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JSL Technographics
JSL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JSL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26500 JSL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JSL has purchased the following applications: Linx Core for Point Of Sale in 2018, Oracle Digital Assistant for Chatbots and Conversational AI in 2024, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JSL is running and its propensity to invest more and deepen its relationship with Linx , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JSL revenues, which have grown to $847.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JSL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JSL Tech Stack and Enterprise Applications
JSL ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Linx | Legacy | Linx Core | Point Of Sale | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 JSL implemented Linx Core as its Point Of Sale. The company appears as a customer in Linx materials and Linx Core functions as JSL’s primary Point Of Sale application supporting its transactional and retail-facing operations.
Linx Core was configured to deliver core Point Of Sale capabilities including transaction processing, payment capture, cashier workflows, pricing and promotions management, inventory visibility at the point of sale, and consolidated sales reporting. The implementation applied Linx Core modules for audit trails and shift reconciliation to standardize checkout and end of shift procedures across terminals.
Operationally the deployment impacts retail sales, operations and finance by consolidating sales transaction data in Linx Core and enforcing standardized cashier and reporting workflows. Governance centered on process standardization for transaction handling and sales reporting to align operational procedures with the Linx Core Point Of Sale implementation.
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JSL AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Digital Assistant | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, JSL implemented Oracle Digital Assistant as a strategic Chatbots and Conversational AI capability across its IT support workflows. The deployment was anchored on Oracle Cloud Infrastructure and used OCI Container Engine for Kubernetes to run containerized conversational services, aligning the application tier with the companys cloud-native orchestration layer.
The Oracle Digital Assistant implementation focused on conversational interfaces and automated incident triage consistent with Chatbots and Conversational AI functionality. The runtime was containerized on OCI Container Engine for Kubernetes, which streamlined computational resource allocation and reduced spending on servers, antivirus, and software licenses, reflecting a shift to managed container orchestration and centralized compute provisioning.
Operationally the rollout targeted IT operations and support processes, shortening issue resolution from hours to minutes as reported, and enabled reallocation of capital through a 70% reduction in certain infrastructure and licensing costs. Saved funds were redirected to new technology projects, indicating a governance decision to prioritize ongoing platform investment and scale conversational automation across the enterprise.
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JSL Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, JSL deployed Microsoft 365 to establish a centralized Collaboration platform across the company. The implementation of Microsoft 365 is positioned to support enterprise collaboration, with the vendor and application explicitly in use on JSL's public website.
The Microsoft 365 configuration emphasizes core collaboration services common to the Collaboration category, including Exchange Online for corporate email, SharePoint Online for intranet and document management, OneDrive for personal file sync, and Microsoft Teams for real-time messaging and meetings. These functional modules are consistent with document-centric workflows, team collaboration, and communications orchestration across business units.
Public site indicators show Microsoft 365 is referenced on JSL's website, which aligns with tenant-level services extending to web-facing authentication, corporate content hosting, or embedded collaboration widgets. The deployment therefore links internal collaboration services with outward-facing web assets, enabling unified identity and content management patterns.
Operationally, Microsoft 365 supports corporate communications, document workflows, and cross-functional collaboration relevant to transportation operations and administrative functions at JSL. Governance implications include centralized tenant administration, identity management, and standardization of content and collaboration policies to maintain consistency across groups using the Microsoft 365 Collaboration suite.
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JSL CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2022 | 2022 |
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JSL IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Container Service | IaaS |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at JSL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by JSL Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||