Joy Shop Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Joy Shop and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 205 Joy Shop employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Joy Shop has purchased the following applications: Google Pay for Payment Processing in 2022, Microsoft 365 for Collaboration in 2019, SAP Upscale Commerce for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Joy Shop is running and its propensity to invest more and deepen its relationship with Google , Apple , Klarna or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Joy Shop revenues, which have grown to $28.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Joy Shop intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Upscale Commerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Joy Shop implemented SAP Upscale Commerce as its public-facing storefront on https://www.joyshop.se/, establishing SAP Upscale Commerce as the primary eCommerce engine for the retailer. The deployment is focused on the online channel and is visible on the company website serving Swedish customers.
The implementation configures standard eCommerce capabilities such as storefront presentation, product catalog management, merchandising controls, promotional pricing, checkout workflows and order capture, using SAP Upscale Commerce to manage customer-facing content and responsive storefront delivery. Joy Shop SAP Upscale Commerce eCommerce online sales operations are organized around these functional areas to support merchandising and marketing activity.
Operational coverage is the company website and associated commerce operations, with day to day activities including catalog updates, promotion management, online order processing and customer interactions through the SAP Upscale Commerce storefront. Management and administration activities are centered in the commerce and marketing functions, with technical stewardship retained by IT for platform configuration and stability.
Governance is structured to align commerce, merchandising and IT stakeholders, providing editorial control for catalog and promotional content and technical governance for storefront configuration and uptime. Rollout emphasis appears to be on web channel stabilization and ongoing content and commerce administration within the SAP Upscale Commerce environment.
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eCommerce | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Product Review Management | eCommerce |
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2022 | 2022 |
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Product Review Management | eCommerce |
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2022 | 2022 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Returns Management | SCM |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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