Jet.com Technographics
Jet.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jet.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3110 Jet.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jet.com has purchased the following applications: Greenhouse ATS for Applicant Tracking System in 2016, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jet.com is running and its propensity to invest more and deepen its relationship with Greenhouse , Workday , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jet.com revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jet.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jet.com Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Jet.com implemented Greenhouse ATS as its Applicant Tracking System to centralize full life cycle recruiting and requisition management across its HR organization. Greenhouse ATS served as the primary system for maintaining candidate records and coordinating hiring workflows at the site level.
Jet.com used Greenhouse ATS to manage end to end recruiting activities, including candidate tracking, requisition workflows, interview orchestration, and scheduled stakeholder notifications and updates. The Greenhouse ATS implementation was the operational backbone for maintaining ATS records and providing on-schedule updates to hiring stakeholders, supporting a consistent hiring lifecycle and requisition load at management level.
Operational responsibility for Greenhouse ATS rested with a site HR business partner who maintained the system while also managing HR projects and events to increase employee engagement and building rapport across employees to promote a diverse workforce. Governance emphasized site-level administration, regular ATS record maintenance, and cadence-driven communication with hiring managers and HR stakeholders.
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Core HR | HCM |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Jet.com deployed Cisco Webex Meetings on their website. The deployment positions Cisco Webex Meetings as the public-facing conferencing layer for web-based sessions and is categorized under Audio Video and Web Conferencing. Cisco Webex Meetings appears as the embedded or linked meeting client on Jet.com pages, establishing a browser-accessible conferencing surface.
The implementation leverages standard Cisco Webex Meetings capabilities, including real-time audio and video, screen sharing, meeting scheduling, guest join controls, and browser-based join flows, consistent with Audio Video and Web Conferencing functional expectations. Configuration likely emphasizes web embedding and client-side session initiation to minimize additional desktop software requirements. Cisco Webex Meetings is used as the primary application to host synchronous collaboration directly from the website.
Operationally the deployment supports both external-facing sessions for customer or partner interactions and internal collaboration initiated from Jet.com web properties. The architecture centers on embedded browser clients and hosted meeting endpoints to deliver scheduled and ad hoc meeting workflows. Business functions supported by this configuration include customer engagement and corporate collaboration through Cisco Webex Meetings.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Jet.com implemented DocuSign eSignature as a Digital Signing solution embedded directly into its public website to capture legally binding electronic signatures for customer-facing agreements and checkout-related workflows. The deployment of DocuSign eSignature centralized digital signature capture and exposed signing ceremonies within site flows, positioning the application to handle template-driven documents, recipient routing, and signed document audit trails for business functions that require verifiable consent.
The implementation leverages embedded signing patterns and server side envelope orchestration consistent with Digital Signing best practices, using DocuSign eSignature modules such as template management, signing ceremony, and audit logging to maintain compliance metadata and transaction histories. Operational coverage is focused on website-based interactions, and governance centers on envelope lifecycle management and document retention controls to ensure captured signatures are provable and traceable.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Jet.com
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Jet.com Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Jet.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Jet.com digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Jet.com Technographics
Jet.com is a Retail organization based in United States,
with around 3110 employees and annual revenues of $1.10 billion.
Jet.com operates a diverse technology stack with applications such as
Greenhouse ATS, Cisco Webex Meetings and DocuSign eSignature,
covering areas like Applicant Tracking System, Audio Video and Web Conferencing and Digital Signing.
Jet.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Greenhouse, Cisco Systems and DocuSign.
Jet.com recently adopted applications including
DocuSign eSignature in 2021, Salesforce Sales Cloud in 2021 and CloudBees Software Delivery Platform in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Jet.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Jet.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Jet.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.