Kmart Australia
690 Springvale Road, Mulgrave,
Melbourne, 3170 VIC,
Australia
Melbourne, 3170 VIC,
Australia
61 3 9902 2000
Retail
Kmart Australia Technographics
Kmart Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kmart Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 46000 Kmart Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kmart Australia has purchased the following applications: SAP SuccessFactors Compensation for Compensation Management in 2020, Informatica Data Quality for Data Warehouse in 2019, CentricMinds Intranet for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kmart Australia is running and its propensity to invest more and deepen its relationship with SAP , Culture Amp , Totara Learning or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kmart Australia revenues, which have grown to $8.08 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kmart Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kmart Australia Tech Stack and Enterprise Applications
Kmart Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2020 | 2020 |
In 2020, Kmart Australia implemented SAP SuccessFactors Compensation as part of a coordinated Compensation Management rollout tied to the separation of shared services from Coles. The SAP SuccessFactors Compensation deployment was delivered alongside Employee Central and Employee Central Payroll to establish an independent HCM and payroll estate for Kmart and related businesses including Target.
The implementation configured SAP SuccessFactors Compensation to support compensation planning workflows, pay component modeling, and approval routing consistent with Compensation Management best practices. Configuration work aligned compensation structures with employee populations migrated into SuccessFactors, and the program delivered Employee Central, Employee Central Payroll and Compensation module configurations as an integrated suite.
Technical and operational integration included data migration of 37,000 employees from Coles’s SAP environment into SuccessFactors, and orchestration between Employee Central and Employee Central Payroll to maintain payroll continuity. Delivery was organized across six delivery streams with multi functional teams managing HCM, payroll, data migration, testing, and cutover activities, and interdependencies were actively coordinated with Coles and Target.
Governance included monthly steering committee reporting and extensive stakeholder engagement led by program management, with a focused effort to meet Transitional Services Agreement deadlines. The program delivered the SuccessFactors Employee Central, Employee Central Payroll and SAP SuccessFactors Compensation modules on time and on budget, completing the work three months ahead of the TSA expiry date in June 2020.
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Core HR | HCM |
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2020 | 2020 |
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Employee Experience | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2020 | 2020 |
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Learning and Development | HCM |
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2023 | 2023 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2010 | 2010 |
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Payroll | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Management | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Video Interviewing, Interview Scheduling | HCM |
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2023 | 2023 |
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Workforce Management | HCM |
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2022 | 2022 |
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Kmart Australia Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Informatica | Legacy | Informatica Data Quality | Data Warehouse | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Kmart Australia deployed Informatica Data Quality alongside Informatica MDM - Product 360 as part of a Data Warehouse–oriented product information management initiative to bring the retailer’s full catalog online and enable B2C and B2B digital channels. The implementation was driven by the need to load and manage diverse, fast-changing product data for more than 45,000 SKUs, and to accelerate time to market for apparel and trend-driven merchandise.
The solution configuration centered on Informatica MDM - Product 360 for centralized product information management and collaboration, paired with Informatica Data Quality for automated data checks and governance. Functional capabilities implemented included web collaboration portals for internal users and external contributors, automated image assignment for apparel SKUs, automated stock checks and dynamic image management across product lines, and multi-tier quality assurance workflows described as three levels of QA.
Integrations were explicitly executed with Kmart’s ERP to support ongoing synchronization, Informatica Professional Services configured the ERP integration to update 130 data fields daily, and portals were provisioned to integrate external vendors and creative agencies for onboarding and validating product images and digital content. Operational coverage included the central product management team, external agencies and vendors supplying roughly 20 percent of inventory, and omnichannel publishing across both B2C storefronts and newly expanded B2B channels.
Governance and process changes emphasized data quality gates and role-based collaboration, with Informatica Data Quality enforcing automated data checks that reduced manual review work. The deployment shifted routine approval and data governance activity out of manual processes into governed workflows and portals, enabling the product team to reallocate effort toward customer experience improvements rather than repetitive data maintenance.
Results recorded in the implementation narrative are explicit, Kmart moved 98 percent of its product range online representing more than 45,000 SKUs, expanded online reach by 50 percent within one month of go-live, introduced products four times faster, quadrupled online sales, and sustained a threefold increase in product team productivity while enabling broader B2B selling and measurable business growth reported during the stated period. The narrative restates Informatica Data Quality and Informatica MDM - Product 360 as core components of the Data Warehouse solution that enabled these outcomes.
