Singapore, 159930,
Singapore
Jardine Cycle & Carriage Technographics
Jardine Cycle & Carriage Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jardine Cycle & Carriage and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 240000 Jardine Cycle & Carriage employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jardine Cycle & Carriage has purchased the following applications: Microsoft 365 for Collaboration in 2022, Hotjar for Customer Experience in 2022, New Relic APM for Application Performance Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jardine Cycle & Carriage is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jardine Cycle & Carriage revenues, which have grown to $18.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jardine Cycle & Carriage intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jardine Cycle & Carriage Tech Stack and Enterprise Applications
Jardine Cycle & Carriage Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Jardine Cycle & Carriage implemented Microsoft 365 as its enterprise Collaboration platform. The corporate website explicitly references Microsoft 365, indicating the Microsoft 365 deployment is part of the companys public and internal digital workplace footprint and supports collaboration across its 240,000 employees.
Microsoft 365 provides cloud email, team collaboration hubs, document management and intranet capabilities consistent with Collaboration category functionality, including Exchange Online, SharePoint Online, Microsoft Teams and OneDrive alongside tenant identity and access control services. Architecturally this points to a cloud-first Microsoft 365 tenant that is surfaced on the corporate website for content and employee access workflows, with expected governance practices such as tenant-level administration, information architecture, role-based access controls and content publishing workflows to manage enterprise collaboration and compliance.
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Jardine Cycle & Carriage CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Jardine Cycle & Carriage implemented Hotjar to instrument user behavior on its jcclgroup.com website. The deployment is positioned within the Customer Experience category and focuses on capturing web session behavior to support digital experience monitoring for corporate web channels.
Hotjar was configured to enable core Customer Experience capabilities including heatmaps, session recordings, conversion funnel analysis, on page surveys, and feedback widgets. The configuration emphasizes behavioral analytics workflows such as session replay, click and scroll mapping, and targeted feedback collection to inform UX and content decisions.
Operational ownership for Hotjar is aligned to digital analytics, UX, marketing, and product teams, with data collection scoped to the public website. Implementation details indicate use of event tagging, sampling controls, and consent aware instrumentation to integrate Hotjar outputs into existing analytics and optimization workflows without naming downstream vendors.
Governance and rollout practices emphasize consent management, role based access to recordings and reports, and tagging standards to ensure consistent data capture for conversion analysis and experience improvement. The implementation narrative centers on Hotjar as a Customer Experience instrumentation layer for web behavioral insights at Jardine Cycle & Carriage.
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Jardine Cycle & Carriage ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2022 | 2022 |
In 2022, Jardine Cycle & Carriage deployed New Relic APM to monitor its corporate website. New Relic APM is used as an Application Performance Management solution to provide end to end visibility across the website application tiers, capturing transaction traces, error analytics, and performance metrics.
Deployment focused on agent based instrumentation within server side application processes and browser level instrumentation for frontend visibility, with dashboards and alerting configured to support web operations. The implementation positioned New Relic APM to serve web operations and engineering teams, aligning monitoring ownership and operational workflows around incident detection and performance troubleshooting.
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Jardine Cycle & Carriage IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Jardine Cycle & Carriage CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Jardine Cycle & Carriage
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Apps Being Evaluated by Jardine Cycle & Carriage Executives
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