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Koko Black Chocolate
Location
Level 1, 110 Gaffney Street,
Coburg, 3058, VIC,
Australia
Website
https://www.kokoblack.com/
Phone
61 3 9958-7400
Artw industry
Consumer Packaged Goods
Employee
Revenue

Koko Black Chocolate Technographics

Koko Black Chocolate Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Koko Black Chocolate and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Koko Black Chocolate employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Koko Black Chocolate has purchased the following applications: Google Pay for Payment Processing in 2020, Fedelta POS for Point Of Sale in 2015, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Koko Black Chocolate is running and its propensity to invest more and deepen its relationship with Google , Apple , Fedelta or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Koko Black Chocolate revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Koko Black Chocolate intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Koko Black Chocolate Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Pay Payment Processing ERP Financial Management n/a 2020 2020
Payment Processing ERP Financial Management 2020 2020
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Fedelta Legacy Fedelta POS Point Of Sale ERP Services and Operations n/a 2015 2015
In 2015, Koko Black Chocolate implemented Fedelta POS as its Point Of Sale system to support retail transaction processing and inventory management. Fedelta POS was adopted as a primary operational system alongside NetSuite, reflecting a dual-system core architecture for front‑line sales and back office finance and inventory control. The Fedelta POS deployment focused on standard Point Of Sale capabilities including sales transaction processing, tender and payment capture, receipt issuance, retail pricing and promotions configuration, and transactional reporting. The implementation included retail inventory control features to maintain stock visibility at point of sale and to support replenishment workflows. Fedelta POS was integrated with NetSuite to synchronize inventory levels and to post sales and revenue transactions into the company finance system, enabling order to cash continuity between retail operations and accounting. Operational coverage targeted retail operations and central finance and operations teams, positioning the two systems as the primary platform pair for commerce and back office processing. Governance and ongoing development were managed internally through the team responsible for core business systems, with configuration control, role based access for store and finance users, and iterative updates to support evolving retail processes. Fedelta POS remains explicitly identified as the company Point Of Sale application in Koko Black Chocolates technology stack.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
Collaboration Collaboration 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2020 2020
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2021 2021
Customer Support CRM 2020 2020
Marketing Automation CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
IT Decision Makers and Key Stakeholders at Koko Black Chocolate
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Koko Black Chocolate Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Koko Black Chocolate Technographics

Koko Black Chocolate is a Consumer Packaged Goods organization based in Australia, with around 250 employees and annual revenues of $20.0 million.

Koko Black Chocolate operates a diverse technology stack with applications such as Google Pay, Fedelta POS and Microsoft 365, covering areas like Payment Processing, Point Of Sale and Collaboration.

Koko Black Chocolate has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Fedelta and Microsoft.

Koko Black Chocolate recently adopted applications including Shopify in 2021, Hotjar in 2021 and Newfold Digital Hostopia Australia in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Koko Black Chocolate’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Koko Black Chocolate’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Koko Black Chocolate technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.