Jabil
10800 Roosevelt Boulevard North, St.,
Saint Petersburg, 33716, FL,
United States
Saint Petersburg, 33716, FL,
United States
1 727-577-9749
Manufacturing
Jabil Technographics
Jabil Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jabil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250000 Jabil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jabil has purchased the following applications: Serrala FinanceSuite Accounts Payable for AP Automation in 2020, Workday Absence Management for Absence and Leave Management in 2020, IBM Maximo for Enterprise Asset Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jabil is running and its propensity to invest more and deepen its relationship with Serrala , SAP , Coupa Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jabil revenues, which have grown to $33.48 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jabil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jabil Tech Stack and Enterprise Applications
Jabil ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite Accounts Payable | AP Automation | ERP | n/a | 2020 | 2020 |
In 2020, Jabil implemented Serrala FinanceSuite Accounts Payable as an AP Automation deployment to standardize accounts payable processing across its finance organization. Serrala FinanceSuite Accounts Payable was used to centralize invoice intake, manage exceptions, and support supplier communication within Jabil accounts payable operations.
The implementation leveraged Serrala AP assistant capabilities to support invoice triage and exception workflows, and included a report on shelf items with holds to surface invoices blocked for review. Processing workflows were configured to handle invoices across both Serrala and SAP, enabling validation and invoice processing in the Serrala platform alongside SAP posting routines.
Integrations included SAP for invoice posting and ledger validation, and the deployment used Serrala Direct contact processes to route verification requests to buyers for purchase order confirmation. Operational coverage focused on accounts payable and procure to pay interactions, linking AP workflows with buyer verification and procurement touch points.
Governance centered on hold reporting and buyer verification workflows, with operational ownership assigned to accounts payable and procurement functions to manage invoice holds and PO validation. Configuration emphasis was on AP assistant workflow orchestration, hold reporting, and reconciliation procedures between Serrala FinanceSuite Accounts Payable and SAP.
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AP Automation | ERP |
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2020 | 2020 |
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ERP Financial | ERP |
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2018 | 2018 |
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ERP Financial | ERP |
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2019 | 2019 |
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Expense Management | ERP |
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2005 | 2005 |
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Expense Management | ERP |
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2019 | 2019 |
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Jabil HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2020 | 2020 |
In 2020, Jabil deployed Workday Absence Management as part of a broader Absence and Leave Management initiative, extending its global Workday HCM estate to standardize time off and absence processes. This implementation followed Jabil’s December 2018 global Workday HCM go live with Deloitte and aligned absence capabilities with existing Core HR, Compensation, Recruiting, Learning, and Performance modules in the same tenant.
Workday Absence Management was configured to deliver employee and manager selfservice for vacation requests and time sheet transactions, centralized absence plan definitions, eligibility rules and accrual calculations, and automated approval workflows. The deployment included absence reporting and analytics capabilities designed to surface trends at site and country levels, and the Workday Absence Management configuration leveraged the platform’s global security and business process framework to enforce local policy variations.
Operational coverage for the solution encompassed Jabil’s global workforce of over 200,000 employees and contingent workers across more than 100 sites and 30 countries, including deeper local validation work in China, Mexico, Austria, and Italy. Absence data was unified with in‑tenant payroll, recruiting and compensation datasets within Workday HCM to enable cross-functional reporting, and Jabil identified integration of human capital data into other company systems for future predictive analytics and modeling as the next step.
Governance and process changes emphasized centralized visibility, standardized data collection, and annual compensation governance to improve forecasting of bonuses and salary increases. The centralized absence capability supported compliance with varied local reporting requirements, provided enhanced turnover analytics for HR and managers, and contributed to reduced transactional HR workload so HR professionals could focus on higher value activities, while improving productivity and lowering operational cost pressures.
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Benefits Administration | HCM |
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2019 | 2019 |
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Compensation Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2023 | 2023 |
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Employee Experience | HCM |
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2019 | 2019 |
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Employee Self Service | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2023 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2015 | 2015 |
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Jabil ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Jabil deployed IBM Maximo as its Enterprise Asset Management platform and exposed a web-accessible instance via the corporate site. The visible login flow indicates SAML single sign-on for authentication, confirming an enterprise SAML integration to govern user access to IBM Maximo.
The IBM Maximo implementation centers on core Enterprise Asset Management capabilities, including an enterprise asset register, work order management, preventive maintenance scheduling, inspections, and spare parts inventory controls. The deployment supports manufacturing operations, maintenance, and facilities business functions with standardized work order workflows and asset lifecycle governance to coordinate maintenance planning and operational readiness.
