Kith NYC
Kith NYC Technographics
Kith NYC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kith NYC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Kith NYC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kith NYC has purchased the following applications: Apple Pay for Payment Processing in 2021, HappyFox Chat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kith NYC is running and its propensity to invest more and deepen its relationship with Apple , Amazon Web Services (AWS) , HappyFox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kith NYC revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kith NYC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kith NYC Tech Stack and Enterprise Applications
Kith NYC ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Kith NYC integrated Apple Pay into its e-commerce website. The deployment positions Apple Pay as a Payment Processing capability to handle online customer checkouts on kith.com in the United States.
The implementation leverages client side Apple Pay JavaScript and the web payments API to surface Apple Pay on the checkout page, using tokenized payment credential exchange and device based biometric authentication where available. Configuration work concentrated on embedding the Apple Pay button into cart and checkout flows, capturing payment tokens at order time, and routing tokenized payment payloads into Kith NYC's server side payment acceptance process.
Operational coverage is focused on the online storefront and affects e-commerce operations, payment operations, and customer service workflows. Governance changes included updating checkout rules and payment acceptance workflows to present Apple Pay as an explicit payment option and adding procedures for handling and reconciling tokenized transactions within existing order management processes.
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Payment Processing | ERP |
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2021 | 2021 |
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Kith NYC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HappyFox | Legacy | HappyFox Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Kith NYC implemented HappyFox Chat on its website. Kith NYC implemented HappyFox Chat as part of Chatbots and Conversational AI to support e commerce customer service and onsite customer engagement for its online storefront.
HappyFox Chat was configured as an embeddable live chat widget providing real time messaging capabilities, canned response libraries, automated away messages, visitor session tracking, chat transcript capture, and agent presence controls. The deployment reflects core Chatbots and Conversational AI functional workflows including chat routing rules, scripted agent responses, and automated visitor prompts.
Operational scope is focused on the Kith public website and online sales channels, with customer support and e commerce operations as the primary business functions using the system. Governance elements include role based agent permissions, chat routing policies aligned to business hours, and escalation workflows to human agents for complex inquiries.
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Kith NYC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Kith NYC implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform for corporate communications and document collaboration. The deployment covered the retailer's US organization, aligning Google Workspace (Formerly Google G-Suite) with the company’s employee base and office-to-store collaboration needs.
The implementation centered on core Google Workspace capabilities, including Gmail for corporate email, Calendar for scheduling, Google Drive alongside Docs, Sheets and Slides for coauthoring, and Shared Drives for team content management. The configuration used the Google Workspace admin console to provision user accounts, define group-based access controls, and apply standard data governance features such as mobile device management and baseline sharing controls.
Operationally the Google Workspace deployment was applied across business functions such as merchandising, marketing, design and operations, enabling unified collaboration workflows across corporate and retail teams in the United States. Governance was handled through centralized administration, role-based provisioning and group policies, with ongoing management routed through the Google Workspace administration layer rather than on-premises infrastructure.
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Kith NYC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Kith NYC TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Kith NYC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Kith NYC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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eCommerce Operations Manager | Manager | Finance | |
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eCommerce Operations and Systems Manager | Manager | IT | |
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Ecommerce Product Manager | Manager | Finance | |
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Apps Being Evaluated by Kith NYC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kith NYC IT executives and key decision makers. This section highlights Kith NYC's latest recorded technology evaluations, including Mindbody Business for Gym Management on 2024-07-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kith NYC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-11 | Kith NYC | Evaluated | MINDBODY | Mindbody Business | Gym Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Kith NYC Technographics
Kith NYC is a Retail organization based in United States,
with around 800 employees and annual revenues of $200.0 million.
Kith NYC operates a diverse technology stack with applications such as
Apple Pay, HappyFox Chat and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Kith NYC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, HappyFox and Google.
Kith NYC recently adopted applications including
Apple Pay in 2021, Amazon Pay in 2021 and Zendesk Service in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kith NYC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kith NYC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kith NYC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.