AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Blackwoods Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP Financial Management n/a 2019 2019
Payment Processing ERP Financial Management 2020 2020
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ascender Legacy Ascender Preceda Core HR HCM n/a 2019 2019
Employee Recognition and Rewards Management HCM 2021 2021
Payroll HCM 2019 2019
Time and Attendance HCM 2019 2019
Workforce Management HCM 2019 2019
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ServiceNow Legacy ServiceNow Asset Management Enterprise Asset Management ERP Services and Operations n/a 2020 2020
In 2020, Blackwoods implemented ServiceNow Asset Management as its Enterprise Asset Management solution. The initial deployment focused inside IT Service Operations and the End User Computing function, targeting Service Desk and Desktop teams across Brisbane and Sydney while coordinating with an offshore Service Desk for inventory capture and operational support. ServiceNow Asset Management was configured to provide organization wide asset inventory and lifecycle management, including asset record creation, status and ownership fields, and reconciliation routines to support audit obligations. The implementation emphasized mapping asset records to configuration item concepts and linking those records to ServiceNow change management and the Service Catalogue to ensure asset context for incident, problem and change workflows. Operational coverage included Service Operations, Desktop support, and Service Desk teams, with process ownership assigned to IT operations leads to drive compliance and ongoing maintenance. The program integrated asset records into existing CAB processes through participation by the Service Operations Manager, and the rollout included refinement and publication of the Service Catalogue to reflect asset linked services. Governance centered on ITIL oriented process ownership, adherence to audit requirements, and enforcement of process compliance with a stated objective of 100% compliance by operational leads. Blackwoods ServiceNow Asset Management Enterprise Asset Management IT Service Operations now provides a centralized source of truth for asset information used by operations, change control and service catalogue management.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2020 2020
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Supply Chain Management SCM 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2020 2020
Customer Experience CRM 2019 2019
Customer Experience CRM 2021 2021
Customer Support CRM 2016 2016
Customer Support CRM 2020 2020
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2019 2019
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2022 2022
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
IT Decision Makers and Key Stakeholders at Blackwoods
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Blackwoods Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Blackwoods Technographics

Blackwoods is a Retail organization based in Australia, with around 3000 employees and annual revenues of $1.50 billion.

Blackwoods operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, Ascender Preceda and ServiceNow Asset Management, covering areas like ERP Financial, Core HR and Enterprise Asset Management.

Blackwoods has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Ascender and ServiceNow.

Blackwoods recently adopted applications including SmartSheet in 2022, Reward Gateway Employee Reward and Recognition in 2021 and DocuSign eSignature in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Blackwoods’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Blackwoods’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Blackwoods technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.