JetBlue
27-01 Queens Plaza North,
Long Island City, 11101, NY,
United States
Long Island City, 11101, NY,
United States
1 718-286-7900
Transportation
JetBlue Technographics
JetBlue Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JetBlue and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23000 JetBlue employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JetBlue has purchased the following applications: Ravelin Fraud Protection for AML, Fraud and Compliance in 2021, MicroStrategy ONE Analytics for Analytics and BI in 2014, InvoiceWorks for AP Automation in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JetBlue is running and its propensity to invest more and deepen its relationship with Ravelin , MicroStrategy , dbt Labs or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JetBlue revenues, which have grown to $9.28 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JetBlue intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JetBlue Data, Technology Stack, and Enterprise Applications
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ravelin | Legacy | Ravelin Fraud Protection | AML, Fraud and Compliance | TRM | n/a | 2021 | 2021 |
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Whistleblowing Management | TRM |
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2019 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| onPhase | Legacy | InvoiceWorks | AP Automation | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, JetBlue implemented InvoiceWorks from onPhase as an AP Automation solution for its Accounts Payable team in the United States. The deployment targeted automation of invoice processing and the rollout of dynamic discounting at scale, handling approximately 51,000 invoices per month during steady state.
The implementation centered on invoice capture and classification, optical character recognition and automated data extraction, automated validation and exception routing, workflow-based approval orchestration and a dynamic discounting capability to capture early payment savings. Configuration emphasized touchless processing and straight-through processing rules to maximize automation of routine invoice flows and to enable supplier discount pathways.
Operational coverage focused on JetBlue Accounts Payable operations across the United States, with the system processing the full invoice volume reported in the case study and supporting supplier payment interactions tied to dynamic discounting. Functional impact includes accounts payable invoice intake, invoice validation, approval routing and supplier discount capture workflows.
Governance and outcomes were tied to measured automation metrics from the deployment, InvoiceWorks achieved an approximately 89% touchless processing rate and the dynamic discounting program captured $3 million in supplier discounts after deployment. The case study positions InvoiceWorks as the operational platform for AP Automation and supplier discounting within JetBlue's US accounts payable environment.
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AP Automation | ERP Financial Management |
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2023 | 2023 |
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ERP Financial | ERP Financial Management |
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2011 | 2011 |
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ERP Financial | ERP Financial Management |
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2023 | 2024 |
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Expense Management | ERP Financial Management |
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2009 | 2009 |
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Database Performance Monitoring | ITSM |
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2022 | 2022 |
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Incident Management | ITSM |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2016 | 2016 |
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Survey and Questionnaire | Collaboration |
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2016 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Benefits Administration | HCM |
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2010 | 2010 |
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Core HR | HCM |
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2010 | 2010 |
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Employee Experience | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2010 | 2010 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2013 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Succession and Leadership Planning | HCM |
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2018 | 2019 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Workforce Management, Workforce Planning, Workforce Scheduling | HCM |
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2016 | 2017 |
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Workforce Scheduling | HCM |
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2011 | 2011 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Campaign Management | CRM |
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2020 | 2020 |
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Customer Analytics | CRM |
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2024 | 2024 |
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Customer Analytics | CRM |
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2025 | 2025 |
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Social Media Management | CRM |
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2011 | 2011 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2012 | 2012 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Environmental, Social, and Governance (ESG) | EPM |
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2021 | 2021 |
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Environmental, Social, and Governance (ESG) | EPM |
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2021 | 2021 |
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EPM | EPM |
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2014 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Flight Management | ERP Services and Operations |
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2025 | 2025 |
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Flight Management | ERP Services and Operations |
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2020 | 2020 |
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Lease Management | ERP Services and Operations |
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2018 | 2018 |
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Reservation and Booking Management | ERP Services and Operations |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Master Data Management | PaaS |
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2015 | 2015 |
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Operating System (OS) | PaaS |
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2013 | 2013 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Natural Language Processing | AI-Powered Application |
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2008 | 2008 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Surveillance System | Physical Security |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at JetBlue
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by JetBlue Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD JetBlue Technographics
JetBlue is a Transportation organization based in United States,
with around 23000 employees and annual revenues of $9.28 billion.
JetBlue operates a diverse technology stack with applications such as
Ravelin Fraud Protection, MicroStrategy ONE Analytics and InvoiceWorks,
covering areas like AML, Fraud and Compliance, Analytics and BI and AP Automation.
JetBlue has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Ravelin, MicroStrategy and onPhase.
JetBlue recently adopted applications including
Fullstory StoryAI in 2025, Lufthansa Systems NetLine/Plan in 2025 and Fullstory Mobile Analytics in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of JetBlue’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates JetBlue’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete JetBlue technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.