Jackprint Technographics
Jackprint Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jackprint and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Jackprint employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jackprint has purchased the following applications: Exact Online for ERP Financial in 2020, Zendesk Chat for Chatbots and Conversational AI in 2020, WooCommerce for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jackprint is running and its propensity to invest more and deepen its relationship with Exact Software , Zendesk , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jackprint revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jackprint intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jackprint Tech Stack and Enterprise Applications
Jackprint ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Jackprint implemented Exact Online as its ERP Financial platform. The Belgian manufacturing company with 10 employees uses Exact Online on their website to centralize core financial operations and provide web-based access for its small finance team. Exact Online is implemented to handle bookkeeping, invoicing, accounts receivable and payable, bank reconciliation and statutory VAT reporting, reflecting standard ERP Financial capabilities. The deployment follows a cloud SaaS model inherent to Exact Online, with configuration exposed through the company website for day-to-day financial workflows.
Configuration work focused on standard financial modules including general ledger setup, invoice template configuration, bank feed reconciliation and Belgian VAT settings. Operational scope covered finance and administrative business functions within Jackprint, with internal staff administering user accounts and financial workflows. Governance centered on centralized accounting controls and document retention policies appropriate for a 10-person manufacturer, and the rollout emphasized rapid adoption and web-accessible administration through Exact Online.
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Jackprint AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Jackprint deployed Zendesk Chat. Jackprint uses Zendesk Chat on its public website to provide Chatbots and Conversational AI customer engagement and support for its Belgium-based manufacturing operations, reflecting a small team deployment consistent with the company’s 10-employee structure. The implementation surfaces a website-embedded chat widget to capture inbound customer inquiries and route initial conversational flows to support staff.
Architecturally the deployment is a cloud-hosted Zendesk Chat instance embedded via a web widget, providing real-time messaging, automated response templates, and escalation paths to human agents through an agent console, capabilities typical of Chatbots and Conversational AI. Operational ownership is oriented to customer service and operations staff, with configuration focused on widget behavior, business hours routing, and canned responses that fit a small business support footprint. The relationship is Jackprint Zendesk Chat Chatbots and Conversational AI for website customer engagement.
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Jackprint eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020 Jackprint implemented WooCommerce on its website to provide a direct online sales channel. The WooCommerce deployment supplies core eCommerce capabilities including product catalog presentation, shopping cart and checkout, order capture, and administrative product management tied to the company website.
Built as the WooCommerce plugin within the site’s WordPress environment, the implementation follows a plugin-based architecture that supports extensible payment processing, shipping configuration, tax rules, and inventory controls through standard extensions and APIs. Operational scope is focused on online sales and order management functions, with site administration and order fulfillment processes centralized within the small Jackprint team, and governance centered on web content and commerce configuration workflows rather than cross-enterprise ERP integrations.
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Jackprint CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Jackprint IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Jackprint CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Jackprint
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Jackprint Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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