Kent Building Supplies
Kent Building Supplies Technographics
Kent Building Supplies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kent Building Supplies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3400 Kent Building Supplies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kent Building Supplies has purchased the following applications: Google Pay for Payment Processing in 2021, Tawk.to for Chatbots and Conversational AI in 2020, LexisNexis ThreatMetrix for eCommerce Fraud Protection in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kent Building Supplies is running and its propensity to invest more and deepen its relationship with Google , Tawk.to , LexisNexis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kent Building Supplies revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kent Building Supplies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kent Building Supplies Tech Stack and Enterprise Applications
Kent Building Supplies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Kent Building Supplies implemented Google Pay on its public website to enable wallet-based checkout and streamline online payments. The Google Pay deployment functions as the Payment Processing layer for web and mobile checkout, adding tokenized wallet acceptance and a customer-facing payment button to the Kent e-commerce flow. This implementation is focused on online retail transactions on Kent's Canadian site and directly impacts the e-commerce and payments business functions.
The integration follows standard Payment Processing architectures, with client-side Google Pay components embedded in the checkout page and server-side token handling that hands off payment tokens to the merchant payment gateway for authorization. Implemented capabilities include wallet payment acceptance, tokenization to reduce raw card handling, and a simplified checkout flow that aligns web payment UI, payment authorization, and merchant settlement processes. Operational governance is centered on e-commerce and payments operations, coordinating checkout configuration, transaction routing, and merchant account settings with the Google Pay implementation.
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Kent Building Supplies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Kent Building Supplies deployed Tawk.to on its public website to add real-time customer messaging capabilities. Tawk.to is used as a Chatbots and Conversational AI solution to provide a persistent live chat widget and asynchronous messaging for visitors to kent.ca.
The implementation centers on the Tawk.to web widget and agent console, delivering category-standard capabilities such as live chat routing, canned responses, visitor monitoring, chat transcripts and offline message capture. Operationally the deployment is scoped to Kent Building Supplies’ customer-facing digital channel, supporting online customer service and pre-sales inquiries through kent.ca, and it requires web page embedding and agent workflow adjustments to handle chat queues and transcript management. The narrative records a web-centric deployment of the Tawk.to application, emphasizing customer support and online engagement as the primary business functions enabled by this Chatbots and Conversational AI implementation.
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Kent Building Supplies eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LexisNexis | Legacy | LexisNexis ThreatMetrix | eCommerce Fraud Protection | eCommerce | n/a | 2021 | 2021 |
In 2021, Kent Building Supplies implemented LexisNexis ThreatMetrix on its website. The deployment positioned LexisNexis ThreatMetrix as eCommerce Fraud Protection for Kent Building Supplies, instrumenting online checkout, account creation and login workflows on the retailer's public storefront.
The implementation leverages LexisNexis ThreatMetrix capabilities such as device fingerprinting, identity resolution, behavioral analytics, real-time risk scoring and session orchestration to evaluate transaction and session risk. Configuration work emphasized the policy engine and rules management within LexisNexis ThreatMetrix, enabling threshold-based risk decisions, challenge flows and flagged-session routing for manual review.
Deployment was executed as a site-level integration to the Kent Building Supplies website, embedding the LexisNexis ThreatMetrix client to capture device and session telemetry for downstream decisioning. Operational coverage focuses on the online retail business function, with governance implemented through centralized policy controls, analyst review queues and iterative rule tuning across e-commerce and fraud operations teams.
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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Kent Building Supplies SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fleet Management | SCM |
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2017 | 2017 |
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Kent Building Supplies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Kent Building Supplies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Kent Building Supplies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Kent Building Supplies CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Kent Building Supplies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kent Building Supplies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kent Building Supplies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kent Building Supplies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Kent Building Supplies Technographics
Kent Building Supplies is a Retail organization based in Canada,
with around 3400 employees and annual revenues of $500.0 million.
Kent Building Supplies operates a diverse technology stack with applications such as
Google Pay, Tawk.to and LexisNexis ThreatMetrix,
covering areas like Payment Processing, Chatbots and Conversational AI and eCommerce Fraud Protection.
Kent Building Supplies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Tawk.to and LexisNexis.
Kent Building Supplies recently adopted applications including
Klevu Discovery Suite in 2022, Google Pay in 2021 and LexisNexis ThreatMetrix in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kent Building Supplies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kent Building Supplies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kent Building Supplies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.