Kardex Remstar Technographics
Kardex Remstar Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kardex Remstar and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2062 Kardex Remstar employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kardex Remstar has purchased the following applications: SAP Business One for ERP Financial in 2021, SAP Field Service Management for Field Service Management in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kardex Remstar is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kardex Remstar revenues, which have grown to $483.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kardex Remstar intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kardex Remstar Tech Stack and Enterprise Applications
Kardex Remstar ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | Coresystems | 2021 | 2021 |
In 2021 Kardex Remstar implemented SAP Business One as part of an ERP Financial harmonization to create a uniform business process platform across its global branch network. The program delivered a two-tier SAP strategy where larger branches run SAP ERP and smaller branches operate SAP Business One, with a clear focus on branch integration, consolidated company reporting and end to end service process efficiency.
The implementation concentrated on service management and operational reporting modules, including cloud based field service functionality and service order provisioning. A resource planner tailored to SAP Field Service Software was developed jointly with Coresystems and standardized as a Coresystems product, the planner is built on Silverlight technology and serves as the central component for customer service planning and technician dispatch.
Integrations were explicitly executed with existing SAP ERP instances and reporting was centralized via Coresuite Cube, enabling consolidated data from SAP ERP and SAP Business One for management and country level reporting. The field service chain was integrated into SAP Business One through the Coresystems cloud solution and the SAP Field Service app, enabling technicians to receive orders, record time and material on iPhone devices, capture customer acknowledgement and deliver digital reports by email.
Governance focused on ERP data standardization and operational rollout across the Kardex Remstar Division, supporting decision making from management down to individual sales employees. The cloud based service solution implemented by Coresystems shortened the period between service provision and invoicing from several weeks to an average of 6 days for more than 50 percent of customer service calls, reflecting an explicit outcome reported by Kardex Remstar.
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ERP Financial | ERP |
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2021 | 2022 |
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Kardex Remstar ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Field Service Management | Field Service Management | ERP Services and Operations | Coresystems | 2021 | 2021 |
In 2021, Kardex Remstar deployed SAP Field Service Management as a cloud-based Field Service Management solution to harmonize branch integration, company reporting and the end-to-end service process. The program was executed with implementation partner Coresystems and aligned to an SAP-centric ERP strategy that placed larger branches on SAP ERP and smaller branches on SAP Business One, creating a uniform business process platform across the Kardex Remstar Division.
The SAP Field Service Management implementation provided mobile field capabilities including the SAP Field Service app on iPhone, enabling technicians to record time and material on site, capture customer acknowledgement on device and deliver a digital service report by email. A resource planner tailored to SAP Field Service Software was developed with Kardex Remstar, built on Silverlight technology and delivered as a standard product from Coresystems, serving as the central component for customer service planning and dispatch.
The solution was fully integrated into existing ERP systems, with SAP ERP and SAP Business One supplying orders and transactional information to field technicians, and standardized ERP data feeding Coresuite Cube for consolidated reporting. Operational coverage was at the Kardex Remstar Division level, supporting branch and service operations across the companys international footprint and providing role-based visibility from management down to country and sales employee levels.
Governance emphasized IT harmonization and process standardization to shorten cycle times in service delivery, with the resource planner embedded into service planning workflows. As an explicit outcome, the initiative shortened the period between service provision and invoicing from several weeks to an average of 6 days for more than 50 percent of customer service calls, according to Andreas Heinz, Head of IT.
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Kardex Remstar Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Kardex Remstar implemented Microsoft 365. The Microsoft 365 deployment is used to provide Collaboration capabilities and is surfaced on the company website, indicating a cloud-hosted tenant provisioning model for corporate productivity services.
The implementation centers on cloud-hosted email, document collaboration, and productivity tooling to support corporate communications and cross-functional teams in manufacturing and engineering. Administration is described in terms consistent with subscription-based Microsoft 365 deployments, including centralized tenant administration, role-based user provisioning, and information governance controls to manage access and content lifecycle for Collaboration workloads.
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Kardex Remstar Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Kardex Remstar CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Kardex Remstar ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Kardex Remstar IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Kardex Remstar
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Kardex Remstar Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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