J Blackwood Son Pty Ltd
6/26 Talavera Rd, Macquarie Park,
Sydney, 2113, NSW,
Australia
Sydney, 2113, NSW,
Australia
61 2 8873-4800
Retail
J Blackwood Son Pty Ltd Technographics
J Blackwood Son Pty Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by J Blackwood Son Pty Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 J Blackwood Son Pty Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that J Blackwood Son Pty Ltd has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations - AP Automation for AP Automation in 2017, Ascender Preceda for Core HR in 2019, ServiceNow Asset Management for Enterprise Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems J Blackwood Son Pty Ltd is running and its propensity to invest more and deepen its relationship with Microsoft , Converga , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing J Blackwood Son Pty Ltd revenues, which have grown to $536.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for J Blackwood Son Pty Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
J Blackwood Son Pty Ltd Tech Stack and Enterprise Applications
J Blackwood Son Pty Ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations - AP Automation | AP Automation | ERP | DXC Technology | 2017 | 2022 |
In 2017 J Blackwood Son Pty Ltd implemented Microsoft Dynamics 365 for Finance and Operations - AP Automation to centralize accounts payable processing and introduce automated invoice handling across its finance organization. The deployment targeted AP Automation as the core category for invoice capture, validation, and supplier payment orchestration within the company in Australia.
The Microsoft Dynamics 365 for Finance and Operations - AP Automation implementation combined standard AP modules with invoice capture and exception workflows, configuring automated three way matching, approval routing, and electronic payment posting. Invoice OCR and data extraction were integrated with ABBYY to accelerate capture and reduce manual keying, while FOCUS was used to support document handling and case resolution inside the AP workflow.
Implementation involvement included DXC Technology Insurance as the systems integrator to operationalize configuration, testing, and handover, with rollout governance centered on centralized AP processing and reconciliations. Operational coverage spanned accounts payable, procurement touchpoints, and core finance teams, with process controls implemented for invoice reconciliation, exception handling, vendor payment cadence, and cross department dispute resolution.
Explicit outcomes documented from post go live operations include ensured 100 percent invoice accuracy and compliance through reconciliations performed in Microsoft Dynamics and ABBYY, strengthened vendor relationships via consistent and timely supplier payments, improved financial oversight by analysing large Excel datasets to identify overdue accounts and outstanding balances, and reduced overdue backlogs by resolving recurring invoice discrepancies to prevent project delays.
|
|
|
|
|
AP Automation | ERP |
|
2019 | 2019 |
|
|
|
|
|
ERP Financial | ERP |
|
2017 | 2022 |
|
|
|
|
|
Expense Management | ERP |
|
2017 | 2022 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
J Blackwood Son Pty Ltd HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascender | Legacy | Ascender Preceda | Core HR | HCM | n/a | 2019 | 2019 |
In 2019 Blackwoods implemented Ascender Preceda as the central Core HR application for a targeted payroll and workforce management program. The engagement ran through a concentrated BA-led project in September to November 2019 focused on configuring payroll rules and award interpretation for the Australian retail workforce.
The implementation work included building an EA & Award Matrix for Preceda and coordinating detailed Functional Requirement Documents and General Ledger Requirements Documents for Ascender Preceda. The project scope covered configuration of award interpretation logic, payroll rule sets, employee master data alignment, and creation of Time and Labour test workbooks to validate payroll calculations and time and attendance feeds.
Operational integration was executed through direct vendor liaison, coordinating Kronos Workforce Ready for Time and Labour feeds and Ascender for Preceda functional builds and GL integration. The program impacted Payroll, HR and Workforce Management functions, involved structured FRD and GLRD deliverables, and included identification of gaps in processes and procedures plus advisory support provided to the Wesfarmers Group on Kronos and Preceda deployment considerations.
|
|
|
|
|
Digital Adoption | HCM |
|
2021 | 2021 |
|
|
|
|
|
Employee Recognition and Rewards Management | HCM |
|
2021 | 2021 |
|
|
|
|
|
Payroll | HCM |
|
2019 | 2019 |
|
|
|
|
|
Time and Attendance | HCM |
|
2019 | 2019 |
|
|
|
|
|
Workforce Management | HCM |
|
2019 | 2019 |
|
J Blackwood Son Pty Ltd ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Asset Management | Enterprise Asset Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Blackwoods implemented ServiceNow Asset Management as its Enterprise Asset Management solution. The initial deployment focused inside IT Service Operations and the End User Computing function, targeting Service Desk and Desktop teams across Brisbane and Sydney while coordinating with an offshore Service Desk for inventory capture and operational support.
