New York, 10036, NY,
United States
Jujamcyn Theaters Technographics
Jujamcyn Theaters Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Jujamcyn Theaters and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Jujamcyn Theaters employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Jujamcyn Theaters has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2018, CodeTwo Email Signatures for Collaboration in 2021, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Jujamcyn Theaters is running and its propensity to invest more and deepen its relationship with Microsoft , CodeTwo , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Jujamcyn Theaters revenues, which have grown to $34.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Jujamcyn Theaters intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Jujamcyn Theaters Tech Stack and Enterprise Applications
Jujamcyn Theaters ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Jujamcyn Theaters implemented Microsoft Dynamics GP to centralize financial operations for its five Broadway venues. Microsoft Dynamics GP was deployed as an ERP Financial platform to support accounting, box office audit, and revenue reporting across production and venue finance teams. The deployment aimed to unify day-to-day sales posting and weekly reconciliations used by box office auditors and accountants.
Configuration concentrated on core financial modules typical of ERP Financial systems, including general ledger, accounts receivable, accounts payable, bank and cash management, and bank reconciliation. Microsoft Great Plains was used to prepare and post weekly reconciliations and to generate consolidated financial and advance sales reports. Reporting workflows combined Microsoft Dynamics GP outputs with Excel-based reconciliations and custom report runs to gather sales, performance, and advance sales data.
Integrations were implemented with ticketing platforms cited in operational notes, notably Ticketmaster, SeatGeek, and Lucky Seat, to ingest daily and weekly sales across multiple platforms for reconciliation and revenue accounting processes. Operational coverage included the five theaters' box offices, accounting department, customer service, and executive teams, with box office auditors providing seven-day operational support. The accounting team participated in a ticketing system transition team, embedding finance controls and reporting requirements into ticketing workflows and reopening preparations during the Covid-19 pandemic.
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Jujamcyn Theaters Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CodeTwo | Legacy | CodeTwo Email Signatures | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Jujamcyn Theaters implemented CodeTwo Email Signatures as part of its Collaboration tooling for corporate email branding and signature management. The implementation is visible on the Jujamcyn website, indicating use of CodeTwo Email Signatures for external communication assets and template delivery.
The deployment focuses on centralized signature template management, policy driven signature rules, and dynamic user attribute insertion consistent with common email signature management capabilities. CodeTwo Email Signatures is configured to maintain a template library, apply standardized disclaimers and contact blocks, and orchestrate banner or promotional signature zones through scheduled or rule based application.
Operational coverage is described as companywide for corporate email users, aligning Collaboration functionality with external facing communications and administrative control. Governance is centered on centralized template administration and signature policy enforcement, enabling consistent application of brand assets and mandatory footer content across employee mailboxes.
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Jujamcyn Theaters CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, Jujamcyn Theaters implemented Zendesk Service for Customer Support on its public website. The deployment placed Zendesk Service as the primary web facing support channel, capturing patron inquiries through a web widget and contact forms and converting them into tracked tickets. This implementation centralized online ticket intake for box office and front of house teams, aligning web submissions with theater customer support workflows.
Configuration emphasized standard Customer Support capabilities, including ticketing and routing, email capture from web forms, status tracking, and the use of macros and views to manage theater specific workflows. The rollout focused on web based ticket capture and centralized case management to support patron services operations, with governance centered on defining support queues, escalation rules, and response templates to standardize triage and resolution across customer support functions.
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Marketing Automation | CRM |
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2018 | 2018 |
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Jujamcyn Theaters PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Jujamcyn Theaters IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Jujamcyn Theaters CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Jujamcyn Theaters
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Jujamcyn Theaters Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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