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Kmart Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CentricMinds | Legacy | CentricMinds Intranet | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Kmart Australia implemented CentricMinds Intranet as its enterprise intranet to support retail operations and internal communications across Australian stores. The CentricMinds Intranet deployment is categorized as Collaboration and was scoped to improve frontline and store team communications, content publishing, and search across Kmart Australia.
The implementation concentrated on document management and internal communications capabilities, delivering improved content publishing and search. Functional modules and capabilities emphasized during the rollout included content publishing workflows, centralized document repositories, role based content targeting for store teams, and enterprise search to surface operational guidance for store staff.
Operational coverage focused on retail operations and store teams across Australia, with governance organized around content owners and store managers to accelerate publishing cycles and improve content relevance. According to the vendor case study the CentricMinds Intranet initiative improved internal communications, document management and frontline store operations by enabling faster document publishing and better targeted content for store teams.
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Kmart Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Document Management | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Kmart Australia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2013 | 2013 |
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eCommerce | eCommerce |
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2023 | 2023 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Information Management | eCommerce |
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2019 | 2019 |
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Kmart Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Kmart Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Incident Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Kmart Australia PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2013 | 2013 |
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Project Portfolio Management | PPM |
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2013 | 2013 |
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Kmart Australia Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sourcing | Procurement |
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2011 | 2012 |
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Kmart Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Network Management and Monitoring | IaaS |
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2020 | 2020 |
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Kmart Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Kmart Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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COO | CXO | Finance | |
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Payroll Operations Manager | Manager | Finance | |
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Head of People & Capabilit | Director | HR | |
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Global IT Operations Manager | Manager | IT | |
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Financial Manager | Manager | Finance | |
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Chief People and Corporate Affairs Officer | CXO | HR | |
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Head of Talent Management & Engagement | Director | HR | |
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Head of People & Capability | Director | HR | |
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Head of Talent Acquisition | Director | HR | |
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Payroll Manager | Manager | Finance | |
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Head of People Systems, Analytics and Payroll | Director | HR | |
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National Workforce Manager | Manager | HR | |
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IT Delivery Manager - Corporate Systems | Manager | IT | |
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Delivery Manager | Manager | Operations | |
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Project Manager | Manager | Operations | |
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Project Management | Office Administrator | Manager | Operations | |
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Project Management Office (PMO) | Manager | Operations | |
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Head of Organisational Development & Culture | Director | HR | |
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Head of Talent Management and Engagement | Director | HR | |
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Head of Leadership & Capability | Director | HR | |
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Senior Manager Talent & Performance | Manager | HR | |
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Head of People & Capability | Director | HR | |
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Talent and Analytics Manager | Manager | HR | |
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Talent and Performance Manager | Manager | HR | |
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Talent and Engagement Advisor | Non Manager | HR | |
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General Manager People & Capability - Business Partnering | Director | HR | |
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Apps Being Evaluated by Kmart Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kmart Australia IT executives and key decision makers. This section highlights Kmart Australia's latest recorded technology evaluations, including Dallas Warehouse Management System for Warehouse Management on 2025-11-20, Coupa Procurement for Procurement on 2025-07-15, and Mirakl Marketplace Platform for eCommerce on 2025-06-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kmart Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-20 | Kmart Australia | Evaluated | In-House Applications | Dallas Warehouse Management System | Warehouse Management | SCM |
| 2025-07-15 | Kmart Australia | Evaluated | Coupa Software | Coupa Procurement | Procurement | Procurement |
| 2025-06-23 | Kmart Australia | Evaluated | Mirakl | Mirakl Marketplace Platform | eCommerce | eCommerce |
| 2025-04-15 | Kmart Australia | Evaluated |
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ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Kmart Australia Technographics
Kmart Australia is a Retail organization based in Australia,
with around 46000 employees and annual revenues of $8.08 billion.
Kmart Australia operates a diverse technology stack with applications such as
SAP SuccessFactors Compensation, Informatica Data Quality and CentricMinds Intranet,
covering areas like Compensation Management, Data Warehouse and Collaboration.
Kmart Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Informatica and CentricMinds.
Kmart Australia recently adopted applications including
Mentorloop Platform in 2023, Sapia AI in 2023 and commercetools Commerce in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kmart Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kmart Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kmart Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.