Kofax Image Products
15211 Laguna Canyon Rd,
Irvine, 92618, CA,
United States
Irvine, 92618, CA,
United States
1 949-727-1733
Professional Services
Kofax Image Products Technographics
Kofax Image Products Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kofax Image Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Kofax Image Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kofax Image Products has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2012, Mitratech Trakstar Learn (formerly Mindflash) for Learning and Development in 2011, Drift AI Chatbot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kofax Image Products is running and its propensity to invest more and deepen its relationship with Microsoft , Mitratech , Rival (formerly SilkRoad Technology) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kofax Image Products revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kofax Image Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kofax Image Products Tech Stack and Enterprise Applications
Kofax Image Products ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Kofax Image Products implemented Microsoft Dynamics AX as its ERP Financial system. The deployment was centered in the Kofax Plc Shared Service Centre and supported centralized accounting for three UK trading entities, seven UK holding companies, and two R&D centers located in India and Russia, with regular financial reporting lines to the EMEA VP of Finance.
Microsoft Dynamics AX was configured to support core General Ledger processes and month end close workflows, including journal entry processing for payroll, accruals, prepayments and reclassifications. The implementation encompassed revenue recognition and accruals and deferrals for mid-market deals, statutory reporting workflows to produce the UK GAAP bridge and statutory accounts, and configuration for functional currency changes for UK holding companies as part of regional accounting requirements.
The Dynamics AX deployment operated alongside a Blackline reconciliation implementation, with Blackline serving as the account reconciliation control system referenced in month end procedures. Operational coverage included balance sheet reconciliations, analytical review of trial balances, cashflow forecasting, and preparation and submission of UK Group quarterly VAT returns to HMRC, with the ERP and reconciliation tools used to facilitate external audit queries from Ernst Young.
Governance was structured around SOX compliant financial statement close controls and formalized review gates, including journal review, reconciliations and presentation of figures to Group Reporting. System super users managed process execution and local accounting interfaces, and a small finance team was governed through standard people management practices to sustain the Dynamics AX led close and reporting cadence.
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Kofax Image Products HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitratech | Legacy | Mitratech Trakstar Learn (formerly Mindflash) | Learning and Development | HCM | n/a | 2011 | 2011 |
In 2011, Kofax Image Products implemented Mitratech Trakstar Learn formerly Mindflash as its Learning and Development application. The rollout targeted global field enablement and partner and channel training to scale product education and reduce delivery costs, with an explicit focus on sales enablement and learning operations.
The implementation centralized course authoring and catalog management, automated enrollments and role based assignments, and instrumented completion tracking and reporting dashboards to support training administration. Mitratech Trakstar Learn formerly Mindflash was configured to deliver structured curricula and on demand modules for product and partner certification workflows.
Operational coverage extended across multiple countries and prioritized partner and field enablement for sales and learning operations teams, aligning course assignments to channel roles and sales territories. Governance instituted standardized curricula, completion criteria, and reporting cadence to centralize visibility for enablement and training stakeholders.
The implementation delivered approximately 50,000 course completions and an 80% reduction in training cost as part of Kofax Image Products use of Mitratech Trakstar Learn formerly Mindflash for Learning and Development, reinforcing scaled delivery of product education to partners and field personnel.
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Recruiting | HCM |
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2019 | 2019 |
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Kofax Image Products AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Kofax Image Products implemented Drift AI Chatbot on their website. The deployment uses Drift AI Chatbot as the primary conversational interface under the Chatbots and Conversational AI category to handle web-based visitor engagement and contact initiation.
The implementation configures Drift AI Chatbot to provide a conversational interface, automated routing and qualification playbooks, and scripted response flows for recurring product and support inquiries. Configuration work focused on session handling and conversational context management to support marketing driven lead capture and first-line customer assistance.
Operational coverage is limited to the public website, where the Drift AI Chatbot handles interactions that touch marketing, sales intake and customer support workflows. Governance and content ownership are centralized with the digital channels and customer support teams, who maintain conversation flows and update playbooks to align with messaging and service priorities.
Architecturally the solution is embedded as a website conversational layer, leveraging browser session interactions and server side orchestration consistent with Chatbots and Conversational AI implementations. Drift AI Chatbot is the named application providing the conversational platform for Kofax Image Products web engagement.
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Kofax Image Products Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Kofax Image Products Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2014 | 2014 |
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Kofax Image Products CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2017 |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2007 | 2007 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Kofax Image Products ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Kofax Image Products TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Kofax Image Products IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Kofax Image Products
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Vice President, EMEA Operations | VP | Operations | |
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Regional Vice President, UK&I | VP | Finance | |
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Director, IT Infrastructure | Director | IT | |
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Global Business Development Program Manager | Manager | Finance | |
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Director of Operations | Director | Finance | |
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Snr. Manager IT User Support | Manager | IT | |
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Director, Professional Services | Director | Finance | |
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Apps Being Evaluated by Kofax Image Products Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kofax Image Products IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kofax Image Products digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Kofax Image Products Technographics
Kofax Image Products is a Professional Services organization based in United States,
with around 2000 employees and annual revenues of $500.0 million.
Kofax Image Products operates a diverse technology stack with applications such as
Microsoft Dynamics AX, Mitratech Trakstar Learn (formerly Mindflash) and Drift AI Chatbot,
covering areas like ERP Financial, Learning and Development and Chatbots and Conversational AI.
Kofax Image Products has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Mitratech and Drift.
Kofax Image Products recently adopted applications including
CodeTwo Email Signatures in 2021, Salesforce Sales Cloud in 2021 and Microsoft 365 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kofax Image Products’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kofax Image Products’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kofax Image Products technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.