Jamcracker
4677 Old Ironsides Drive,
Santa Clara, 95054, CA,
United States
Santa Clara, 95054, CA,
United States
1 408-496-5500
Professional Services
Jamcracker Technographics
Jamcracker Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jamcracker and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 260 Jamcracker employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jamcracker has purchased the following applications: Oracle Netsuite OpenAir for Professional Services Automation in 2001, Quriobot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jamcracker is running and its propensity to invest more and deepen its relationship with Oracle , Quriobot , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jamcracker revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jamcracker intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jamcracker Tech Stack and Enterprise Applications
Jamcracker ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2001 | 2001 |
In 2001, Jamcracker implemented Oracle Netsuite OpenAir. The deployment used the Professional Services Automation application to centralize project delivery and professional services operations across the company.
The Oracle Netsuite OpenAir implementation focused on core Professional Services Automation capabilities including project management, time and expense capture, resource scheduling, billing and project accounting, and utilization tracking, configured to support Jamcracker's professional services and finance teams. Workflows were configured for timesheet submission, approval routing, and invoice preparation to align delivery cadence with billing cycles.
Operational coverage included Jamcracker's professional services delivery and finance functions in the United States, with role-based permissions for delivery managers, consultants, and finance stakeholders. Governance emphasized standardized timesheet and project financial controls, and the implementation aligned project workflows with established invoicing and revenue recognition processes.
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Jamcracker AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quriobot | Legacy | Quriobot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Jamcracker implemented Quriobot on their website as a customer facing conversational layer. The Quriobot application is embedded as a web widget to capture visitor inquiries and to guide site users through scripted and branching conversation flows. This implementation places Quriobot within the Chatbots and Conversational AI category and ties the application to Jamcracker customer engagement on the public site.
Functional capabilities deployed include configurable conversation flows, FAQ automation, form based lead capture, session state handling, and basic conversational analytics consistent with Chatbots and Conversational AI. Operational ownership is concentrated in customer experience, marketing, and support functions, where the bot is used to qualify leads and surface support requests for human follow up. Governance focus centers on conversation script management and content updates rather than underlying infrastructure, reflecting a SaaS delivered web widget implementation of Quriobot.
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Jamcracker Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Jamcracker implemented Microsoft 365 to provide Collaboration capabilities for corporate productivity and communications across its professional services organization. The Microsoft 365 deployment is referenced on Jamcracker's public website and is positioned to support unified email, document management, real-time collaboration and Office productivity workflows. This Jamcracker Microsoft 365 Collaboration implementation aligns the application with business functions including internal communications, knowledge management and client-facing document collaboration.
Deployment characteristics are consistent with a cloud-hosted Microsoft 365 architecture, combining Exchange Online, SharePoint Online, OneDrive and Microsoft Teams as standard Collaboration components while retaining Office desktop applications for productivity. Operational governance emphasizes identity and access control, mailbox and document lifecycle policies, and centralized collaboration policy enforcement to manage information sharing across teams. Integration with the public website is noted, indicating a surface-level linkage between Jamcracker web assets and Microsoft 365 services for content delivery or authentication flows.
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Collaboration | Collaboration |
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2017 | 2017 |
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Jamcracker CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Jamcracker PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Jamcracker IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Jamcracker
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO and Chairman | CXO | Finance | |
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Vice President, Finance and Administration | VP | Finance | |
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Vice President, Marketing and Business Development | VP | Marketing | |
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Apps Being Evaluated by Jamcracker Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jamcracker IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jamcracker digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Jamcracker Technographics
Jamcracker is a Professional Services organization based in United States,
with around 260 employees and annual revenues of $30.0 million.
Jamcracker operates a diverse technology stack with applications such as
Oracle Netsuite OpenAir, Quriobot and Microsoft 365,
covering areas like Professional Services Automation, Chatbots and Conversational AI and Collaboration.
Jamcracker has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Quriobot and Microsoft.
Jamcracker recently adopted applications including
Hubspot CRM in 2021, Hubspot Marketing Automation in 2021 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jamcracker’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jamcracker’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jamcracker technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.