Hamburg, 20537,
Germany
Korber Pharma Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Korber Pharma and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Korber Pharma employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Korber Pharma has purchased the following applications: SAP S/4 HANA for ERP Financial in 2019, GA Connector for Marketing Automation in 2020, ServiceNow ITSM for IT Service Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Korber Pharma is running and its propensity to invest more and deepen its relationship with SAP , GA Connector , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Korber Pharma revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Korber Pharma intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
In 2019, Korber Pharma implemented SAP S/4 HANA as its ERP Financial platform. The 2019 deployment positioned SAP S/4 HANA as the core system for finance and commercial processes that support spare parts management and project-based service delivery.
The implementation included configuration and key-user enablement for SAP S/4 HANA modules CS, SD, and PS, with a named Key-User responsible for CS, SD, PS. Functional capabilities emphasized service order and spare parts handling, sales order to cash and quoting workflows, and project accounting and tracking consistent with the ERP Financial category.
Operational scope focused on the Spare Parts team and adjacent commercial and technical project functions, supporting in- and ausländische Kunden, in other words domestic and international customers. Day-to-day processes implemented in SAP S/4 HANA covered coordination of customer inquiries, creation of offers with technical specifications, and kaufmännische und technische Projektbearbeitung for both local and foreign projects.
Governance and process transformation elements were embedded in the rollout through Key-User leadership, described as fachliches und disziplinarisches Führen des Spare Parts Teams, and through initiatives to create a continuous learning organization and Lean-based optimization of work processes. These governance activities centralized domain ownership for spare parts operations and oriented the organization toward standardized SAP S/4 HANA driven workflows for customer service, sales, and project teams.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GA Connector | Legacy | GA Connector | Marketing Automation | CRM | n/a | 2020 | 2020 |
In 2020, Korber Pharma deployed GA Connector on its public website. Korber Pharma implemented GA Connector as a Marketing Automation component to centralize web tagging and campaign parameter capture for marketing operations.
The implementation emphasized web-level tag orchestration, event tracking, consent-aware data capture, and automated collection of campaign UTM parameters and user interaction events. GA Connector was configured to standardize data layer variables and normalize marketing attributes for downstream reporting and activation workflows.
Integration scope was limited to the corporate website and adjacent digital marketing channels, with operational ownership assigned to marketing operations and web engineering. Governance encompassed documented tagging standards, QA and release gates in the site change process, and change approval workflows to preserve data quality for Marketing Automation use.
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | 2019 | 2019 |
In 2019, Korber Pharma implemented ServiceNow ITSM. ServiceNow ITSM was deployed as Korber Pharma's IT Service Management platform and is surfaced via a web based service portal referenced on the corporate website. The deployment centralized IT service intake and support to streamline the enterprise service desk and IT operations.
Configuration emphasized core IT Service Management capabilities, including incident management, problem management, change management, a service catalog and a configuration management database CMDB. Standard workflows and automation were applied for ticket routing, priority assignment and change approval to standardize incident lifecycle and change processes. Service catalog configuration organized request items for both employee self service and IT operational fulfillment.
The ServiceNow ITSM instance is exposed through the public website to provide self service request submission and status tracking alongside internal access for employees, indicating a blended public and internal service portal posture. Operational coverage focused on IT operations and the centralized service desk with defined escalation paths for cross functional issues. The implementation aligns the web based service channel with back office ticketing and lifecycle management.
Governance was structured around standardized incident and change workflows, a centralized service management team and CAB oriented approvals to control change risk and policy enforcement. Rollout details are limited, however the emphasis on process standardization and a web surfaced portal shows an intent to centralize request handling and policy driven ITSM operations using ServiceNow ITSM.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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