List of Microsoft Dynamics 365 for Finance and Operations - AP Automation Customers
Microsoft
One Microsoft Way,
Redmond, WA, 98052-6399,
United States
Redmond, WA, 98052-6399,
United States
1 425-882-8080
Professional Services
228000
$331.8B
Since 2010, our global team of researchers has been studying Microsoft Dynamics 365 for Finance and Operations - AP Automation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Microsoft Dynamics 365 for Finance and Operations - AP Automation for AP Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Microsoft Dynamics 365 for Finance and Operations - AP Automation for AP Automation include: Blackwoods, a Australia based Retail organisation with 5000 employees and revenues of $1.77 billion, Australian Pacific Airports (Melbourne Airport), a Australia based Transportation organisation with 405 employees and revenues of $800.0 million, SkyCity Entertainment Group, a New Zealand based Leisure and Hospitality organisation with 4500 employees and revenues of $522.0 million, Two Degrees Mobile, a New Zealand based Retail organisation with 1200 employees and revenues of $280.0 million, Cacique Foods, a United States based Manufacturing organisation with 358 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Microsoft Dynamics 365 for Finance and Operations - AP Automation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Australian Pacific Airports (Melbourne Airport) | Transportation | 405 | $800M | Australia | Microsoft | Microsoft Dynamics 365 for Finance and Operations - AP Automation | AP Automation | 2020 | n/a |
In 2020, Australian Pacific Airports (Melbourne Airport) implemented Microsoft Dynamics 365 for Finance and Operations - AP Automation. The deployment emphasized AP Automation within the broader Finance suite and was led operationally by the Financial Reporting and Systems Manager to align invoice processing, approvals and statutory reporting requirements with system controls.
The implementation included configuration and processing work across core financial modules, explicitly AR, AP, GL, Fixed Asset and Banking, with the AP Automation component configured to support automated invoice intake, matched processing and payment run orchestration consistent with accounts payable workflows. The team built a new suite of system driven financial reports and dashboards, and integrated reporting design to satisfy statutory reporting, budget planning and cost allocation needs, with Microsoft Dynamics 365 for Finance and Operations - AP Automation as the transactional engine.
Operational coverage extended to Group Finance, Business Units and Executive reporting consumers, with management of the IFRS statutory reporting system and governance of finance data including chart of accounts maintenance, data backup and archival according to business rules. System support and interfaces were governed across all financial applications and interfaces, and operational readiness included end user support and training, performance tuning, monitoring and testing.
Project governance activities led by the Financial Reporting and Systems Manager included review and redesign of finance operating policies to ensure controls were reflected in system design, documenting system operating manuals and work instructions, maintaining a risks issues and actions register and governing finance system changes and updates. The implementation plan also included prototyping and development of financial system enhancements, and explicit focus on ensuring system controls and workflows addressed internal audit findings and operational risk.
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Blackwoods | Retail | 5000 | $1.8B | Australia | Microsoft | Microsoft Dynamics 365 for Finance and Operations - AP Automation | AP Automation | 2017 | DXC Technology |
In 2017 J Blackwood Son Pty Ltd implemented Microsoft Dynamics 365 for Finance and Operations - AP Automation to centralize accounts payable processing and introduce automated invoice handling across its finance organization. The deployment targeted AP Automation as the core category for invoice capture, validation, and supplier payment orchestration within the company in Australia.
The Microsoft Dynamics 365 for Finance and Operations - AP Automation implementation combined standard AP modules with invoice capture and exception workflows, configuring automated three way matching, approval routing, and electronic payment posting. Invoice OCR and data extraction were integrated with ABBYY to accelerate capture and reduce manual keying, while FOCUS was used to support document handling and case resolution inside the AP workflow.
Implementation involvement included DXC Technology Insurance as the systems integrator to operationalize configuration, testing, and handover, with rollout governance centered on centralized AP processing and reconciliations. Operational coverage spanned accounts payable, procurement touchpoints, and core finance teams, with process controls implemented for invoice reconciliation, exception handling, vendor payment cadence, and cross department dispute resolution.
Explicit outcomes documented from post go live operations include ensured 100 percent invoice accuracy and compliance through reconciliations performed in Microsoft Dynamics and ABBYY, strengthened vendor relationships via consistent and timely supplier payments, improved financial oversight by analysing large Excel datasets to identify overdue accounts and outstanding balances, and reduced overdue backlogs by resolving recurring invoice discrepancies to prevent project delays.
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Cacique Foods | Manufacturing | 358 | $100M | United States | Microsoft | Microsoft Dynamics 365 for Finance and Operations - AP Automation | AP Automation | 2021 | n/a |
In 2021, Cacique Foods implemented Microsoft Dynamics 365 for Finance and Operations - AP Automation to centralize Accounts Payable workflows and strengthen Finance operational controls. The initiative situates the Business Analyst as the primary subject matter expert for D365 FO finance modules, responsible for daily operations, system enhancements, and enterprise wide process optimization across Finance, Supply Chain, and Manufacturing functions.
The deployment focuses on core Finance modules such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Cost Accounting, with AP Automation capabilities configured to support invoice capture, approval workflows, vendor management, and automated invoice posting within D365 FO. Microsoft Dynamics 365 for Finance and Operations - AP Automation is configured and customized to align with finance best practices, with the Business Analyst translating complex financial and operational requirements into functional specifications for system configuration and development.
