Jamestown Distributors
17 Peckham Drive,
Bristol, 2809, RI,
United States
Bristol, 2809, RI,
United States
1 401-253-3840
Distribution
Jamestown Distributors Technographics
Jamestown Distributors Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jamestown Distributors and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Jamestown Distributors employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jamestown Distributors has purchased the following applications: Epicor Eclipse for Distribution ERP in 2016, LogMeIn BoldChat for Chatbots and Conversational AI in 2011, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jamestown Distributors is running and its propensity to invest more and deepen its relationship with Epicor , GoTo (formerly LogMeIn) , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jamestown Distributors revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jamestown Distributors intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jamestown Distributors Tech Stack and Enterprise Applications
Jamestown Distributors ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eclipse | Distribution ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Jamestown Distributors implemented Epicor Eclipse. Jamestown Distributors deployed Epicor Eclipse Distribution ERP to support core order-to-cash and warehouse operations for a mid-market distribution business with approximately 100 employees, covering order fulfillment, inventory control, shipping, and invoicing.
The implementation focused on warehouse and shipping workflows, using Epicor Eclipse for order management and warehouse management capabilities to pack orders according to customer specifications and invoice details, and to palletize common carrier shipments as well as UPS and FedEx packages. The environment includes hardware and scanning workflows, operators using a pilot gun to verify inventory during pick and pack, and procedural controls for properly packaging and labeling hazmat shipments to meet hazmat guidelines. Epicor Eclipse was used in conjunction with StarShip computer software for shipping execution and carrier label printing, creating a practical integration between the Distribution ERP and carrier processing at the shipping dock.
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Jamestown Distributors AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011 Jamestown Distributors implemented LogMeIn BoldChat on its public website. Jamestown Distributors uses LogMeIn BoldChat as a Chatbots and Conversational AI solution to manage web-based customer engagement and support.
The implementation centers on live chat functionality and is configured to capture visitor sessions, present canned responses, and route active chats to internal agents. LogMeIn BoldChat is employed to provide an agent console, maintain chat transcripts, and enable proactive messaging consistent with Chatbots and Conversational AI workflows for a midmarket distribution firm.
Operational scope is limited to the company website and directly impacts sales and customer service workflows by centralizing real-time web interactions. Governance is executed by internal staff who maintain response templates, routing rules, and agent coverage for the BoldChat console.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Jamestown Distributors Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Jamestown Distributors implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment provides enterprise email, calendaring and core productivity services for approximately 100 employees across the companys United States distribution and corporate operations.
Google Workspace is configured to deliver Gmail, Google Calendar, Google Drive and collaborative editors such as Google Docs, Sheets and Slides, with management performed via the Google Workspace Admin console for domain administration and user provisioning. Configuration commonly aligns with group based access controls, shared drives for inventory and order documentation, and mobile access for field staff, reflecting Collaboration category workflows for communications and document collaboration.
The company website source references Google Workspace assets, indicating organizational use for email and collaboration flows tied to public contact and support channels. Governance is handled through centralized account lifecycle controls and security settings in the Admin console, supporting communications, sales and operations teams with standardized account provisioning and policy enforcement.
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Jamestown Distributors eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2014 | 2014 |
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Jamestown Distributors CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Jamestown Distributors IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Jamestown Distributors
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Jamestown Distributors Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jamestown Distributors IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jamestown Distributors digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Jamestown Distributors Technographics
Jamestown Distributors is a Distribution organization based in United States,
with around 100 employees and annual revenues of $13.0 million.
Jamestown Distributors operates a diverse technology stack with applications such as
Epicor Eclipse, LogMeIn BoldChat and Google Workspace (Formerly Google G-Suite),
covering areas like Distribution ERP, Chatbots and Conversational AI and Collaboration.
Jamestown Distributors has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, GoTo (formerly LogMeIn) and Google.
Jamestown Distributors recently adopted applications including
Microsoft Azure Cloud Services in 2021, Zendesk Chat in 2020 and Searchspring Product Recommendations in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jamestown Distributors’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jamestown Distributors’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jamestown Distributors technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.