ServiceNow Asset Management was configured to provide organization wide asset inventory and lifecycle management, including asset record creation, status and ownership fields, and reconciliation routines to support audit obligations. The implementation emphasized mapping asset records to configuration item concepts and linking those records to ServiceNow change management and the Service Catalogue to ensure asset context for incident, problem and change workflows.
Operational coverage included Service Operations, Desktop support, and Service Desk teams, with process ownership assigned to IT operations leads to drive compliance and ongoing maintenance. The program integrated asset records into existing CAB processes through participation by the Service Operations Manager, and the rollout included refinement and publication of the Service Catalogue to reflect asset linked services.
Governance centered on ITIL oriented process ownership, adherence to audit requirements, and enforcement of process compliance with a stated objective of 100% compliance by operational leads. Blackwoods ServiceNow Asset Management Enterprise Asset Management IT Service Operations now provides a centralized source of truth for asset information used by operations, change control and service catalogue management.
|
J Blackwood Son Pty Ltd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
J Blackwood Son Pty Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
J Blackwood Son Pty Ltd Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Intelligent Document Processing | Content Management |
|
2018 | 2018 |
|
J Blackwood Son Pty Ltd eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
J Blackwood Son Pty Ltd SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Supply Chain Management | SCM |
|
2017 | 2022 |
|
J Blackwood Son Pty Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, Sales Engagement | CRM |
|
2017 | 2022 |
|
J Blackwood Son Pty Ltd ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
J Blackwood Son Pty Ltd PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2022 | 2022 |
|
J Blackwood Son Pty Ltd Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2015 | 2015 |
|
J Blackwood Son Pty Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
J Blackwood Son Pty Ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at J Blackwood Son Pty Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CFO | CXO | Finance | |
|
|
|
Finance Business Process Lead (ERP Implementation) | Manager | IT | |
|
|
|
HR Administrator | Non Manager | HR | |
|
|
|
Human Resources Manager | Manager | HR | |
|
|
|
HR Manager | Manager | HR | |
|
|
|
National Customer Care Manager | Manager | Customer Service | |
|
|
|
Head of National Customer Care | Director | Customer Service | |
|
|
|
Team Leader Customer Service Excellence | Manager | Customer Service | |
|
|
|
IT Operations Manager | Manager | IT | |
|
|
|
HR Manager | Manager | HR | |
|
|
|
EGM People & Safety | Director | HR | |
|
|
|
Payroll Officer | Manager | Finance | |
|
|
|
Human Resources Business Partner | Manager | HR | |
|
|
|
Chief People Officer | CXO | HR | |
|
|
|
Head of People | Director | HR | |
|
|
|
Head of People | Director | HR | |
|
|
|
Head of Strategic Projects | Director | Operations | |
|
|
|
Manager Major Projects | Manager | Operations | |
|
|
|
Project Implementation Coordinator | Manager | Operations | |
|
|
|
PMO Project Lead | Manager | Operations | |
|
|
|
Senior Project Manager / Technical Delivery Manager | Manager | Operations | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Head of Finance | Director | Finance | |
|
|
|
GM Finance | Director | Finance | |
|
|
|
Head of Finance | Director | Finance | |
|
|
|
Chief Digital & Technology Officer | CXO | IT | |
|
|
|
Chief People Officer | CXO | HR | |
|
|
|
Chief Operating Officer | CXO | Operations | |
|
Apps Being Evaluated by J Blackwood Son Pty Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from J Blackwood Son Pty Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the J Blackwood Son Pty Ltd digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD J Blackwood Son Pty Ltd Technographics
J Blackwood Son Pty Ltd is a Retail organization based in Australia,
with around 1200 employees and annual revenues of $536.0 million.
J Blackwood Son Pty Ltd operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations - AP Automation, Ascender Preceda and ServiceNow Asset Management,
covering areas like AP Automation, Core HR and Enterprise Asset Management.
J Blackwood Son Pty Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Ascender and ServiceNow.
J Blackwood Son Pty Ltd recently adopted applications including
SmartSheet in 2022, SAP WalkMe in 2021 and Reward Gateway Employee Reward and Recognition in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of J Blackwood Son Pty Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates J Blackwood Son Pty Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete J Blackwood Son Pty Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.