The Johns Hopkins Hospital
1800 Orleans St,
Baltimore, 21287, MD,
United States
Baltimore, 21287, MD,
United States
1 410-955-5000
Healthcare
The Johns Hopkins Hospital Technographics
The Johns Hopkins Hospital Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Johns Hopkins Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 The Johns Hopkins Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Johns Hopkins Hospital has purchased the following applications: Serrala FinanceSuite Accounts Payable for AP Automation in 2020, Thalamus Core for Interview Scheduling in 2024, Epic ASAP for Clinical Trial Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Johns Hopkins Hospital is running and its propensity to invest more and deepen its relationship with Serrala , SAP , Thalamus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Johns Hopkins Hospital revenues, which have grown to $10.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Johns Hopkins Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Johns Hopkins Hospital Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite Accounts Payable | AP Automation | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, The Johns Hopkins Hospital implemented Serrala FinanceSuite Accounts Payable as an AP Automation solution. The deployment targeted the hospital finance organization and accounts payable clerical teams responsible for invoice intake, purchase order processing, and supplier payment coordination.
Serrala FinanceSuite Accounts Payable was configured to deliver standard AP Automation capabilities, including automated invoice capture and data extraction, workflow routing for approvals, purchase order matching aligned with the hospital purchase order process, and exception handling for non compliant invoices. Configuration emphasized integration with existing Excel driven reconciliations and AP clerk procedures, reflecting the operational skills listed for AP staff.
Integrations were implemented with SAP to support posting of invoices and alignment of supplier master data, and with the ServiceNow portal to channel vendor inquiries and track AP support tickets. The implementation scoped the application to finance and accounts payable functions, keeping accounts payable clerical roles and SAP transaction flows central to system interactions.
Governance for the Serrala FinanceSuite Accounts Payable rollout established role based approval workflows, defined escalation paths for exceptions, and updated invoice to payment process documentation to align Serrala processing with SAP master data and ServiceNow ticketing. Training expectations referenced working knowledge of Serrala and SAP alongside Microsoft Excel for operational continuity.
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ERP Financial | ERP Financial Management |
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2021 | 2021 |
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Expense Management | ERP Financial Management |
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2012 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thalamus | Legacy | Thalamus Core | Interview Scheduling | HCM | n/a | 2024 | 2024 |
In 2024 The Johns Hopkins Hospital implemented Thalamus Core for Interview Scheduling as part of its Graduate Medical Education recruitment operations. The deployment targets residency and fellowship interview workflows within Johns Hopkins Medicine in the United States and is positioned inside HR recruitment for GME programs.
Thalamus Core was configured to centralize scheduling orchestration and applicant communications, using the application’s core scheduling capabilities to issue interview invitations and manage candidate time slots. Functional capability emphasis included applicant notification workflows, interviewer availability coordination, scheduling orchestration across programs, and support for coordinated virtual interview sessions, with Thalamus Core serving as the authoritative scheduling engine.
Operational coverage focuses on residency and fellowship program offices and the central GME office, aligning interview invitation issuance and calendar coordination under a single scheduling practice. Governance shifted interview scheduling control into the GME scheduling function, producing centralized interview invitations, coordinated virtual interview sessions, and clearer applicant scheduling workflows as described in the deployment notes.
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Learning and Development | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2013 | 2013 |
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Onboarding | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2019 | 2019 |
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Performance and Goal Management | HCM |
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2016 | 2016 |
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Recruiting Chatbot | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic ASAP | Clinical Trial Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, The Johns Hopkins Hospital implemented Epic ASAP in a deployment aligned with Clinical Trial Management initiatives across the enterprise. The rollout was executed under enterprise Health IT architecture leadership charged with aligning Epic modules to population health and clinical workflows, and the Health IT Architect role drove discovery and design phases for large scale projects supporting these efforts.
The implementation configured Epic ASAP alongside a range of Epic applications, including EpicCare Ambulatory, Healthy Planet, Healthy Planet Link, and Compass Rose, and leveraged Epic Cogito analytics tools such as Radar, Clarity, and Caboodle to support data aggregation, care management, point of care integrations, and clinical reporting. Configuration work emphasized automation of clinical workflows, Chronicles data modeling and utilities for troubleshooting, and development of custom solutions when out of the box functionality did not meet institutional requirements.
Integrations were planned and executed with departmental specialty systems and enterprise interface teams, with technical liaison coordination with the Epic Technical Services team and multiple internal stakeholders including data trust analytics teams, marketing, and the technology innovation center. Operational scope encompassed Johns Hopkins Health System clinical departments and population health programs, and design work considered enterprise data aggregation strategies and analytics pipelines to support Clinical Trial Management and related clinical operations.
Governance and rollout relied on design committees and the PMO to establish build standards, project documentation standards, and change management procedures. The Health IT Architect role owned standards development, P1 incident investigation and root cause documentation, certification adherence for core Epic applications, and the translation of clinical and technical requirements into solution architecture and implementation plans.
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Electronic Health Record | ERP Services and Operations |
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2020 | 2020 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2011 | 2011 |
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Electronic Health Record | ERP Services and Operations |
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2011 | 2011 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record | ERP Services and Operations |
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2016 | 2016 |
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Electronic Health Record, Healthcare ERP, Patient Management, Medical Practice Management | ERP Services and Operations |
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2009 | 2010 |
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Field Service Management | ERP Services and Operations |
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2019 | 2019 |
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Grant Management | ERP Services and Operations |
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2010 | 2010 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Healthcare ERP | ERP Services and Operations |
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2011 | 2011 |
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Healthcare ERP | ERP Services and Operations |
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2015 | 2015 |
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Healthcare ERP | ERP Services and Operations |
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2013 | 2013 |
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Healthcare ERP | ERP Services and Operations |
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2011 | 2011 |
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Healthcare ERP | ERP Services and Operations |
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2016 | 2016 |
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Laboratory Management | ERP Services and Operations |
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2016 | 2016 |
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Medical Practice Management | ERP Services and Operations |
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2023 | 2023 |
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Patient Management | ERP Services and Operations |
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2016 | 2016 |
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Pharmacy Management | ERP Services and Operations |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2018 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Online Meeting Scheduling | Collaboration |
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2013 | 2013 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2025 | 2025 |
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Call Center | CRM |
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2023 | 2024 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2025 | 2025 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Donor and Fundraising Management | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Performance Management | SPM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2016 | 2016 |
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API Management | PaaS |
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2016 | 2016 |
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Apps Development | PaaS |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Johns Hopkins Hospital
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The Johns Hopkins Hospital Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Johns Hopkins Hospital Technographics
The Johns Hopkins Hospital is a Healthcare organization based in United States,
with around 40000 employees and annual revenues of $10.00 billion.
The Johns Hopkins Hospital operates a diverse technology stack with applications such as
Serrala FinanceSuite Accounts Payable, Thalamus Core and Epic ASAP,
covering areas like AP Automation, Interview Scheduling and Clinical Trial Management.
The Johns Hopkins Hospital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, Thalamus and Epic Systems.
The Johns Hopkins Hospital recently adopted applications including
Talkdesk Healthcare Experience Cloud in 2025, Talkdesk Customer Experience Automation (CXA) in 2025 and Thalamus Core in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Johns Hopkins Hospital’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Johns Hopkins Hospital’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Johns Hopkins Hospital technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.