James Cook University Technographics
James Cook University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by James Cook University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2458 James Cook University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that James Cook University has purchased the following applications: TechnologyOne Ci Anywhere for ERP Financial in 2019, PageUp ATS for Applicant Tracking System in 2018, SAP Concur Travel for Travel Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems James Cook University is running and its propensity to invest more and deepen its relationship with TechnologyOne , SAP , PageUp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing James Cook University revenues, which have grown to $382.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for James Cook University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
James Cook University Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne Ci Anywhere | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
In 2019 James Cook University implemented TechnologyOne Ci Anywhere as its primary ERP Financial solution to consolidate finance, procurement, and student administration workloads across the institution. James Cook University has worked with TechOne since 1993, and the 2019 adoption leveraged a sector preconfigured enterprise solution that other Australian universities cited during the partnership discussions.
TechnologyOne Ci Anywhere was configured to run Financials, Business Intelligence, Supply Chain, and Student Management modules, aligning core accounting, reporting, procurement, and student lifecycle workflows. Procurement workflows were restructured so the procurement team could adopt a more strategic focus for staff and students, and the solution was described by university administrators as user friendly and intuitive, reducing training requirements for administrative and academic staff.
The deployment moved core ERP Financial functions into TechnologyOne Ci Anywhere in the cloud, providing device agnostic access that allowed students and staff to access information on any device anywhere and anytime. The cloud-hosted application unified financial, procurement, and student records to support day to day interface with students and routine financial operations.
Operational coverage included finance, procurement, student services, and academic administration, with governance framed around centralized ERP stewardship and process improvement in financial systems and procurement. Senior leaders and chief financial officers across participating universities characterized the TechnologyOne solution as foundational to their ERP environment and highlighted its role in supporting distributed and international operations.
Reported outcomes included a richer student experience via anytime access, simplified financial management for senior finance officers, and positioning the university to be more mobile and distributed. No quantitative cost or performance metrics were provided in the source notes.
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Expense Management | ERP Financial Management |
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2017 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2018 | 2019 |
In 2018, James Cook University implemented PageUp ATS as its Applicant Tracking System. James Cook University is an Australian higher education institution with approximately 2458 employees and the PageUp ATS instance is surfaced on the university careers site, hosting online application forms at https://secure.dc2.pageuppeople.com/apply/1153/aw/applicationForm/default.asp. The deployment establishes PageUp ATS as the front-end recruitment platform for the university website and candidate intake.
PageUp ATS is configured to support standard applicant tracking workflows including vacancy posting to the careers site, online application form capture, candidate tracking through screening stages, interview scheduling, and offer management, aligning the application with HR and recruitment business functions. The implementation emphasizes careers site integration, role-based access for hiring managers and HR administrators, and configurable approval routing and workflow automation consistent with Applicant Tracking System capabilities. James Cook University PageUp ATS Applicant Tracking System serves as the primary recruitment system of record for university hiring processes and campus recruitment activity.
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Core HR | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2017 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2017 | 2018 |
In 2017, James Cook University implemented SAP Concur Travel as part of a consolidated travel and expense program. The university replaced two standalone tools, the Fraedom online expense tool and the Lightning travel tool, with the SAP Concur Travel and Expense Management system, establishing a single Travel Management platform for staff, students and guests.
The deployment unified booking, expense capture, corporate credit card reconciliation and approval workflows within SAP Concur Travel, standardizing policy enforcement and expense compliance across user types. Configuration emphasis included simplification of travel and corporate credit card procedures, and the consolidated approval workflows reduced manual handoffs and administrative touchpoints for travellers, approvers and support staff.
Operational coverage ran across university departments and user groups, enabling consistent processes for staff, students and guests and centralizing travel administration in one Travel Management system. Governance and process changes accompanied the rollout, focusing on simplified procedures, centralized policy controls and institutional support for configuration, user onboarding and permissions management.
By consolidating Fraedom and Lightning into SAP Concur Travel, the university removed tool fragmentation and achieved a single-system approach to travel and expense processing, delivering consistent workflows and reduced administration effort for travellers, approvers and support staff.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2011 | 2011 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at James Cook University
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by James Cook University Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||