | Operations | |
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Project Manager | Manager | Operations | |
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Enterprise PMO Analyst | Non Manager | Operations | |
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Chief People Officer | CXO | HR | |
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Payroll Specialsit | Non Manager | HR | |
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People Partner | Manager | HR | |
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People Partner - APAC Service Delivery | Manager | HR | |
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Director and Chair of People and Culture Committee | Director | HR | |
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Apps Being Evaluated by Iress Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Iress IT executives and key decision makers. This section highlights Iress's latest recorded technology evaluations, including Bloomberg Terminal for Investment Research and Market Intelligence on 2025-10-03, Experian PowerCurve for Debt Collection and Recovery on 2025-02-13, and FIS Policy Administration Suite (formerly Compass) for Insurance Policy Administration on 2025-01-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Iress digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-10-03 | Iress | Evaluated | Bloomberg | Bloomberg Terminal | Investment Research and Market Intelligence | Investment Management |
| 2025-02-13 | Iress | Evaluated | Experian | Experian PowerCurve | Debt Collection and Recovery | ERP Services and Operations |
| 2025-01-13 | Iress | Evaluated | FIS Global | FIS Policy Administration Suite (formerly Compass) | Insurance Policy Administration | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Iress Technographics
Iress is a Professional Services organization based in Australia,
with around 1153 employees and annual revenues of $390.0 million.
Iress operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Workday Absence Management and Hubspot Live Chat,
covering areas like ERP Financial, Absence and Leave Management and Chatbots and Conversational AI.
Iress has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and HubSpot.
Iress recently adopted applications including
Atlassian Confluence in 2024, Atlassian Jira Service Desk in 2024 and Atlassian JIRA in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Iress’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Iress’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Iress technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.