JSL
Renato Paes de Barros Street 1.017 9th Floor Itaim Bibi,
Sao Paulo, 04530–001, SP,
Brazil
Sao Paulo, 04530–001, SP,
Brazil
55 11 2377 7178
Transportation
JSL Technographics
JSL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by JSL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 26500 JSL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that JSL has purchased the following applications: Linx Core for Point Of Sale in 2018, Bee CRM for CRM in 2022, Oracle Digital Assistant for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems JSL is running and its propensity to invest more and deepen its relationship with Linx , Bee Systems , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing JSL revenues, which have grown to $847.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for JSL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
JSL Tech Stack and Enterprise Applications
JSL ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Linx | Legacy | Linx Core | Point Of Sale | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 JSL implemented Linx Core as its Point Of Sale. The company appears as a customer in Linx materials and Linx Core functions as JSL’s primary Point Of Sale application supporting its transactional and retail-facing operations.
Linx Core was configured to deliver core Point Of Sale capabilities including transaction processing, payment capture, cashier workflows, pricing and promotions management, inventory visibility at the point of sale, and consolidated sales reporting. The implementation applied Linx Core modules for audit trails and shift reconciliation to standardize checkout and end of shift procedures across terminals.
Operationally the deployment impacts retail sales, operations and finance by consolidating sales transaction data in Linx Core and enforcing standardized cashier and reporting workflows. Governance centered on process standardization for transaction handling and sales reporting to align operational procedures with the Linx Core Point Of Sale implementation.
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JSL CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bee Systems | Legacy | Bee CRM | CRM | CRM | n/a | 2022 | 2022 |
In 2022, JSL implemented Bee CRM to centralize omnichannel customer-service and sales in Brazil, providing a unified CRM for front-line operations. The deployment positioned Bee CRM as the core system for customer engagement and sales workflow orchestration across the company.
Bee CRM was configured to support WhatsApp and inbox automation and Kanban sales workflows, leveraging vendor materials that describe messaging automation and visual pipeline management capabilities. Functional modules implemented included omnichannel routing, case and ticket management, and Kanban style opportunity tracking to align service and commercial teams. These modules supported coordinated triage of inbound messages and staged sales processes.
Operational coverage focused on Brazil and spanned customer-service and sales departments, consolidating interactions into a single Bee CRM instance. Integrations emphasized messaging channel automation with WhatsApp and inbox consolidation to remove channel silos and reduce handoffs. The architecture centered on a centralized CRM instance serving distributed service sites and sales units.
Governance changes included centralizing case ownership and standardizing sales workflow states to improve coordination between service and sales teams. The implementation improved coordination and reduced service delays.
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JSL AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Digital Assistant | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, JSL implemented Oracle Digital Assistant as a strategic Chatbots and Conversational AI capability across its IT support workflows. The deployment was anchored on Oracle Cloud Infrastructure and used OCI Container Engine for Kubernetes to run containerized conversational services, aligning the application tier with the companys cloud-native orchestration layer.
The Oracle Digital Assistant implementation focused on conversational interfaces and automated incident triage consistent with Chatbots and Conversational AI functionality. The runtime was containerized on OCI Container Engine for Kubernetes, which streamlined computational resource allocation and reduced spending on servers, antivirus, and software licenses, reflecting a shift to managed container orchestration and centralized compute provisioning.
Operationally the rollout targeted IT operations and support processes, shortening issue resolution from hours to minutes as reported, and enabled reallocation of capital through a 70% reduction in certain infrastructure and licensing costs. Saved funds were redirected to new technology projects, indicating a governance decision to prioritize ongoing platform investment and scale conversational automation across the enterprise.
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JSL Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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JSL IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Container Service | IaaS |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at JSL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by JSL Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from JSL IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the JSL digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD JSL Technographics
JSL is a Transportation organization based in Brazil,
with around 26500 employees and annual revenues of $847.9 million.
JSL operates a diverse technology stack with applications such as
Linx Core, Bee CRM and Oracle Digital Assistant,
covering areas like Point Of Sale, CRM and Chatbots and Conversational AI.
JSL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Linx, Bee Systems and Oracle.
JSL recently adopted applications including
Oracle Digital Assistant in 2024, Oracle Cloud Infrastructure Container Engine for Kubernetes (OKE) in 2024 and Bee CRM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of JSL’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates JSL’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete JSL technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.