Operational coverage includes cross functional support for Finance, Supply Chain, and Manufacturing, and the Business Analyst works closely with IT and external partners to manage system integrations and implement new functionality. The role also drives data analysis and report generation from D365 FO to support decision making and identify areas for process improvement without specifying target systems or named integration endpoints.
Governance responsibilities include developing and maintaining detailed documentation of business processes and system configurations, managing and prioritizing support tickets, and delivering end user training and ongoing support to ensure effective utilization of AP Automation. The program emphasizes formalized process documentation, configuration governance, and a single point of functional accountability in D365 FO Finance to sustain operational continuity and change management.
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Children’s Cancer Institute | Non Profit | 450 | $58M | Australia | Microsoft | Microsoft Dynamics 365 for Finance and Operations - AP Automation | AP Automation | 2022 | n/a |
In 2022, Children’s Cancer Institute implemented Microsoft Dynamics 365 for Finance and Operations - AP Automation, replacing Blackbaud Financial Edge NXT to centralize and automate accounts payable processing. The deployment targeted the institute’s finance function, with explicit scope covering accounts payable, general ledger interfacing, reporting, and audit workflows as part of a broader finance systems consolidation effort.
Microsoft Dynamics 365 for Finance and Operations - AP Automation was configured to deliver core AP Automation capabilities, including invoice capture and OCR ingestion, automated approval routing, three way matching and PO integration where applicable, vendor master consolidation, and payment scheduling. Configuration emphasized controls and compliance consistent with the finance leadership mandate to strengthen financial controls, and the implementation aligned AP workflows with month end close and audit cycles.
The solution was integrated into the institute’s finance stack, linking AP transactions to the general ledger and to existing accounts receivable and payroll processes to preserve unified financial reporting and balance sheet reconciliation. Operational coverage centered on the finance and accounting teams, with company wide training and adoption driven by senior finance leadership who led rollout activities and end user enablement to ensure consistent use across departments.
Governance and process changes were instituted alongside the technical rollout, with training programs, approval matrix updates, and revised invoice exceptions handling to support auditability and control. The rollout narrative includes explicit leadership in implementation and company wide training that drove adoption and operational efficiency as reported by the institute’s finance organization.
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SkyCity Entertainment Group | Leisure and Hospitality | 4500 | $522M | New Zealand | Microsoft | Microsoft Dynamics 365 for Finance and Operations - AP Automation | AP Automation | 2017 | n/a |
In 2017, SkyCity Entertainment Group implemented Microsoft Dynamics 365 for Finance and Operations - AP Automation to introduce automated accounts payable workflows across its finance function. The project included a migration from PeopleSoft to Microsoft Dynamics 365 and focused on AP Automation capabilities to support both operational and capex supplier payments at SkyCity Adelaide and within group financial operations.
Configuration centered on accounts payable modules, including electronic invoice capture and routing, automated approval workflows, invoice matching and validation, supplier master management, and scheduled payment processing within the Dynamics 365 AP ledger. The Microsoft Dynamics 365 for Finance and Operations - AP Automation instance was configured to align AP transaction flows with management accounting controls and cashflow oversight used by the Financial Controller and the Accounts Payable Department.
The implementation was integrated into the Finance and Operations core ledger and management accounting processes in Microsoft Dynamics 365, providing a single source for AP transactions and supporting statutory reporting requirements handled by the finance team. Operational coverage explicitly encompassed the SkyCity Adelaide site, the management accounting team, and the Accounts Payable Department, including continuity of supplier payments during the COVID shutdowns and the $330m expansion building phase.
Governance changes were led by the Financial Controller, who managed process redesign, AP team alignment and rollout activities, and reinforced payment controls and approval workflows. The AP Automation deployment supported compliance and control processes used for statutory returns and ensured suppliers, both operational and capital, were paid on time during periods of severe operational disruption.
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Retail | 1200 | $280M | New Zealand | Microsoft | Microsoft Dynamics 365 for Finance and Operations - AP Automation | AP Automation | 2020 | n/a |
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Buyer Intent: Companies Evaluating Microsoft Dynamics 365 for Finance and Operations - AP Automation
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FAQ - APPS RUN THE WORLD Microsoft Dynamics 365 for Finance and Operations - AP Automation Coverage
Microsoft Dynamics 365 for Finance and Operations - AP Automation is a AP Automation solution from Microsoft.
Companies worldwide use Microsoft Dynamics 365 for Finance and Operations - AP Automation, from small firms to large enterprises across 21+ industries.
Organizations such as Blackwoods, Australian Pacific Airports (Melbourne Airport), SkyCity Entertainment Group, Two Degrees Mobile and Cacique Foods are recorded users of
Microsoft Dynamics 365 for Finance and Operations - AP Automation for AP Automation.
Companies using Microsoft Dynamics 365 for Finance and Operations - AP Automation are most concentrated in Retail, Transportation and Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Microsoft Dynamics 365 for Finance and Operations - AP Automation are most concentrated in Australia, New Zealand and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Microsoft Dynamics 365 for Finance and Operations - AP Automation across Americas, EMEA, and APAC.
Companies using Microsoft Dynamics 365 for Finance and Operations - AP Automation range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.
Customers of Microsoft Dynamics 365 for Finance and Operations - AP Automation include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Microsoft Dynamics 365 for Finance and Operations - AP Automation customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of AP Automation.