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JSL Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by JSL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26500 JSL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JSL has purchased the following applications: Linx Core for Point Of Sale in 2018, Oracle Digital Assistant for Chatbots and Conversational AI in 2024, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JSL is running and its propensity to invest more and deepen its relationship with Linx , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JSL revenues, which have grown to $847.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JSL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Linx | Legacy | Linx Core | Point Of Sale | ERP Services and Operations | n/a | 2018 | 2018 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Digital Assistant | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, JSL implemented Oracle Digital Assistant as a strategic Chatbots and Conversational AI capability across its IT support workflows. The deployment was anchored on Oracle Cloud Infrastructure and used OCI Container Engine for Kubernetes to run containerized conversational services, aligning the application tier with the companys cloud-native orchestration layer.
The Oracle Digital Assistant implementation focused on conversational interfaces and automated incident triage consistent with Chatbots and Conversational AI functionality. The runtime was containerized on OCI Container Engine for Kubernetes, which streamlined computational resource allocation and reduced spending on servers, antivirus, and software licenses, reflecting a shift to managed container orchestration and centralized compute provisioning.
Operationally the rollout targeted IT operations and support processes, shortening issue resolution from hours to minutes as reported, and enabled reallocation of capital through a 70% reduction in certain infrastructure and licensing costs. Saved funds were redirected to new technology projects, indicating a governance decision to prioritize ongoing platform investment and scale conversational automation across the enterprise.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
|
2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Container Service | IaaS |
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2024 | 2024 |
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