Melbourne, 3170 VIC,
Australia
Kmart Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Kmart Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 46000 Kmart Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kmart Australia has purchased the following applications: SAP SuccessFactors Compensation for Compensation Management in 2020, Informatica Data Quality for Data Warehouse in 2019, CentricMinds Intranet for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kmart Australia is running and its propensity to invest more and deepen its relationship with SAP , Culture Amp , Totara Learning or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kmart Australia revenues, which have grown to $8.08 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kmart Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2020 | 2020 |
In 2020, Kmart Australia implemented SAP SuccessFactors Compensation as part of a coordinated Compensation Management rollout tied to the separation of shared services from Coles. The SAP SuccessFactors Compensation deployment was delivered alongside Employee Central and Employee Central Payroll to establish an independent HCM and payroll estate for Kmart and related businesses including Target.
The implementation configured SAP SuccessFactors Compensation to support compensation planning workflows, pay component modeling, and approval routing consistent with Compensation Management best practices. Configuration work aligned compensation structures with employee populations migrated into SuccessFactors, and the program delivered Employee Central, Employee Central Payroll and Compensation module configurations as an integrated suite.
Technical and operational integration included data migration of 37,000 employees from Coles’s SAP environment into SuccessFactors, and orchestration between Employee Central and Employee Central Payroll to maintain payroll continuity. Delivery was organized across six delivery streams with multi functional teams managing HCM, payroll, data migration, testing, and cutover activities, and interdependencies were actively coordinated with Coles and Target.
Governance included monthly steering committee reporting and extensive stakeholder engagement led by program management, with a focused effort to meet Transitional Services Agreement deadlines. The program delivered the SuccessFactors Employee Central, Employee Central Payroll and SAP SuccessFactors Compensation modules on time and on budget, completing the work three months ahead of the TSA expiry date in June 2020.
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Core HR | HCM |
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2020 | 2020 |
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Employee Experience | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2023 | 2023 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2010 | 2010 |
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Payroll | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Management | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Video Interviewing, Interview Scheduling | HCM |
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2023 | 2023 |
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Workforce Management | HCM |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Informatica | Legacy | Informatica Data Quality | Data Warehouse | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Kmart Australia deployed Informatica Data Quality alongside Informatica MDM - Product 360 as part of a Data Warehouse–oriented product information management initiative to bring the retailer’s full catalog online and enable B2C and B2B digital channels. The implementation was driven by the need to load and manage diverse, fast-changing product data for more than 45,000 SKUs, and to accelerate time to market for apparel and trend-driven merchandise.
The solution configuration centered on Informatica MDM - Product 360 for centralized product information management and collaboration, paired with Informatica Data Quality for automated data checks and governance. Functional capabilities implemented included web collaboration portals for internal users and external contributors, automated image assignment for apparel SKUs, automated stock checks and dynamic image management across product lines, and multi-tier quality assurance workflows described as three levels of QA.
Integrations were explicitly executed with Kmart’s ERP to support ongoing synchronization, Informatica Professional Services configured the ERP integration to update 130 data fields daily, and portals were provisioned to integrate external vendors and creative agencies for onboarding and validating product images and digital content. Operational coverage included the central product management team, external agencies and vendors supplying roughly 20 percent of inventory, and omnichannel publishing across both B2C storefronts and newly expanded B2B channels.
Governance and process changes emphasized data quality gates and role-based collaboration, with Informatica Data Quality enforcing automated data checks that reduced manual review work. The deployment shifted routine approval and data governance activity out of manual processes into governed workflows and portals, enabling the product team to reallocate effort toward customer experience improvements rather than repetitive data maintenance.
Results recorded in the implementation narrative are explicit, Kmart moved 98 percent of its product range online representing more than 45,000 SKUs, expanded online reach by 50 percent within one month of go-live, introduced products four times faster, quadrupled online sales, and sustained a threefold increase in product team productivity while enabling broader B2B selling and measurable business growth reported during the stated period. The narrative restates Informatica Data Quality and Informatica MDM - Product 360 as core components of the Data Warehouse solution that enabled these outcomes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentricMinds | Legacy | CentricMinds Intranet | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Kmart Australia implemented CentricMinds Intranet as its enterprise intranet to support retail operations and internal communications across Australian stores. The CentricMinds Intranet deployment is categorized as Collaboration and was scoped to improve frontline and store team communications, content publishing, and search across Kmart Australia.
The implementation concentrated on document management and internal communications capabilities, delivering improved content publishing and search. Functional modules and capabilities emphasized during the rollout included content publishing workflows, centralized document repositories, role based content targeting for store teams, and enterprise search to surface operational guidance for store staff.
Operational coverage focused on retail operations and store teams across Australia, with governance organized around content owners and store managers to accelerate publishing cycles and improve content relevance. According to the vendor case study the CentricMinds Intranet initiative improved internal communications, document management and frontline store operations by enabling faster document publishing and better targeted content for store teams.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Information Management | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Incident Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2013 | 2013 |
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Project Portfolio Management | PPM |
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2013 | 2013 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sourcing | Procurement |
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2011 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Network Management and Monitoring | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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