Kellton Tech Solutions
Plot No. 1367, Road No.45 Jubilee Hills,
Hyderabad, 500033,
India
Hyderabad, 500033,
India
91 124 469 8900
Professional Services
Kellton Tech Solutions Technographics
Kellton Tech Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kellton Tech Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Kellton Tech Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kellton Tech Solutions has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2016, Zoom for Audio Video and Web Conferencing in 2022, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kellton Tech Solutions is running and its propensity to invest more and deepen its relationship with Zendesk , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kellton Tech Solutions revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kellton Tech Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kellton Tech Solutions Tech Stack and Enterprise Applications
Kellton Tech Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Kellton Tech Solutions implemented Zendesk Chat. Kellton Tech Solutions deployed Zendesk Chat on its public website to provide real-time conversational engagement, classified in the Chatbots and Conversational AI category.
The implementation was web-centric, leveraging the Zendesk Chat web widget embedded via client-side script to capture visitor sessions and enable synchronous messaging. Functional capabilities implemented align with standard chat deployments, including the agent console for live handling, session transcripts, canned responses and proactive chat invitations to surface conversations from site visitors.
Operational coverage focused on digital customer engagement on the corporate website, supporting customer support and pre-sales inquiry workflows. Governance and operational ownership were aligned to digital operations and support teams, which instrumented chat handling procedures, agent routing rules and transcript retention as part of existing service processes. Zendesk Chat is the named application used by Kellton Tech Solutions for website-based conversational interactions.
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Kellton Tech Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, Kellton Tech Solutions implemented Zoom as an Audio Video and Web Conferencing solution. Zoom is embedded on Kellton's public website to provide browser based meeting access for prospective clients and external stakeholders, and also serves internal collaboration needs.
The deployment leverages core Zoom capabilities including scheduled meetings, webinar style sessions, screen sharing, session recording, and browser based joining, reflecting typical Audio Video and Web Conferencing functionality. The full application Zoom is used to host client briefings and virtual events accessible directly from the corporate site.
Operational scope centers on client facing teams and internal delivery groups within Kellton Tech Solutions, aligning the Audio Video and Web Conferencing deployment with professional services engagement workflows. Administrative controls are exercised through Zoom account settings and website embed configuration to manage access and meeting behavior.
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Collaboration | Collaboration |
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2013 | 2013 |
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Kellton Tech Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
In 2022, Kellton Tech Solutions deployed Hotjar on its public website to capture qualitative user behavior as part of its Customer Experience instrumentation. The Hotjar implementation collects session recordings, heatmaps, on page feedback widgets, and conversion funnel observation across the main corporate site at https://www.kellton.com/. Deployment used Hotjar's tracking script embedded in the site template, enabling page level behavioral telemetry for product, UX, and marketing teams.
Configuration emphasized targeted heatmap zones, sampling rules for session recordings, event tagging for key navigation flows, and feedback forms to collect qualitative responses. Operational scope is the public website, with Hotjar data positioned to feed qualitative insights into UX research and site optimization workflows. Governance and process controls included centralized tag management, role based access to Hotjar recordings and feedback, and a periodic review cadence to incorporate findings into design and content decision making.
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Kellton Tech Solutions TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Kellton Tech Solutions PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Kellton Tech Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Kellton Tech Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Kellton Tech Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kellton Tech Solutions IT executives and key decision makers. This section highlights Kellton Tech Solutions's latest recorded technology evaluations, including Sage 50 for ERP Financial on 2025-11-25, ServiceNow IT Operations Management for IT Service Management on 2025-05-12, and ServiceNow ITSM for IT Service Management on 2025-05-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kellton Tech Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kellton Tech Solutions Technographics
Kellton Tech Solutions is a Professional Services organization based in India,
with around 1800 employees and annual revenues of $110.0 million.
Kellton Tech Solutions operates a diverse technology stack with applications such as
Zendesk Chat, Zoom and Hotjar,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Customer Experience.
Kellton Tech Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zendesk, Zoom Video Communications and Contentsquare.
Kellton Tech Solutions recently adopted applications including
Zoom in 2022, Hotjar in 2022 and Salesforce Marketing Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kellton Tech Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kellton Tech Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kellton Tech Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.