KSi
454 N State Route 49,
Cissna Park, 60924, IL,
United States
Cissna Park, 60924, IL,
United States
1 888-574-3277
Manufacturing
KSi Technographics
KSi Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by KSi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 KSi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that KSi has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2017, WooCommerce for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems KSi is running and its propensity to invest more and deepen its relationship with Tidio , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing KSi revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for KSi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
KSi Tech Stack and Enterprise Applications
KSi AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, KSi deployed Tidio Live Chat on its public website. The implementation used Tidio Live Chat within the Chatbots and Conversational AI category to introduce a cloud-hosted, embedded web chat channel for visitor engagement at the company level, reflecting deployment scale consistent with KSi's roughly 100-employee footprint.
The configuration emphasized core Chatbots and Conversational AI capabilities, including live agent chat, automated response flows, and visitor context capture to support conversational routing. Integration scope was focused on the corporate website, with chat sessions routed to internal support and sales queues and surfaced through Tidio Live Chat administrative dashboards. Governance centered on role-based admin access, chat routing and escalation workflows, and operational handoffs between customer service and sales functions, aligning chat operations with existing customer-facing processes.
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KSi Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, KSi implemented Microsoft 365 as its primary Collaboration platform. The decision centralized cloud productivity and communication for KSi, a United States manufacturing firm of roughly 100 employees, and positioned Microsoft 365 to support core business functions such as productivity, communications, and document management.
The Microsoft 365 implementation focused on standard Collaboration capabilities including enterprise email and calendaring, cloud document libraries and intranet, persistent team chat and meetings, and per-user file synchronization. The deployment references common Microsoft 365 components, notably Exchange Online for mail, SharePoint Online for team sites and document libraries, Microsoft Teams for real-time collaboration, and OneDrive for Business for user file sync and personal storage.
Publicly visible signals indicate Microsoft 365 is also present on KSi’s website, suggesting tenant-level services are used for web-facing collaboration or administrative identity flows. Operational coverage was organizationwide, supporting office and shop floor coordination and enabling cross-functional communication between administrative, customer-facing, and technical staff.
Governance and operational control align with typical Microsoft 365 patterns, centralizing administration in the Microsoft 365 admin center and leveraging Azure Active Directory for identity and access management, with tenant-level policies for retention and external sharing and device management controls where required. This configuration positions Microsoft 365 to serve Collaboration needs across KSi’s business functions while enabling policy-driven access and data handling consistent with manufacturing operational requirements.
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KSi eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, KSi implemented WooCommerce for eCommerce on its public website. WooCommerce was provisioned as the site commerce layer to enable online product display, cart and checkout flows, and order capture for the manufacturing catalog.
The implementation configured core WooCommerce capabilities including product catalog and SKU presentation, shopping cart and checkout workflows, administrative order management, pricing and tax rules, and basic inventory controls appropriate for a 100 person manufacturing firm. Deployment was driven through the company website and aligned with sales and operations functions to support online ordering and customer inquiries, with governance centered on a centralized eCommerce owner and updated order handling workflows. WooCommerce is referenced as the primary eCommerce application in use for KSi, connecting the website front end to internal order processing activities.
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KSi CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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KSi PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2022 | 2022 |
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KSi IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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KSi CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
|
2017 | 2017 |
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IT Decision Makers and Key Stakeholders at KSi
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by KSi Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from KSi IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the KSi digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD KSi Technographics
KSi is a Manufacturing organization based in United States,
with around 100 employees and annual revenues of $12.0 million.
KSi operates a diverse technology stack with applications such as
Tidio Live Chat, Microsoft 365 and WooCommerce,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
KSi has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tidio, Microsoft and Automattic.
KSi recently adopted applications including
Hotjar in 2022, Oracle Netsuite Bronto Marketing Platform in 2022 and Twilio Sendgrid in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of KSi’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates KSi’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete KSi technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.