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Jabil AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2017 | 2018 |
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Jabil Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Jabil Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2023 | 2023 |
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Jabil Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Jabil eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Jabil SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2004 | 2004 |
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Global Trade Management | SCM |
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2015 | 2016 |
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Supply Chain Management | SCM |
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2016 | 2016 |
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Jabil CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Jabil EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2018 | 2018 |
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Jabil ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2024 | 2024 |
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Jabil PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Design to Cost | PLM and Engineering |
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2018 | 2018 |
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Jabil PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Jabil Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2019 | 2019 |
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Procurement | Procurement |
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2015 | 2015 |
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Procurement | Procurement |
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2021 | 2021 |
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Sourcing | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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Jabil TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2015 | 2015 |
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Jabil PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2017 | 2017 |
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Robotic Process Automation | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Jabil IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Database Management | IaaS |
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2018 | 2018 |
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Servers, Storage and Networking | IaaS |
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2023 | 2023 |
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Jabil CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Jabil Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IoT Platform | Internet of Things |
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2016 | 2017 |
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IT Decision Makers and Key Stakeholders at Jabil
| First Name | Last Name | Title | Function | Department | Phone | |
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IT Director Big Data and Analytics | Director | IT | |
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Director of IT Enterprise Business Intelligence and Integration Group | Director | IT | |
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CIO & SVP Information Technology | VP | IT | |
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Chief Technology Officer | CXO | IT | |
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Chief Financial Officer | CXO | Finance | |
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CFO | CXO | Finance | |
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Director Finance | Director | Finance | |
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Senior Director IT | Director | IT | |
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Global Travel Director | Director | Finance | |
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VP Finance, Divisional CFO | VP | Finance | |
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Global - Strategic Sourcing & Procurement | CXO | Procurement | |
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SVP,Chief Supply Chain & Procurement Officer | CXO | Supply Chain | |
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Vice President, Procurement & Purchasing Services | VP | Procurement | |
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Senior Director, Digital Workplace | Director | IT | |
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Director, Global HRIS | Director | HR | |
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CHRO | CXO | HR | |
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VP of Operations | VP | Operations | |
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Global Director, Enterprise Talent Management & Special Projects | Director | HR | |
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Controller | Director | Finance | |
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ERP Subject Matter Expert, SR. | CXO | IT | |
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Senior Vice President, Corporate Finance | VP | Finance | |
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Tax Director | Director | Finance | |
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Senior Director Tax | Director | Finance | |
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Tax Manager | Manager | Finance | |
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Director Talent Acquisition | Director | HR | |
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Senior Manager, Talent Acquisition | Manager | HR | |
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Vice President, Talent | VP | HR | |
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Vice President, Human Resources - Global Business Units, Enterprise Functions, & Asia Operations | VP | HR | |
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Senior Global Compliance Manager | Manager | Legal | |
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Vice President Human Resources | VP | HR | |
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Director of Risk Management and Insurance | Director | Risk | |
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Senior Vice President, General Counsel | VP | Legal | |
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VP, Talent and Inclusion | VP | HR | |
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Senior Director, Human Resources, Electronic Manufacturing Services & Global HR | Director | HR | |
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VP of Human Resources | VP | HR | |
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Director of Global Payroll | Director | HR | |
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Senior Director HR Operations & Technology | Director | HR | |
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Apps Being Evaluated by Jabil Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jabil IT executives and key decision makers. This section highlights Jabil's latest recorded technology evaluations, including Origami Risk Claims Administration for Insurance Claims Management on 2026-02-17, Rackspace Cloud for Application Hosting and Computing Services on 2025-09-24, and Okta Identity Cloud for Identity and Access Management (IAM) on 2025-06-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jabil digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-02-17 | Jabil | Evaluated | Origami Risk | Origami Risk Claims Administration | Insurance Claims Management | ERP Services and Operations |
| 2025-09-24 | Jabil | Evaluated | Rackspace Technology | Rackspace Cloud | Application Hosting and Computing Services | IaaS |
| 2025-06-23 | Jabil | Evaluated | Legacy Vendor | Legacy | Legacy System | Legacy |
| 2025-06-23 | Jabil | Evaluated |
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Identity and Access Management (IAM) | CyberSecurity |
| 2025-06-04 | Jabil | Evaluated |
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AP Automation | ERP |
| 2025-04-03 | Jabil | Evaluated |
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Supply Chain Management | SCM |
| 2025-02-06 | Jabil | Evaluated |
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Core HR | HCM |
| 2025-01-13 | Jabil | Evaluated |
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Benefits Administration | HCM |
| 2024-08-14 | Jabil | Evaluated |
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Application, Web and Enterprise Search | Content Management |
FAQ - APPS RUN THE WORLD Jabil Technographics
Jabil is a Manufacturing organization based in United States,
with around 250000 employees and annual revenues of $33.48 billion.
Jabil operates a diverse technology stack with applications such as
Serrala FinanceSuite Accounts Payable, Workday Absence Management and IBM Maximo,
covering areas like AP Automation, Absence and Leave Management and Enterprise Asset Management.
Jabil has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, Workday and IBM.
Jabil recently adopted applications including
ServiceNow ITSM in 2024, Workday HCM in 2023 and Workday Recruiting in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jabil’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jabil’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jabil technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.