Derby, DE24 8HR,
United Kingdom
Isys Interactive Systems Technographics
Isys Interactive Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Isys Interactive Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17 Isys Interactive Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Isys Interactive Systems has purchased the following applications: Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2014, SMTP Transactional Emails for Transactional Email in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Isys Interactive Systems is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , SMTP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Isys Interactive Systems revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Isys Interactive Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Isys Interactive Systems Tech Stack and Enterprise Applications
Isys Interactive Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Isys Interactive Systems provisioned Microsoft 365 to support Collaboration across its 17-person professional services firm. The public site source indicates Microsoft 365 is used on their website, and the implementation is organized around a cloud-hosted Microsoft 365 tenant. Core Microsoft 365 services in use align with Collaboration category capabilities, including Exchange Online for email, SharePoint Online and OneDrive for document storage and intranet content, Microsoft Teams for real-time communication, and Office desktop and web apps for productivity.
Microsoft 365 administration is deployed as a single-tenant cloud configuration, with centralized administration used to provision users, manage mailboxes, and control document sharing. The implementation addresses business functions such as client delivery, internal collaboration, document management, and email across the professional services organization. Governance appears proportionate to a small firm, relying on Microsoft 365 admin controls and identity management patterns typical for Collaboration deployments. This record restates Microsoft 365 and Collaboration to clarify the relationship between Isys Interactive Systems Microsoft 365 Collaboration and its professional services communication and document workflows.
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Isys Interactive Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014, Isys Interactive Systems implemented Zendesk Service as its Customer Support application on the company website. The deployment established a web-embedded support channel and a unified ticketing front end to capture inquiries from site contact forms and widget interactions, positioning Zendesk Service to manage customer cases and agent workflows for client service operations.
Architecture and configuration were proportionate to a 17 person professional services firm, with Zendesk Service configured to route incoming tickets to an internal support team and to provide a central agent interface for case triage and resolution. The implementation leveraged standard Customer Support capabilities such as ticket management, email-to-ticket routing, web widget capture, help center knowledge base functionality and queue-based agent routing to operationalize a single intake point on the website. Governance emphasized centralized case management and operational ownership by support staff, aligning the application with day to day client service and support processes.
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Isys Interactive Systems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SMTP | Legacy | SMTP Transactional Emails | Transactional Email | PaaS | n/a | 2022 | 2022 |
In 2022, Isys Interactive Systems implemented SMTP Transactional Emails on its public website to manage automated message delivery. The deployment uses SMTP Transactional Emails as the primary Transactional Email channel for website triggered communications, positioning the application to handle customer notifications and form driven confirmations for the 17 employee professional services firm based in the United Kingdom.
Configuration aligns with standard Transactional Email capabilities, with an emphasis on SMTP relay delivery, template driven message orchestration, delivery logging and bounce handling, and SMTP authentication best practices as part of the overall implementation. The integration is embedded in the website codebase so that web based workflows trigger messages, and operational ownership sits with web operations and client services teams who manage message routing and delivery telemetry for troubleshooting and operational governance.
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Isys Interactive Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Isys Interactive Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Isys Interactive Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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