Kochartech
Kochar Business Park, GT Road, Amritsar, Punjab 143115,
Amritsar, 143115,
India
Amritsar, 143115,
India
91 98770-98771
Professional Services
Kochartech Technographics
Kochartech Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kochartech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3445 Kochartech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kochartech has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Ameyo Voice Logger System for Call Center in 2017, Freshservice for IT Service Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kochartech is running and its propensity to invest more and deepen its relationship with Google , Ameyo , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kochartech revenues, which have grown to $444.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kochartech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kochartech Tech Stack and Enterprise Applications
Kochartech Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Kochartech began using Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities across its professional services organization. The deployment is a cloud-hosted, tenant-based Google Workspace environment surfaced on the corporate domain and website to support enterprise email and team collaboration for employees engaged in delivery and client engagement. This implementation supports core productivity and communication workflows tied to project delivery, internal operations and client-facing teams.
The Google Workspace (Formerly Google G-Suite) implementation leverages standard Collaboration modules including Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, Google Calendar and Google Meet to enable document collaboration, calendaring and synchronous meetings. Administrative controls are managed through the Google admin console for user provisioning, domain management and policy enforcement, aligning IT operations with business functions such as delivery, sales and internal operations. The configuration reflects a SaaS-native architecture focused on cloud-based collaboration and knowledge sharing for the company.
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Kochartech CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ameyo | Legacy | Ameyo Voice Logger System | Call Center | CRM | n/a | 2017 | 2018 |
In 2017 Kochartech implemented Ameyo Voice Logger System to support its Call Center operations. The deployment was targeted at contact center operations, providing recording and call event visibility to CISCO Clients, Supervisors and Administrators within Kochartech’s service organization in India.
The Ameyo Voice Logger System architecture used an AmeyoVoIP Logger that connected to work switches, mirroring media data from the CISCO switch to the Ameyo server. The Ameyo server was integrated with the CISCO Peripheral Gateway OPG of the ICM system to receive call events, enabling the server to maintain a centralized calls database and to control which interactions the Ameyo VoIP Logger recorded.
Functional capabilities implemented included passive voice logging across multiple channels and a 100% blind voice recording approach, with recorded media compressed to MP3 format on a periodic basis to conserve disk space. The solution exposed detailed call records through the web based Ameyo Client to CISCO Clients, Supervisors and Administrators, and included voice log archival clean up and management capabilities as part of operational maintenance.
Integrations are explicitly limited to CISCO switch media mirroring and the CISCO Peripheral Gateway OPG of the ICM for call event feeds, allowing call event driven recording control and unified call record management. Governance and operational workflows centered on role based access through the Ameyo Client for supervisory review and administrative archival tasks, and on storage management policies driven by MP3 compression and archival cleanup routines.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Kochartech ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2024 | 2024 |
In 2024, Kochartech implemented Freshservice as its IT Service Management solution. The Freshservice instance is exposed on Kochartech's public website, functioning as the primary web based service desk entry for internal users and external customers.
Implementation work emphasized standard IT Service Management capabilities, with configuration oriented towards incident management, service catalog and a knowledge base to support self service. Freshservice was configured to automate ticket routing and standardize request forms, aligning with typical ITSM workflows for triage and escalation. The implementation narrative signals use of the public web portal for ticket intake rather than an exclusively internal deployment.
Operational coverage centers on IT operations and client support teams within Kochartech's India organization, integrating customer facing intake on the public site with internal support queues. No third party integrators or named system integrations are specified in the source, so the implementation description focuses on embedded web portal usage and internal workflow automation. The deployment approach indicates centralized ticket intake, service catalog visibility, and knowledge management as core operational elements.
Governance adaptations include standardizing request intake, defining approval and escalation pathways, and assigning ownership for knowledge article curation to support consistent service delivery. Freshservice is positioned as Kochartech's IT Service Management platform to unify incident and request handling across the organization.
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Kochartech PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Kochartech IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Kochartech
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Kochartech Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kochartech IT executives and key decision makers. This section highlights Kochartech's latest recorded technology evaluations, including Google DV360 for Digital Advertising Platform on 2026-01-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kochartech digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Kochartech Technographics
Kochartech is a Professional Services organization based in India,
with around 3445 employees and annual revenues of $444.0 million.
Kochartech operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), Ameyo Voice Logger System and Freshservice,
covering areas like Collaboration, Call Center and IT Service Management.
Kochartech has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Ameyo and Freshworks.
Kochartech recently adopted applications including
Freshservice in 2024, Salesforce Sales Cloud in 2021 and Zoho PageSense in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kochartech’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kochartech’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kochartech technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.